Excellent customer service with quick feedback and delivery
I purchased supplements for my dog with osteoarthritis and hip dysplasia on my veterinarian's recommendation from Vetathletics. My vet recommended two products, but after extensive research using GPT and asking multiple questions, I decided to purchase this company's "ARTHROSHINE® PRO - bei Arthrose - für Hunde und Katzen" containing Type II collagen based on research results.
During the shipping process, I mistakenly entered the wrong delivery address. As soon as I realized this, I contacted them via email. I received prompt feedback and was able to get my delivery quickly without any shipping errors.
Regarding the product's effectiveness, it's difficult to say for certain as I've only been giving it to my dog for a few weeks. However, there have been no primary issues such as palatability problems, allergic reactions, or diarrhea. I understand that these joint supplements require consistent use and their benefits can only be properly evaluated after several months of administration, so I'll be able to assess its long-term effectiveness later.