Viasky Network Reviews 

84
•
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Choosing ViaSky.Co for our dedicated hosting needs has been a game-changer! From lightning-fast server response times to robust security features, they deliver everything a business could ask for. The... See more

Rated 5 out of 5 stars

We got a server in France for a long time and we didn't have any problems, thank you for the good support

Rated 1 out of 5 stars

Do not rent a server from them! They are an absolute scam, they advertised a dedicated server with an Intel Xeon E5-2680v2 (10 cores / 20 threads) on their product page, while the actual service they... See more

Rated 1 out of 5 stars

Fraudsters - sell a virtual server under the guise of a physical (dedicated server) I buy: NLD 2 Intel Xeon E5-2680 I get: [ 0.000000] DMI: QEMU Standard PC (i440FX + PIIX, 1996), BIOS re... See more

Company details

  1. Web hosting company
  2. Cloud Computing Service

Written by the company

Viasky Network offers servers and VPS with high bandwidth and unlimited traffic in Europe and the USA, Enjoy instant deployment and rapid support.


Contact info

3.8

Great

TrustScore 4 out of 5

84 reviews

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3.8

All reviews

(84)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality service along with very…

Great quality service along with very affordable prices, I'm really happy with my server.

13 May 2022
Unprompted review
Viasky Network logo

Reply from Viasky Network

Hello Yonis,
Thank you so much for your kind words, sir.

Wish you the bests,
Viasky - Marketing Team

Rated 5 out of 5 stars

Viasky

For me, Viasky is the best option out there.

11 May 2022
Unprompted review
Viasky Network logo

Reply from Viasky Network

Thank you very much for your kind words Jerome.

Take care,
Viasky - Marketing Team

Rated 5 out of 5 stars

Great Support

I had a problem with my service and they followed up with me and fix the problem in less than 15 minutes.
Thank you very much Maria for the great support!

10 May 2022
Unprompted review
Viasky Network logo

Reply from Viasky Network

Hi Sulayman,
Glad your problem was quickly solved by our staff, please if you had any more questions or issues, don't hesitate to contact us and we will always be there for you.

Thank you,
Viasky - Marketing Team

Rated 1 out of 5 stars

Never open account with them the will…

Never open account with them the will scam you before you pay the will chat with you very fast after you pay the will ignore you completely
UNTRUSTED COMPANY

19 April 2022
Unprompted review
Viasky Network logo

Reply from Viasky Network

Hello OpenCart Israel,
Our payment and delivery system is fully automatic and after the payment is accepted by the system, you'll receive the log-in information through your email automatically within 3 - 5 minutes. please make sure to check the email that your registered with and if you had any more questions please don't hesitate to contact us through a ticket.

Thank you,
Viasky - Marketing Team

Rated 1 out of 5 stars

Very bad support

Very bad support 3 days and my server is still down, no help and no support. 0 out of 10.

6 April 2022
Unprompted review
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Reply from Viasky Network

Hello Multies, we are truly sorry for the problem that you had with your server, please try to use your control panel and re-start the server, please provide me the email that you register with and we will be in touch with you.

Thank you,
Viasky - Marketing Team

Rated 1 out of 5 stars

Bad service!

Very bad service! I rented a dedicated server which was constantly offline. There was no response to tickets from support. I ended up having paypal refund the amount paid.

5 April 2022
Unprompted review
Viasky Network logo

Reply from Viasky Network

Hello Eg,
We are very sorry for the bad experience that you had with us, hopefully, we'll be in touch with you again and you'll give us another chance to earn your trust.

Take care.
Viasky - Marketing Team

Rated 1 out of 5 stars

I wouldn't even give 1 star.

I wouldn't even give 1 star.

worked just 2 days after order then gone off for weeks. sent plenty of emails but no reply. randomly came back after 2 week just sent new server but cancelled. next month they charged from my card they says i have to cancel direct debit. sent plenty of messages but no refund no reply. this guys out there scamming peoples and all positive reviews are fake. do not trust them with your money. be aware guys

17 March 2022
Unprompted review
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Reply from Viasky Network

Hi, Leean first of all, I want to say that we are truly sorry for the bad experience that you had with us, please keep in mind that you ordered a cloud dedicated server, and our cloud dedicated servers technology has a 99% uptime and it's basically impossible to go off, please make sure to use the full control panel that you have with your service and by that, you can turn your service back on again, as for the charge from your card, please make sure to disable any automatic payments that you have because we don't have any access to your accounts and the payments will go trough if you have an enable automatic subscribtion on your card or PayPal account, please let us know if you had any more question.

