VGO-Shop.com Reviews 956

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

"Fast way to get gift codes". Yeah right, I have paid and sent identification like two weeks ago and still waiting for thing I ordered. 12 days is tad bit longer than "2 minutes after successful paym... See more

Rated 5 out of 5 stars

What I like the most about VGO Shop is the instant delivery of vouchers right after purchase. I wish they add Binance gift cards soon to their collection, it would be really great for crypto enthusias... See more

Rated 5 out of 5 stars

I like their customer support. . . nice set of people. They are ready to assist and put a smile on your face. You will be required to verify your identity before receiving certain vouchers... See more

Rated 2 out of 5 stars

Why does this company request for transparency, when they themselves aren't transparent about the purchase process? Instead they hold your funds ransom until you send them a demeaning selfie. No re... See more

Company replied

Company details

  1. E-commerce service
  2. Game Shop
  3. Gaming services
  4. Video Game Shop

Written by the company

Versand von Keys und Gutscheinen in weniger als 5 Minuten - schnell und sicher aus Deutschland


Contact info

3.6

Average

TrustScore 3.5 out of 5

956 reviews

5-star
4-star
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1-star

Replied to 29% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Bough a useless Google Play ticket and lost my money

Bough a Google Play ticket that could not be used in my regional area .. lost all the money!

27 August 2021
VGO-Shop.com logo

Reply from VGO-Shop.com

Dear customer,

we mentioned clearly in which region the code can be used (Article description, title + picture). Unfortunately we are not able to exchange the code because digital products do not suit for an exchange or refund due to the fact that we are not the only owners anymore and we can not offer them for sale again.

Best regards,
your VGO-Team

Rated 2 out of 5 stars

very unhappy about the site (secury messures) unlike no else (foto and id card) for a google card.

very unhappy about the site, make a buy to be fast as i need to assap a google card , i don't like to have visa in google pay. pay direct using paypal, and receive email paypal and vgo good buy product on the fly, wait 4 hours and the code that never arrive and go to sleep, this morning receive a email asking for id card and a mysell foto. security is buying using a 3 part ( paypal). i ask to cancel the deal, as i never receive in a good time line my goods, very unhappy about the way of work, in years, this is the first time i see this as a security.
for my only one experience in VGO, never again first and only, you just f* up my buy in the game that was needed.
you have all my data, and receive paypal data, and my verified email in paypal. and need more, like a photo, and id card!!!! this looks very suspicious to. as you don't know me, as i don't know you.
arghhh a very annoying buy, hope no more, close this bad experience for ever.

Update: they did send anyway, as i say i did not send the foto and my id.
if you need google card on the fly (is expensive here), untill they change the work flow, good to check another place. rate will be the same good luck to all

1 August 2021
Unprompted review
VGO-Shop.com logo

Reply from VGO-Shop.com

Dear customer, we have not asked for any private or secret information and additionally your code has already been sent. Best regards, your VGO-Team

Rated 1 out of 5 stars

I did not get my gift card…

I did not get my gift card . And u guys took my money

21 June 2021
VGO-Shop.com logo

Reply from VGO-Shop.com

Dear customer,

this is not true, you have received your order. Please also check your spam folder and your customer account.

Best regards,

your VGO-team

Rated 5 out of 5 stars

Outstand Service

This is the greatest place to purchase gift card for yourself or your children, even if they live overseas and you live in America. It is an extremely safe and secure way to purchase. The application to get qualified is strict, that is to protect you from other preditors. I have
been using this service for my son in Germany & the service is outstanding and extremely secure. Costumer service will respond to any questions you have within 1 day. I highly recommend this service anywhere they offer it. HIGHLY RECOMMEND!!

4 June 2021
Unprompted review
Rated 1 out of 5 stars
VGO-Shop.com logo

Reply from VGO-Shop.com

Dear customer,

you received the code within a few minutes after payment, that's why we can not understand your comment.

Best regards,
your VGO team

Rated 4 out of 5 stars

Performance-Probleme

Top, aber häufige Performance-Probleme in der mobilen Handhabung

10 May 2021
VGO-Shop.com logo

Reply from VGO-Shop.com

Sehr geehrter Kunde,

wir sind ein in Deutschland registriertes Unternehmen und können uns daher nicht mit Unternehmen aus dem Ausland vergleichen.

Beste Grüße,

Ihr VGO-Team

Rated 1 out of 5 stars

they ask for a strange kinda of…

they ask for a strange kinda of verification, a selfie of you, your id and order number.

22 April 2021
VGO-Shop.com logo

Reply from VGO-Shop.com

Dear customer,

this is not obligatory and does only apply for a very few orders. Your order got cancelled and the money refunded.

Best regards,

your VGO-team

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