VEVOR Reviews 20,109

Disappointed by very misleading marketing by Vevor. The Vevor website clearly states free delivery (except in remote locations) in its marketing banner, so I decided to place an order for a tumbling composter of value 80Euros. However, when I went to the checkout I found a 20Euro delivery charge...when I investigated, I was shocked to find my home in the list of remote locations - I live in Athens, the capital city of a memberstate of the European Union!!! In what Universe can the capital city of an EU member state be considered remote??? Luckily I noticed the delivery charge that had been added just before I clicked the confirm button at the checkout - I stopped the order before it was too late. So, I will not be ordering from Vevor any time soon, unless they cahnge their delivery charges and stop regarding a european capital city as a remote location!!!

Customer Service is non existant. CHEAP ASS tools basically junk. Harbor Freight has better quality and that's saying something.

The shelf I ordered was of very good quality, with a very professionally packaged kit. The shipping was excellent and the price was also good.

Taking days and days of delay in processing the return/refund. It always takes 48 hrs to reply, and then more delays.
Still waiting for a response to requesting a return and refund, even after submitting the requested pictures of the problems with the shipped product.

Their prices cannot be beat, the Tools are good, and their warranty is out of this World, unbelievable.

good pricing.. problem is the product never arrived. after 3 weeks with no communication or delivery, I assumed it was not coming. thankfully I went through PayPal and they refunded it on the spot.

Products seem well made, and I have been quite happy with the overall shopping experience.

I trust your product see a lot of good reviews about it on TikTok I have made a few purchase on a quite a few items from you guy

1★ – Poor experience, unresolved refund

I rarely leave negative reviews, but this has been one of the most frustrating buying experiences I’ve had.

My order was split into multiple packages. One went missing, and I was told several times by customer support that I would receive a full refund due to the issues. Instead, I have only received a partial refund, and the rest has not been processed.

I have contacted support multiple times and keep getting the same response: “refund has been issued, wait 3–14 days.” This has been repeated over and over without resolution. In my latest chat, the agent simply stopped replying.

Meanwhile, I am paying delay fees through Klarna because the refund has not been properly handled.

Summary:
- Promised full refund → only partial refund received
- Repeated delays with no actual resolution
- Support gives the same answers without checking properly
- Conversation abandoned without reply
- Causing financial inconvenience due to delayed refund

I have spent an unreasonable amount of time chasing this case. At this point, I cannot recommend buying from here unless you are prepared for serious issues if something goes wrong.
VEVOR reached out after my review and made efforts to address the issue. The situation was only partly resolved, but I appreciate that they responded and took steps to improve it. There is still room for improvement in communication and refund handling, but I wanted to update my review to reflect that they did respond and helped to some extent.

Good product I’m like

I have bought many different items everything works perfectly.

Vevor had exactly what we needed, shipped promptly, and kept us informed of rhe status all the way to delivery. I highly recommend Vevor. I learned about Vevor when my daughter bought me a towel warmer from them. Love it. ❤️

Site does not have a cancel button. They do nothing but sell cheap dropshipped stuff. Made an unauthorized charge on my card that I will be disputing. Avoid at all costs you're better setting your money on fire.

I absolutely love my vevor grain grinder an pasta maker. Great prices an great products haven't bein disappointed yet!

I purchased auto a/c equipment to work on my cars and it is really good quality and very reasonably priced. Super-Happy with Vevor products.

Easy to order, kept me apprised of delivery, and arrived in a timely manner

Got the saw, fast shipping, box arrived undamaged. Installed blade and ran unloaded, so far so good. Still have to actually use it