Thank you,
Viasky - Marketing Team

Rated 1 out of 5 stars

Purchased the server from them and…

Purchased the server from them and after some days server went down and there is no response from live chat or mail. They stole the data and deactivated the server and did not respond to any tickets I raised. It's been 2 weeks without any response on support on service.

Be careful if you purchased from viasky.

9 March 2022
Unprompted review
Viasky Network logo

Reply from Viasky Network

Hello Jasmeet, Please be advised we don't have any access to your data and you are responsible for keeping your own data also please try to use your control panel on your service to turn the service back on and if you still have the problem, please open a ticket to our technical team and also provide me the email that you register with and we will be in touch with you.

Thank you,
Viasky - Marketing Team

Rated 1 out of 5 stars

thief my data

i have purchased server , and pay monthly recently there is issue in server from company side , i have rise ticket , no response , they not provide my data, also change different server in service that also have not my data in server, they not respond in live chat , whatsapp and support ticket , they stop server and not provide access to get data and block me every time they close ticket and block whatsapp

9 March 2022
Unprompted review
Viasky Network logo

Reply from Viasky Network

Hello Darshan.
Please open a ticket with your name "Darshan" to our technical team and we will follow up with your process with our technical supporters.

Thank you,
Viasky - Marketing Team.

Rated 1 out of 5 stars

Sold me a VPS but advertises as dedicated server

To host my DayZ server, I ordered a "dedicated server". I checked the task manager after experiencing bad FPS on the server. It was not a dedicated server as advertised, but a VPS. My server was already halfway through the month when I realized it was using virtual cores. I paid for this on February 3rd. My server was delivered a day later, and the live chat agent informed me that my next billing wouldn't be until March 4th. Unfortunately, my server went down today, March 2. The downtime has been 14 hours and counting. I've opened a ticket, contacted live support, and they aren't responding. My bill is not due until Friday, March 4th, but as soon as I log in, there is a message that says a bill is due and that I need to pay it. Since today is March 2nd, but the bill is not due until Friday (two days from now), it seems as if my server was cut off prematurely. Besides selling me a VPS instead of the advertised dedicated server, they made me use the Windows server "unactivated" . When I asked them to activate it, they couldn't. In my case, since it was a DayZ server, I decided to leave it unactivated to avoid more downtime. Normally, I don't write reviews, but I must admit, I'm pretty pissed off. Stay away from this company! I won't do business with them anymore. I bought a dedicated server, but they delivered a vps, unactivated Windows, and prematurely shut down my service when technically I still have two more days. I am upset that they are shutting down my server 2 days early and I am not even given a grace period. Don't ignore the other reviews if you want to get ripped off. After coming here to write my review and seeing how many bad reviews there were, I would have avoided purchasing here. Save yourself some time by reading this before purchasing!

3 March 2022
Unprompted review
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Reply from Viasky Network

Hello, Geoffrey very are very sorry about the inconvenience, please provide us your email that you are registered on our site and we will be in touch with you.

Thank you,
Viasky - Marketing Team

Rated 1 out of 5 stars

I have use this service

I have use this service
But unfortunately it was really bad
Plus very bad support, 3 or 4 days to answer and sometimes more

3 March 2022
Unprompted review
Viasky Network logo

Reply from Viasky Network

Hello Omar,
We are very sorry that you weren't happy with your service, please be advised that you'll get a full functioning control panel on your service and you can fully manage your service without the aid of a technical supporter all the time.

Thank you,
Viasky - Marketing Team

Rated 5 out of 5 stars

Got 2 servers from Viasky and I have to…

Got 2 servers from Viasky and I have to say despite what I heard from them before, they are pretty amazing.
I didn't face any problem with my servers and I could've reached customer support through live chat whenever I need to. so overall I'd say Viasky is a company that you can trust and do your projects if you know how to use a server correctly.

25 February 2022
Unprompted review
Viasky Network logo

Reply from Viasky Network

Hello Arkady,
Thank you so much for putting your trust in us and we'll do our best to keep our relationship as strong as ever.

Take care,
Viasky - Marketing Team.

Rated 1 out of 5 stars

Avoid, did not provide paid for server

Purchased and paid for a virtual server, received an email saying server was setup and operational. This was not the case. No response to repeated messages asking for status. Currently logged as a dispute via Paypal as a result and getting my server elsewhere.

