VEVOR Reviews 

9,550
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I purchased a vacuum pump which has been used and worked very well. I have also purchased a plate heat exchanger for solar hot water which has been installed but not used yet. I am very pleased with... See more

Company replied

Rated 1 out of 5 stars

commande reçu en retard de plus celle-ci était défectueuse aucun manuel de montage ni d'utilisation des coupe de peintures blanche sur la machine de sérigraphie alors qu'elle est bleu. le carton est... See more

Company replied

Rated 5 out of 5 stars

Commande simple envoi très rapide et le produit correspond bien à la description, je crois que je vais me laisser tenter par d'autres produits. Order simply and really quick send. Good product. I gue... See more

Rated 5 out of 5 stars

I already ordered several machines , all of which I am very satisfied with. Their price to quality ratio is very good. I had once a problem with an ordered item ( airless paint system) due to a defe... See more

Company details

  1. Home improvement shop

Written by the company

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isn't just a task, it's a declaration of reinvention. Upgrade with VEVOR.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10k reviews

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4.5

All reviews

(9,550)

4,250 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High quality staff

I have oder so many items so i dont know what item you mean. But ALL what i have recied have been exelent guality and fullfill my expects.

4 September 2024
Unprompted review
Rated 3 out of 5 stars

Not as effective as I expected.

20 August 2024
Unprompted review
VEVOR logo

Reply from VEVOR

Dear Denis Hendrichs,

We deeply apologize for any inconvenience caused, and we are committed to resolving the issue for you promptly.

Thank you for your feedback; we value every piece of consumer input and use it to enhance our quality. We will continue to refine our products based on your valuable insights. We have assigned a service specialist to address your issue and we have sent you an email with an effective solution. Please check your inbox. Our team will be sure to help you sort it out!

If you have any further issues, please feel free to contact us.

Best Wishes,
Vevor

Rated 4 out of 5 stars

Good price

Good price for electrical product

10 August 2024
Unprompted review
VEVOR logo

Reply from VEVOR

Dear Stephane Laberge,

We understand your concerns and apologize for any inconvenience you may have encountered.

We value your satisfaction and want to ensure a smooth resolution for you. Thank you for bringing this matter to our attention and we would like the opportunity to address your concerns and regain your trust.
We have sent you the solution via livechat, could you please check your message box and reply to us? Your satisfaction is important to us and we want to get things done.

If you have any further issues, please feel free to contact us.

Best Wishes,
Vevor

Rated 2 out of 5 stars

Really bad build quality. Good customer service

Really bad build quality. Not worth the money.

Edit 11.08.2024:
Customer support very good. Partial refund received.

1 August 2024
Unprompted review
VEVOR logo

Reply from VEVOR

Dear Lukas Gamp,

We apologize for what you have experienced on Vevor. 

And we would like to work together to resolve the case to your satisfaction.
We sent an email to you. 
Could you please check your email box and reply back?

Don't worry.We will be more than happy to assist you further.
Have a great day.
Vevor Team

Rated 4 out of 5 stars

Great product I’ve used in homes before…

Great product I’ve used in homes before ordering this product. Easy installation and mechanics.
I’ve had a bit of a problem with full extension as the upper shaft bends under the weight on the unloaded shelves. I’ve had to install an upper block of material to lower the upper section and provide additional support. Photos on request.

25 June 2024
Unprompted review
Rated 3 out of 5 stars

One of the wheels of the cart…

One of the wheels of the cart almost broke off the first time of use, I tried to reinforce the wheels but without success. It is unfortunate, especially for the price of this product.

17 June 2024
Unprompted review
VEVOR logo

Reply from VEVOR

Dear Arthur,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We completely understand this is not what you expected at all.
Could you send us your order number or login email?
Then we'll check it for you.
Or you can also contact our customer service for help via https://www.vevor.fr/pages/contact-us.
If you have any other questions, please don't hesitate to contact us.

Kindly,
Vevor Team

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