VERVE Fitness Reviews 

3,126
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the team is extremely helpful, highly knowledgeable, and always ready to go the extra mile to provide outstanding support during purchases. People also love the gym gear, noting that the commercial products are heavy duty, solid, and look amazing in their workout spaces. Some reviewers were not happy with minor product details, mentioning specific issues like fitting machine feet, dealing with excess packaging materials, or noticing rough surfaces. A few individuals also experienced challenges regarding overall product stability, receiving faulty items, or encountering poor customer service experiences.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable about their products.... See more

Product

People report positive experiences with product, highlighting top-notch quality and great value for money... See more

Customer service

Clients share positive opinions on customer service, consistently praising the helpful, prompt, and... See more

Service

Customers consistently note positive experiences with service, highlighting prompt communication and helpful... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items are sturdy and well-designed.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cameron took my messaging late in the evening to help me sort out the best bundle for my gym and had no hesitation in swapping items in and out and advising on what was entry, mid and top level... See more

Company replied

Rated 5 out of 5 stars

The commercial half rack is next level. It's well grounded, extremely sturdy and stands stately awaiting abuse. I've wanted this for years and finally had the funds to purchase it along with the... See more

Company replied

Rated 5 out of 5 stars

Quick delivery, great kettlebell. The only thing I'd recommend is a light sanding around the paint stripes to remove the small ridge as well as a light sand overall, I noticed a tiny sharp point on th... See more

Company replied

Rated 5 out of 5 stars

I purchased the Tori rack with weights included some accessories. Peter was excellent with his customer service and communication. The website is informative.and visually appealing with great vide... See more

Company replied


Company details

  1. Exercise Equipment Shop
  2. Fitness Equipment Wholesaler
  3. Sporting Goods Shop

About VERVE Fitness

Written by the company

We are not an ordinary company. We believe in making a real lasting difference.

We are a brand run by athletes, designing premium fitness equipment tested by athletes to help athletes perform at their best. 

Every person at VERVE has a passion for fitness and works out regularly. We strive to live by the VERVE Values and we love making our customers happy.

Our customers returning to buy from us again and again is the reason we are privileged to come to a job we love every day.

You are welcome to visit our new showroom at 4 Dalton Street, Upper Coomera, QLD, 4209 or phone us on 1300 1947 48 and see for yourself why we are Australia's #1 Fitness Equipment Brand.

Why Shop with VERVE?

PREMIUM PRODUCT QUALITY
We know quality is crucial to you and we only put our name on quality equipment.

OUTSTANDING CUSTOMER SERVICE
We are here to serve and aim to provide you with outstanding customer service. Our response time on messenger is usually less and 15 minutes and response quickly to emails on team@vervefitness.com.au Check out some of our customer reviews.

FAST DELIVERY AUSTRALIA WIDE
We hold our own stock in our own large warehouse. For in stock items we aim to dispatch orders received before 12pm (QLD) on the same day.

14 DAY MONEY BACK GUARANTEE
We want you to be delighted with your purchase from VERVE and offer you a 14 day money back guarantee. See here for further details.

INTEREST FREE FINANCE
Click here to see our financing options

INSTALLATION SERVICE AVAILABLE
We can arrange your installation. Let us know what you need.

FREE 3D GYM DESIGN & PLANNING
Need helping planning your gym? We're here to help you. Call us on 1300 1947 48
or email team@vervefitness.com.au with details on what you're looking for and we'll  create a free 3D Gym Plan for you.

We know that there are many other good suppliers where you can find fitness equipment. With this in mind, we constantly strive to offer you the best equipment, value and service available to help you and your fitness goals. We can supply throughout Europe or Worldwide and we are thankful each and every time you trust us with your business.

In your service,

Team VERVE

CHECK OUT OUR TEAM

 Our Role is to Serve our Customers

Our Promise

Same Day Dispatch!

Same Day Dispatch!
SAME DAY DISPATCH ON ORDERS BEFORE 12PM | 14 DAY MONEY BACK PROMISE | BUY NOW, PAY LATER & FINANCING OPTIONS

Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(3,126)

179 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Verve commercial adjustable bench

I bought the Verve adjustable commercial bench. I compared it to a few others advertised online and this was by far the best quality and price. So easy to set up. Solid piece of equipment. I had a question as to whether the product was in stock and contacted Verve on Sunday afternoon online via chat and they responded straight away that the product was in stock. Definitely recommend this product and brand/staff for quality and service.

10 August 2025
VERVE Fitness logo

Reply from VERVE Fitness

Thank you for taking the time to share your feedback Deb! We’re glad to hear you’re happy with the quality and value of your Verve Commercial Adjustable Bench, and that the setup was quick and easy.

It’s also great to know our team could assist you promptly through chat, we’ll be sure to share your feedback with them.

Rated 5 out of 5 stars

Incredible Customer Service

I have chosen VERVE as the exclusive equipment for my new gym. Right from day 1 the service from Peter has been incredible. He helped me with the set up, followed up really well, very attentive and responded quickly. The whole process has been seamless and easy. All the équipement came quickly, easy to set up and top quality. Very happy I decided to go with VERVE.

31 July 2025
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Reply from VERVE Fitness

Thanks for your review Leah! We’re glad Peter and the team could make the process smooth and get your new gym set up with quality equipment quickly.

Rated 5 out of 5 stars

VERVE Rowing machine purchase

VERVE were knowledgeable, courteous, pleasant and quick. Delivery of purchase within 24 hours.

30 July 2025
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Reply from VERVE Fitness

Thanks for your feedback Richard! Glad we could get your rowing machine to you quickly and make the process easy.