11 February 2022
Unprompted review
Viasky Network logo

Reply from Viasky Network

Hello Shane,
We are very sorry for the bad experience that you had with us sir, please be advised that our delivery is fully automatic and you will receive the log-in information 3 - 5 minutes after the payment is accepted and the information will be sent to the email that your register with.

Thank you,
Viasky - Marketing Team

Rated 1 out of 5 stars

One of my worst experience!

Oh boy where should i start? I was very lucky i only ordered one VPS and not two. When i placed the order i got delivered a lower specification VPS and not the one i ordered (Basically paying more for something that was less not to forget a totally different location). Back and forth with tickets, their support team insisted that the server that was given had better hardware so i just agreed and asked them to allocate the proper vcores and ram. After a couple of more tickets they finally allocated the right amount of vcore and ram but during that time the VPS would go down and the login credentials would be changed. I made sure i would not use the VPS and just let it sit idle in-fear of my data being stolen, because i had a feeling that they are just swapping the VPS between different clients. As of now the login credentials have been changed without any prior knowledge and when i contacted support they are telling me that there is a problem with the IP and they would give me another server, which makes no sense. I still have not received the other server and there is no response from support and i don't think there will be, because my plan will end in a couple of days. I made sure to cancel the automatic payment at PayPal so i don't get charged for another month. I currently have a server with Turnkey Internet for well over 8 months now and I have also used other providers like Hetzner and Contabo but i have never faced a any bad experience like this.

14 January 2022
Unprompted review
Viasky Network logo

Reply from Viasky Network

Hello Hywel,
We are very sorry for the bad experience that you had with us and also sorry for miscommunication from our staff and not solving your problem properly, we are doing our best to improve our work in all the aspects of our business and we appreciate your feedback even if it's negative.

Thank you,
Viasky - Marketing

Rated 1 out of 5 stars

One of the worst hosting companies

One of the worst company I have purchased hosting from ever. They lie about everything. I have bough this Dedicated server from them but it turns to be a VPS not a Dedicated server. then I have asked them to stop the subscription yet they keep deducting money from my paypal account. I had to stop them from paypal at the end

11 January 2022
Unprompted review
Viasky Network logo

Reply from Viasky Network

Hi Mohammad,
We are truly sorry about the inconvenience that you faced on our part, I need to inform you sir that please make sure to disable your automatic payments from your PayPal account because we don't have access to that to disable that for you.

Thank you,
Viasky - Marketing Team

Rated 1 out of 5 stars

scammers

scammers, offer very low price and offer vps and not deticated server as promised. Also the traffic is real bad.

25 December 2021
Unprompted review
Viasky Network logo

Reply from Viasky Network

Hi George,
Very are truly sorry for the bad experience that you had, we will do our best to provide a better service in the future to our customers, hope you accept our apology.

Thank you,
Viasky - Marketing Team

Rated 5 out of 5 stars

I've been using their servers for more…

I've been using their servers for more than 6 months and hands down this was the most enjoyable experience for me so far.
polite and professional staff, quick and durable service.
can't say enough.

Excellent job Viasky.

25 December 2021
Unprompted review
Viasky Network logo

Reply from Viasky Network

Thank you so much for your kind words cau.

Wish you all the best,
Viasky - Marketing Team

Rated 5 out of 5 stars

2 Payments

I accidentally enabled my automatic payments on my PayPal account and i sent them 2 payments. when i asked them about the second payment they refunded me the money on the same day. from that moment i realized why some reviews say they steal money.
the truth is they don't!
I should've disabled my automatic payment in my PayPal.
Thank you very much for refunding me even though that was my mistake.

21 December 2021
Unprompted review
Viasky Network logo

Reply from Viasky Network

Hello vpsani,
Thank you very much for understanding the situation and knowing that despite our negative reviews, we don't take any money from our customers unless they send the amount.

Thank you for putting this review for us,
Viasky - Marketing Team

Rated 5 out of 5 stars

Just some kind words to the live support

I don't really have much to say about Viasky, but the live support is making me very happy, I got a lot of fun just by talking with us. If you get any issue, you should try to talk with them. Just try to remember that those guys are not responsible of your troubles. Be kind to them!

20 December 2021
Unprompted review
Rated 1 out of 5 stars

The hoster is very bad and rips off…

The hoster is very bad and rips off customers.
Tickets are answered very late or not at all.

If you then cancel your server and want to have the money you paid back in advance, that's not possible.

Stay away from the hoster

6 December 2021
Unprompted review

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