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Veteran Debt Assistance Reviews 

1,490
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 699 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making interactions pleasant and supportive. Many people appreciated the excellent customer service, noting that representatives were patient, caring, and provided clear explanations, ensuring a comfortable understanding of the process. The overall service and user experience were described as easy, streamlined, and efficient, giving customers a renewed sense of hope and control over their financial situations. Reviewers frequently highlighted the quick response times and consistent, professional communication, fostering a high level of trust and satisfaction with the assistance received.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as helpful, thorough, and... See more

Customer service

Clients share positive opinions on customer service, often highlighting the helpfulness and professionalism... See more

Service

Reviewers highlight positive aspects of service, noting that staff are very helpful, thorough, and... See more

User experience

Users describe positive interactions with the user experience, with many finding the onboarding process... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After feeling I was collapsing under a pile of debt, I reached out and regained a sense of hope that everything is OKAY. Vet Debt Assistance is helping me clean up my finances so that I am still in co... See more

Company replied

Rated 5 out of 5 stars

Starting this debt relief process is one the most important decisions that I've made this 2026. I had one of the greatest representatives, Nick on the phone, and with a lot of patience and determinati... See more

Company replied

Rated 5 out of 5 stars

Extremely professional, courteous, knowledgible, and warm managers. After going through two other debt remediation services I have found this company to be down to earth and very well informed about... See more

Company replied

Rated 5 out of 5 stars

Thomas Auerbach made it an excellent experience. He went above and beyond for me. He explained the program thoroughly and empathetically listened to me. Then I spoke with Danika who did my onb... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Our nation has nearly 20 million Veterans and each has been uniquely shaped by their service. From the moment they return home and for years to come, every Veteran faces their own set of challenges. We empower Veterans of all eras to tackle financial challenges and achieve personal triumphs, both large and small, to build a foundation for long-term financial independence and security in civilian life. Veteran Debt Assistance is dedicated to supporting veterans and their families in overcoming financial struggles. Specializing in debt relief, this organization provides personalized solutions to help military veterans navigate overwhelming debt. With services such as debt settlement, credit counseling, and financial education, Veteran Debt Assistance ensures that veterans receive the help they need to regain financial control. The organization understands the unique challenges veterans face and offers confidential, affordable services tailored to their specific needs. Through a combination of expert advice and compassionate support, Veteran Debt Assistance is committed to improving the financial well-being of those who have served our country. Whether dealing with credit card debt, student loans, or medical bills, veterans can rely on this trusted platform to find lasting debt solutions. Explore their resources for guidance and take the first step toward financial freedom.

Veterans with up to $200K in debt could be eligible for relief

Written by the company

You've given us your best. Now let us return the favor.

Veterans with up to $200K in debt

Could be eligible for relief of up to 40%

Could be eligible for relief of up to 40%
Visit VeteranDebtAssistance.org to see how much you could save.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,490)

635 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Help members or staff.

Help members or staff.

9 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Army,
Thank you for your 5-star review. We appreciate it! If you ever have any questions or need further assistance, please don't hesitate to reach out. We're just a phone call away and are always here to support veterans like you.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The process was quick and easy even the…

The process was quick and easy even the small talk in between the business portion was pleasant Thanks

11 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi,
Thank you for your kind feedback! We wish you all the best on your financial journey, and if you ever have any questions or need further assistance, we're just a phone call away.
Kind Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Good service

I found the representative to be very helpful and knowledgeable.

10 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Errol,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

MUCH EASIER THAN I THOUGHT!!

MUCH EASIER THAN I THOUGHT!!
VERY PROFESSIONAL & STRAIT FORWARD WITH ALL OF MY QUESTIONS ANSWERED!! I HAVE HAD SEVERAL OTHER DEBT RELIEFS, BUT THIS ONE MAKES IT ALOT MORE UNDERSTANDABLE & EXPLAINED AT A HUMAN LEVEL!!
PAUL WAS GREAT & EASY TO TALK TO!!

