Vet Justanswer 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Beware

When trying to get help and advice for a very sick dog I made a £10 payment to be adviced to do something I was already. No mention of further payments, today had £27 taken from bank account. Just be award and do not get taken in when you most need help

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible! A scam! They keep charging you after telling you your membership is cancelled!!!! Avoid!

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Rip off!

I agreed to a one time charge of $5 not a monthly fee of $28. I have now been charged over $60 to talk to a "vet". I had a short online chat 1 time with someone they said was a "vet" however that person had no answers for my question so I never got any help. I cancelled the account today. If I'm charged again I will be talking to my bank. AVOID this is just a RIP OFF.

30 June 2025
Unprompted review
Rated 1 out of 5 stars

Mercedes Sprinter problem

I saw JustAnswer online following an enquiry into a difficult electrical problem with my Mercedes Sprinter. I was asked for a ‘refundable’ £5 fee to get started, I paid, I was then contacted by someone claiming to be and expert (maybe they are) asking for a photo of the problem, however on trying to send the requested photo I was asked to rate the ‘expert’ then I could ask any questions, after that their ‘chat’ system would not let me send messages or photos ( as requested), £5 down no answer to my problem,
AVOID, NO ADVICE GIVEN .

21 May 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look