Vettura - autonoleggio / car rental Reviews 

1,065
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 189 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and exceptionally helpful, often going above and beyond. Many highlight the smooth and efficient service, from quick check-ins to easy pick-ups and drop-offs, making the overall rental process pleasant and positive. However, some customers also noted concerns regarding vehicle condition and unexpected charges. People reported cars being dirty, having existing damages not properly recorded, or issues like overdue maintenance. Several reviewers mentioned being charged for minor pre-existing damages, high deposits, or unexpected fees for cleaning and debit card use. Some also experienced slow or disorganized pick-up processes.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the overall... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Product

People report ambiguous experiences with product quality and condition, with some reviewers praising the cars... See more

Price

Users describe ambiguous interactions with price, with many reviewers expressing frustration over unexpected... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers reporting that vehicles were in good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very friendly and accommodating staff, with excellent communication via phone and WhatsApp. Check-in and check-out were quick and easy. The car could have been a bit cleaner, and there was a small iss... See more

Company replied

Rated 4 out of 5 stars

Only bad thing was, that the car wasn't completely fueled when we got it and it is impossible to refuel it in the end to the same level, so we just gave it back full. Also there is no parking disc i... See more

Company replied

Rated 4 out of 5 stars

The overall service and car itself was good. Only issues are they do not seem to have a damage record of each car and therefor you need to proof damage was already there (need photos) when you got the... See more

Company replied

Rated 5 out of 5 stars

New car…..short wait time when we arrived but that was luck….. much longer when leaving……check in room v hot…..no issues provided you have all requirements…… two other customers having issues but don’... See more


Company details

  1. Car rental company

Written by the company

Un viaggio ben organizzato fa la differenza. Con Vettura, il noleggio è semplice e senza pensieri, sia per le vacanze che per il lavoro. Offriamo un servizio trasparente e affidabile, con attenzione alla qualità e ai dettagli. Siamo presenti a Olbia, Cagliari e Alghero, vicino agli aeroporti, per garantirti un ritiro rapido. Puoi anche prendere l’auto in una città e riconsegnarla in un’altra, con la massima flessibilità. Proponiamo soluzioni su misura, senza sorprese, con protezioni auto pensate per offrirti tranquillità. Il nostro team è a disposizione prima, durante e dopo il noleggio. Con Vettura sai sempre cosa aspettarti: un servizio efficiente e senza complicazioni. Il tuo viaggio in Sardegna inizia qui. Scegli Vettura.


Contact info

4.1

Great

TrustScore 4 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 32% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(1,065)

384 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very very good

Very very good. The staff is very nice and helpfull. They will send a Shuttle to the airport, 4 min drive. Their cars are very good. We took the "most simple" and got a Citroën C3 that was amazing! The price is very very good (best price compared to all the other agencies). You have to clean the car before and their is an automatic car wash very close to the agency. I am very happy of my choice and i strongly recommend them

20 October 2025
Rated 5 out of 5 stars

thx a lot

thx a lot, everything was how i booked it - well prepared, people at arrival and at departure very kindly, thx for a great job

17 October 2025
Rated 3 out of 5 stars

Visit Sardinia

Car was ok and big enough for Family and good consumption. But no walking distance of the station from the airport (Shuttle Service available). The deposit amount ist really high and the Oil change of the Car was overdue.
Reception in the evening in the dark (proof pictures) and return on the day with a search for the slightest abnormalities.

12 October 2025
Rated 5 out of 5 stars

Good service

Nice People, way better experience than we had with other rental companies in Italy (selling expensive insurance even when you already have one online).

7 October 2025
Vettura - autonoleggio / car rental logo

Reply from Vettura - autonoleggio / car rental

Dear Dirk,

thank you for your review. We’re pleased that our approach stood out positively compared to your past experiences. At Vettura, we believe clarity is essential: our staff’s role is to explain the available protection options so that each driver can make an informed choice, never to apply pressure.

We appreciate your trust and hope to welcome you again on your next visit to Sardinia.

Rated 5 out of 5 stars

Fast and without complications

There were a few discussions about the credit card when we picked it up. But it still worked out. The return was quick and surprisingly uncomplicated.

1 October 2025
Vettura - autonoleggio / car rental logo

Reply from Vettura - autonoleggio / car rental

Dear Peter,

thank you for sharing your experience. We’re glad that the rental was smooth overall and that the return process was efficient. Regarding the credit card, our procedures require a physical card in the driver’s name to guarantee the deposit securely — it’s a standard practice in the rental industry.

We appreciate your understanding and hope to welcome you again with Vettura.

Rated 5 out of 5 stars

Good deal

Good deal, reliable car, friendly and very close to the Airport

4 October 2025
Vettura - autonoleggio / car rental logo

Reply from Vettura - autonoleggio / car rental

Dear Luciano,

thank you for your review. We’re pleased that you appreciated both the convenience of our location and the reliability of the vehicle.

We look forward to welcoming you again with Vettura.

Rated 5 out of 5 stars

very friendly

very friendly, helpful!

5 October 2025
Vettura - autonoleggio / car rental logo

Reply from Vettura - autonoleggio / car rental

Dear Andreas,

thank you for your kind words. We’re glad that our team’s attitude contributed to a pleasant rental experience.

We hope to see you again on your next trip to Sardinia.

Rated 4 out of 5 stars

Shuttle to airport available

Good experience

1 October 2025
Vettura - autonoleggio / car rental logo

Reply from Vettura - autonoleggio / car rental

Dear Marjana,

thank you for your feedback. We’re glad the service met your expectations and that everything went smoothly during your rental. We hope to see you again soon with Vettura.

Rated 5 out of 5 stars
Vettura - autonoleggio / car rental logo

Reply from Vettura - autonoleggio / car rental

Dear Anna,
we appreciate your feedback and are glad that the quality of the vehicle and the conditions of the rental were to your satisfaction.
We’ll be happy to welcome you again on your next visit to Sardinia.

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