8 June 2026
Unprompted review
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Roger,
Thank you for your feedback! We are glad you felt everything was explained clearly, and you felt supported. If you ever have any questions, now or in the future, please don't hesitate to reach out.
Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Matina is Amazing

Martina from 5 lakes was Amazing with her knowledge and her skills to explain everything in details and she left no stone unturned , I've never thought i would be doing a debt consolidation but he i was, and i never felt more confident doing a loan consultation than i did with her 🇺🇸😎

6 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Artie,

Thank you for the fantastic review! We’re thrilled that Matina could make the process clear and helpful for you. She truly embodies our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

It definitely sounds great and the…

It definitely sounds great and the communication is always pleasant!

7 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Baron,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Erik Muir has the patience of Job

Erik Muir has the patience of Job. He explained in great detail what the program is and what it's going to do. We battled poor phone connection, and my computer freezing. He did a great job!!

8 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Steve,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The quality of the employees

One could not find anything better in my experience with this company. The employee's were very knowledgeable and Curtis. To all of my questions.
Jerry Hetrick

8 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Jerry,
Thank you for your kind review! We are so glad you chose us to walk beside you on your journey to financial freedom. If you ever have any questions, please don't hesitate to reach out.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Understanding

Judgement free.

6 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Roman,

Thank you for the awesome review! We’re thrilled that you had such a positive experience with us. If there’s ever anything more we can help you with, just give us a shout!

Warm regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Great experience

We were walked through the process step by step. It also felt like it wasn’t just a business transaction, but a process to truly help with debt.

8 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Tyler,

Thank you for your kind words! Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The results

The results

31 December 2025
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello there,

Thank you for taking the time to leave us a review. Please don't hesitate to reach out if there are any questions we can answer regarding your process. We’re here to support you every step of the way. You can always reach us at help@veterandebtassistance.org.

Best Regards,

The Veteran Debt Assistance Team

Rated 5 out of 5 stars

They were great listening to my particular situation with patience.

They were great listening to my financial situation and came up with a plan to help me. I am hopeful for my financial future.

1 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Ivan,
Thank you for sharing your experience with us. Our goal is to provide supportive and clear guidance, and we're delighted that we provided you with a financial plan to suit your needs and goals. We wish you all the best!
Kind Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Thanks U.S. Navy Vet

Helping our family to get debt under control. Very well structured plan. Blessings 🙏

1 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Frederick,
We're delighted to have given you and your family peace of mind with a financial plan that suits your needs and goals. If you ever have any questions, we're just a phone call away!
Best,
The Veteran Debt Assistance Team

Rated 4 out of 5 stars

Haven't had a chance to comment

Haven't had a chance to comment, just got on the program. Don't really know what to expect. Maybe after six months I will have a thing or two to say.

1 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Wilbert,

Thank you for taking the time to leave a review! We’re glad to have you on board and appreciate your honest feedback. As you continue with the process, please don’t hesitate to reach out if you have any questions or need assistance. we’re here to support you every step of the way. You can always reach us at help@veterandebtassistance.org.

Warm regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Everything was so easy and friendly

Everything was so easy and friendly. The process was very professionally done and with no judgment from Malcolm.

2 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Charlie,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

They took the time to help me and…

They took the time to help me and explain how it works

31 May 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi,
We're delighted to hear that our team took time to thoroughly explain our process and provide you with a financial plan that best suits your needs. If you ever have any questions, we're just a phone call away.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The customer rep was very patient and…

The customer rep was very patient and listened to my situation . He was very welcoming and empathetic.

1 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Blair,
Thank you for your review! It is a pleasure to help veterans like you every day and we're delighted that you now have a plan to take control of your finances. If you ever have any questions, please don't hesitate to reach out.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

We did not know who to turn to because…

We did not know who to turn to because of the situation we fell into but veteran dept assistance took use to a manageable place we did not know about ...Thank you.

28 May 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Professional

Mr. John Kurtin was very helpful and knowledgeable about the program and how things work. He made me feel real comfortable.

30 May 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi James,
Thank you for your kind words! We will be sure to pass on your feedback to our colleague. If you ever have any questions, now or in the future, please don't hesitate to reach out. We're here for you.
Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Gregg,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

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