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Veteran Debt Assistance Reviews 

1,482
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 699 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making interactions pleasant and supportive. Many people appreciated the excellent customer service, noting that representatives were patient, caring, and provided clear explanations, ensuring a comfortable understanding of the process. The overall service and user experience were described as easy, streamlined, and efficient, giving customers a renewed sense of hope and control over their financial situations. Reviewers frequently highlighted the quick response times and consistent, professional communication, fostering a high level of trust and satisfaction with the assistance received.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as helpful, thorough, and... See more

Customer service

Clients share positive opinions on customer service, often highlighting the helpfulness and professionalism... See more

Service

Reviewers highlight positive aspects of service, noting that staff are very helpful, thorough, and... See more

User experience

Users describe positive interactions with the user experience, with many finding the onboarding process... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After feeling I was collapsing under a pile of debt, I reached out and regained a sense of hope that everything is OKAY. Vet Debt Assistance is helping me clean up my finances so that I am still in co... See more

Company replied

Rated 5 out of 5 stars

Starting this debt relief process is one the most important decisions that I've made this 2026. I had one of the greatest representatives, Nick on the phone, and with a lot of patience and determinati... See more

Company replied

Rated 5 out of 5 stars

Extremely professional, courteous, knowledgible, and warm managers. After going through two other debt remediation services I have found this company to be down to earth and very well informed about... See more

Company replied

Rated 5 out of 5 stars

Thomas Auerbach made it an excellent experience. He went above and beyond for me. He explained the program thoroughly and empathetically listened to me. Then I spoke with Danika who did my onb... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Our nation has nearly 20 million Veterans and each has been uniquely shaped by their service. From the moment they return home and for years to come, every Veteran faces their own set of challenges. We empower Veterans of all eras to tackle financial challenges and achieve personal triumphs, both large and small, to build a foundation for long-term financial independence and security in civilian life. Veteran Debt Assistance is dedicated to supporting veterans and their families in overcoming financial struggles. Specializing in debt relief, this organization provides personalized solutions to help military veterans navigate overwhelming debt. With services such as debt settlement, credit counseling, and financial education, Veteran Debt Assistance ensures that veterans receive the help they need to regain financial control. The organization understands the unique challenges veterans face and offers confidential, affordable services tailored to their specific needs. Through a combination of expert advice and compassionate support, Veteran Debt Assistance is committed to improving the financial well-being of those who have served our country. Whether dealing with credit card debt, student loans, or medical bills, veterans can rely on this trusted platform to find lasting debt solutions. Explore their resources for guidance and take the first step toward financial freedom.

Veterans with up to $200K in debt could be eligible for relief

Written by the company

You've given us your best. Now let us return the favor.

Veterans with up to $200K in debt

Could be eligible for relief of up to 40%

Could be eligible for relief of up to 40%
Visit VeteranDebtAssistance.org to see how much you could save.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,482)

623 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was treated with respect and dignity.

I was treated with respect and dignity.

8 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Dave,
Thank you for your kind words! It's an honor to work with veterans like you each day. If you ever have any questions, now or in the future, please don't hesitate to reach out. We're here for you.
Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

I was hesitant at first but after…

I was hesitant at first but after speaking with the representative, he made a lot of valid points and wasn’t hard to see that I needed help more than I thought. Thank you for the professionalism and realism while assisting me in the process.

8 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Juancho,
Thank you for your review! We will be sure to pass on your feedback to our colleague. If you ever have any questions, now or in the future, please don't hesitate to reach out. We're here for you.
Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Dale,

Thank you for taking the time to leave a review.
We're happy to hear that our representatives were able to provide you with the support you deserve. Congratulations on taking the first steps towards financial freedom.

Best Regards,

The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Already filled one out

Already filled one out. Thanks

8 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

Thank you for taking the time to leave a review.
Remember that we are here to help if you have any questions while on your journey towards financial freedom. Please don't hesitate to reach out.

Best Regards,

The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The way the agent was able to connect…

The way the agent was able to connect with me and the professional way she explained the process

8 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Glenn,

Thank you for sharing your review! We're so glad to hear that our agent’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Thanks so much

Thanks so much

7 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Willie,

Thank you for taking the time to leave a review.
Please remember that we are here to help. If you have any questions while on your journey towards financial freedom, please don't hesitate to reach out.