Rated 5 out of 5 stars

Gym gear is outstanding impressed

Gym gear is outstanding wouldn't go anywhere else Jeese at Verve thanks again awesome recommendations happy as customer be back for sure

23 July 2025
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Reply from VERVE Fitness

Thanks for your review Brett! Great to hear you’re happy with the gear and Jesse’s recommendations. We look forward to helping you again.

Rated 5 out of 5 stars

Jesse was helpful

Jesse was helpful, listened to my needs, sorted everything out. Would recommend and call again. Cheers

22 July 2025
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Reply from VERVE Fitness

Thanks for your review Brett! Glad Jesse could help and get everything sorted for you.

Rated 5 out of 5 stars

Found exactly what I wanted

Found exactly what I wanted, with no hassle using the search option. Great deal and easy and quick payment. Use of points for discount. So awesome. Thanks Verbe Team.

13 July 2025
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Reply from VERVE Fitness

Hi Michael, we’re so glad to hear you found exactly what you were looking for with ease! Great to know the search, checkout, and rewards points all worked smoothly for you. Thanks for the awesome feedback and for choosing VERVE!

Rated 5 out of 5 stars

Got exactly what I wanted at a great…

Got exactly what I wanted at a great price. Staff super helpful

22 June 2025
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Reply from VERVE Fitness

Thanks so much Lilian for the great review! We're thrilled to hear you got exactly what you wanted at a great price and that our team was able to help out. Appreciate the support! 💪

Rated 5 out of 5 stars

Dealt with Xavier at a time when they were busy with their EOFY sales. Nonethless he answered my questions & got my order processed in time.

Excellent and easy website to navigate and order. Detailed desciptions and pictures on website
Prompt customer service and assitance when ordering.

30 June 2025
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Reply from VERVE Fitness

Thanks for the awesome review Danny! We’re glad Xavier was able to help you out, even during the EOFY rush. Great to hear the website was easy to use and that everything went smoothly with your order. Appreciate your support!

Rated 5 out of 5 stars

Xavier from Verve reached out after I’d…

Xavier from Verve reached out after I’d created my cart and helped with a discounted shipping rate. He was super responsive and friendly. I love the quality of verve equipment and can’t wait to have my own set up

30 June 2025
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Reply from VERVE Fitness

Thanks for the great review Brooke! Glad to hear Xavier was able to help out with shipping, we’ll be sure to pass on the kind words. Stoked you’re loving the quality of the gear and we can’t wait to see your setup come together! 💪

Rated 5 out of 5 stars

GREAT customer service. Client focused

Always remember he best to deal with. Prompt responses, great prices and we love our gear from Verve.
Kilcoy Indoor Sports Centre
TOOGOOLAWAH Gym and Pool

26 June 2025
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Reply from VERVE Fitness

Thanks so much for the kind words and ongoing support Jayne! Glad to hear you love Verve's gear, always here if you need anything! 💪

Rated 5 out of 5 stars

Simplified buying process

Peter was very helpful and went out of his way to help. Nothing was too difficult or inconvenient. Big thumbs up.

25 June 2025
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Reply from VERVE Fitness

Thanks for the awesome review Shannon! We’re glad Peter could make the process easy and hassle free for you. We’ll be sure to pass on the big thumbs up! 👍

Rated 5 out of 5 stars

Absolutely happy with the purchase of…

Absolutely happy with the purchase of my 2 person Sauna. Build quality is great. Had a problem with linking to WiFi. But after an email all was sorted very easily. Thank you.

23 June 2025
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Reply from VERVE Fitness

Thanks for the great review David! We're so glad you're loving your 2-person sauna and that everything was sorted quickly with the WiFi. Enjoy the sessions and feel free to reach out anytime if you need anything else!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Thank you Xavier for your help

23 June 2025
VERVE Fitness logo

Reply from VERVE Fitness

Thanks for the kind words Nicole! We’re glad Xavier was able to help, we’ll be sure to pass it on. Always here if you need anything!

Rated 5 out of 5 stars

Xavier was great and helpful

Xavier was great and helpful. Was an easy process and flexible with my needs and requests

19 June 2025
VERVE Fitness logo

Reply from VERVE Fitness

Thanks for the great review Daniel! Awesome to hear Xavier was able to make the process easy and flexible for you. We’ll be sure to pass on the feedback!

Rated 5 out of 5 stars

Great setvice

Great setvice, fast shipping

17 June 2025
VERVE Fitness logo

Reply from VERVE Fitness

Thanks for the review Victoria! Glad you had a great experience and that your order arrived quickly, appreciate the support!

Rated 5 out of 5 stars

good equipment and an easy to use…

good equipment and an easy to use website

15 June 2025
VERVE Fitness logo

Reply from VERVE Fitness

Thanks for the great feedback Paris! Glad you’re happy with the gear and found the website easy to use, we appreciate your support!

Rated 5 out of 5 stars

Great advice and customer service…

Great advice and customer service (Xavier) made everything very straight forward. Couldn’t fault anything about the process.

14 June 2025
VERVE Fitness logo

Reply from VERVE Fitness

Thanks for the awesome review Aaron! Great to hear Xavier made everything smooth and straightforward for you. We really appreciate the support!

Rated 5 out of 5 stars

Excellent customer service

The owner here really cares about his business and customer satisfaction.

13 June 2025
VERVE Fitness logo

Reply from VERVE Fitness

Really appreciate your kind words GT! We genuinely care about every customer and are glad that came through in your experience. Thanks for the support!

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