VEVOR Reviews 20,134

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality and very reasonable prices, often noting that items exceed expectations given the cost. Many consumers highlight the fast and efficient delivery service, with orders arriving promptly and often earlier than anticipated. The overall ordering process is described as easy and satisfactory, leading to a positive shopping experience for most. However, some customers also noted issues with product quality, describing certain items as "cheap" or "junk," and a few reported receiving incorrect or faulty products, including one instance of a dead-on-arrival EV charger. There were also occasional complaints about missing parts or damaged packaging upon arrival, and a small number of people experienced difficulties with customer service regarding returns or warranty claims.

What people talk about most

Product

People report positive experiences with product, often praising the good quality, reasonable prices, and fast... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the good quality and reasonable... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast shipping,... See more

Price

Customers generally had positive experiences with price, often highlighting that the prices cannot be beaten... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and smooth, with... See more

Based on these reviews

Rated 4 out of 5 stars

Great products! Amazing value! Absolutely horrible assembly instructions. Some pictures don't match or are missing. Steps are unclear. Diagrams are a little helpful...

Rated 4 out of 5 stars

For now it's a 4 I have tried everything I have gotten from vevor yet but have had issues with shipping but thats more on fedex then vevor so ill leave it at that so far

Rated 4 out of 5 stars

The saw works great. The poles have a lot of fiberglass slivers on them that stick in your hands. Be careful handling when unpacking and assembling. Dumb everything out with gloves on and rinse off... See more

Rated 5 out of 5 stars

VEVOR has a wide range of products. I have a small farm and have been using a lot of Stu. It’s all of good quality and has been great for the basics. I’ve had a shipping issue and they were prompt... See more


Company details

  1. Tool shop
  2. Automotive Repair Equipment Wholesaler
  3. Garden Furniture Shop
  4. Home improvement shop

Written by the company

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

20K reviews

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Rated 5 out of 5 stars

Slicing machine & Vacuum sealer

First time buyer and I could not have been more pleased with the entire experience. Placing the order was simple and went smoothly. The shipping, from the packaging to the delivery was and quick and trouble free. I did not hesitate to make another order. I will continue to check for any needed products here first.

7 April 2026
Rated 5 out of 5 stars

I purchased 2 retractable 100' garden…

I purchased 2 retractable 100' garden hose and wanted them shipped to another address other than mine. I put in a ticket and they responded to me in 2 minutes on a Saturday night. The hoses were delivered on the Monday to the address that I changed to and the packages were in perfect condition. Unbelievable Customer Service and Shipping Department.

4 April 2026
Unprompted review
Rated 1 out of 5 stars

MISSING PARTS/USED

WELL, I ORDERED THE PEX A EXPANSION TOOL FOR A PARTICULAR PLUMBING JOB. {THANK GOD I HAD ANOTHER ONE.} IT WAS SUPPOSED TO COME IN 3 DAYS IT CAME IN 6. WHEN IT ARRIVED THE STORAGE CASE WAS TIE STRAPPED. WHEN OPENED IT WAS USED AND THE 3 EXPANSION HEADS WERE MISSING.
WHEN CALLING CUSTOMER SERVICE YOU GOT TO CHAT WITH SOMEONE THAT GAVE ROBOTIC ANSWERS. WHEN THE ROBOT SENT UPGRADED MY REQUEST TO A TEAM MEMBER I REPLIED THE SAME DAY WITH ALL PICTURES THEY REQUESTED. IM STILL WAITING AFTER 3 DAYS TO GET A RESPONSE. TO ALL THE PICTURES THEY REQUIRED. IM STILL WAITING 3 DAYS FOR A REPLY. YOU CANT COUNT ON COMPANIES LIKE VEVOR IF THERE IS EVER ANY ISSUE THE ORDER.
UPDATE
I STILL HAVE NOT GOTTEN A REPONSE AFTER THEY ANSWERED THIS REVIEW.
ALSO I PURCHASWD A REPLACEMENT HEAD FOR THIS UNIT. IT POWERS UP BUT WONT EXPAND.
SO THIS UNIT WAS NOT ONLY USED BUT NOT WORKING AS WELL.
I WILL STICK WITH MY MILLWAUKEE PRICEY BUT WORKS AND ANY PROBLEMS THEY WILL TAKE CARE OF IT.

4 April 2026
Unprompted review
VEVOR logo

Reply from VEVOR

We regret that the order arrived late, used, and incomplete. We are also sorry that our customer service responses were not helpful and that you are awaiting a reply. We'll investigate the order and the delayed response to ensure this is addressed. We appreciate your feedback.

Rated 1 out of 5 stars

Impossible to return an item when there…

Impossible to return an item when there is a problem. Offered me a half price refund instead of a return and refund. Item was unused and in original packaging, but was misrepresented on the website.
UPDATE NOTE: Vevor has since refunded the full amount without returning the product.

7 April 2026
Unprompted review
VEVOR logo

Reply from VEVOR

We regret that the item wasn't as expected and that the return process caused frustration. We appreciate your feedback and we'll review our policies to improve the customer experience.

Rated 5 out of 5 stars

Great value

Great value. The forks will fit my sb compact tractor bucket perfectly. Great turn arond time and wonderful shipping rxperience

7 April 2026
Rated 5 out of 5 stars

VEVOR has a wide range of products

VEVOR has a wide range of products. I have a small farm and have been using a lot of Stu. It’s all of good quality and has been great for the basics. I’ve had a shipping issue and they were prompt to deliver a replacement. I had a leaking gas cap on a chainsaw and they replaced it with a better version. Customer Service has responded to everything that I had questions about. There are videos online for assembly of most stuff too. Sometimes the written instructions are vague or confusing due to numerous model numbers and such.

7 April 2026
Rated 5 out of 5 stars

Trailer brakes

We placed our order for trailer brakes on Wednesday night. They were due to arrive Saturday but instead arrived a day early. We were grateful because that got us back on the road a day earlier.

1 April 2026
Rated 1 out of 5 stars

My husband has bought a lot from this…

My husband has bought a lot from this website and we loved it UNTIL NOW. I ordered a chicken run/duck run over $200 the boxs gets here a little banged up but we open it and the bags of bolts and parts were opened and tossed back it and there was multiple pieces missing!!! Obviously a return!!!! I emailed customer service and after 3 weeks of automated responses I got an email saying they determined it was due to shipping and that I should have bought the shipping insurance but they will refund me 60 dollars!!!!! This is the worst costumer experience I have ever had!!!!

20 March 2026
Unprompted review
VEVOR logo

Reply from VEVOR

We appreciate you bringing this to our attention. We're very sorry to hear about the damaged chicken/duck run and missing parts, and the trouble you experienced with our support. We're looking into what happened to prevent this in the future.

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