Best Regards,

The Veteran Debt Assistance Team

Rated 1 out of 5 stars

Never used Debt Company Accredited!

The company you sent me has so many complaints and bad habits that it has been sued in courts. It does not help your credit; it destroys it. Accredited should never have been on your list for a vet to get debt help.

7 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Richard,
We would like the opportunity to address your concerns directly. Please don’t hesitate to contact us at help@veterandebtassistance.org so we can better understand your experience and work toward a resolution. Your feedback is truly valuable to us, and we are committed to ensuring that every client feels comfortable and supported when working with our team.
Sincerely,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Impressive

Well, so far, so good I had questions and it was explained to me where I felt like I could be trusting in them. when I first started talking to them, I wasn’t sure if this is what I wanted to do, but the answers I received were good enough for me to move forward

7 July 2026
Unprompted review
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Tim,
Thank you for your review! We're glad our team provided you with the best plan for your financial needs and goals. If you ever have any questions, we're just a phone call away. We wish you all the best on your financial journey!
Kind Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Great business kind and knowledgeable…

Great business kind and knowledgeable staff glad to be a veteran

7 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi,
Thank you for your kind review! We're honored to work with veterans like you every day. We wish you all the best on your financial journey, and if you ever have any questions, we're just a phone call away.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Excellent experience

Thomas Auerbach made it an excellent experience. He went above and beyond for me. He explained the program thoroughly and empathetically listened to me.

Then I spoke with Danika who did my onboarding. She was such a delight to talk to. Even though it was the 4 th of July holiday she didn’t mind helping me. She answered all my questions with such enthusiasm.

3 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Kavita,
Thank you for your kind words! We will be sure to pass on your feedback to our colleagues. It's truly an honor to support veterans like you every day. If you ever have any questions, now or in the future, please don't hesitate to contact us.
Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The sincere attitude of the…

The sincere attitude of the representative to understand my particular situation

3 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Thomas,
We appreciate you! We're delighted you chose us to walk beside you on your journey to becoming debt-free. If you ever have any questions, we're just a phone call away.
Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Everything went great

Everything went great, they explained everything in detail and left me feeling about good about the decision I was making to use them to help me go forward.

3 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Rick,

Thank you for the review! We’re thrilled that our team could make the process clear and helpful for you. They truly embody our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you.

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Great customer service..

Great customer service..

5 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Paul,

Thank you for taking the time to leave a review. We're happy to hear that our agents were able to give you the support you deserve. Please let us know if there is anything more we can do to help you on your journey towards financial freedom.

Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

My agent was very knowledgeable and…

My agent was very knowledgeable and understanding. He explained everything to me and made me feel very comfortable with my decision.

2 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi June,

Thank you for your kind words. We're so glad to hear that our representative made a positive impact on your experience and helped you feel comfortable. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you!

Best regards,
The Veteran Debt Assistance Team

Rated 4 out of 5 stars

customer service person very…good at her job

customer service person very professional while expressing empathy for my situation

4 July 2026
Unprompted review
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Bill,

Thank you for taking the time to leave a review. We're glad to hear that our representative’s professionalism and empathy made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help! Kudos for taking the first step towards financial freedom.

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

It very satisfying and good instruction…

It very satisfying and good instruction to follow and they are very helpful in every way possible

4 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Jerome,

Thank you for leaving a review. We're glad to hear that our representative made a positive impact on your experience by providing clarity and assistance. Giving our clients top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Dianna,

Thank you for the review. We’re thrilled that our team could make the process clear and helpful for you. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Great Expectations

The Staff was concerned that I was comfortable with the arrangements and that I understood everything about how the program works. They were upfront with the cost, what I should expect, the timeline for results and how the process would affect my credit. Everything they said would happen in terms of when I would receive a call from the attorney, happened. I feel like this is going to work out well!

2 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Allan,
Thank you for your feedback! We are glad you felt everything was explained clearly and that you felt supported. If you ever have any questions, now or in the future, please don't hesitate to reach out.
Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

David a staff member was very…

David a staff member was very knowledgeable and made it easy for me to navigate the the process of enroll into your services.

3 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Darnell,

Thank you for the fantastic review! We’re thrilled that David could make the process clear and helpful for you. He truly embodies our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Dedication, expertise and praise.

🍑peachie and all went great!

21 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Carlos,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

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