Lovely warm slippers that also look good and feel comfortable. Great fabric design. There is some arch support, though I’d prefer a bit more. My second pair of Viba shoes. I love them, but they’re ver... See more
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Company details
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The online comfort shoe brand with retail stores in Helsinki, Malibu, Barcelona, Sydney and Tokyo. VIBAe shoes are designed in Finland and crafted with love in Portugal.
Contact info
Fredrikinkatu 22, 00120, Helsinki, Finland
- customercare@vibae.com
- vibae.com
Hasn’t replied to negative reviews
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nice comfortable shoe
nice comfortable shoe, fits especially nice around my toes. Other shoes hurt especially my little toe, not these! I only expected a little more support from the sole. But that is really the only thing. I am satisfied with my purchase, especially because they delivered quickly. I think it is a reliable company.
ViBAe shoes
These are my most comfortable slides my feet has not hurt at all and that's saying alot plus this is my 5th pair I bought all the colors available in this style so I guess I'm obsessed...
Wonderful shoes
Wonderful shoes, very comfortable, arrived quickly as expected
My first Vibae boots are simply wow
My first Vibae boots are simply wow. Soft leather, wide, loose shaft, comfortable and go with every outfit. In winter with thick socks (one size larger), in summer with loose clothing and barefoot... I love them already.
Thanks for the quick delivery
The products are absolutely great
The products are absolutely great. Unfortunately, I find the exchange and return process quite complicated and inconvenient.
Got another pair of shoes from VIBAe
Got another pair of shoes from VIBAe. They are just so comfortable and easy to wear ,will be wearing these all year round. I know they are expensive but on a cost
per wear basis they are worth every penny to me. I really struggle to find comfy shoes that fit and dont hurt my feet, these are perfect, so i am not wasting my time trying to break shoes in!
Very poor customer service also still…
Very poor customer service also still waiting for reimbursement for two products and they have Had delivery of both items!
A unique experience I tried them and I…
A unique experience I tried them and I never leave them comfortable to be anywhere super nice
Leather is comfortable but size not fit!
Leather is comfortable but size not fit!
If Carlsberg did shoes ...
Efficient service with positive assistance and a wonderful product, a combination that means I will be back!
Could someone PLEASE respond to this!!!!
Really poor service!!!!
I ordered my boots on the 16th January and they were shipped on the 20th.
Meanwhile I was informed that there would be an additional cost of over £52 taxes which had to be paid to UPS. I contacted you on the 23rd to say that i would not be accepting the boots as it made them ridiculously expensive.
The UPS man arrived and I refused them and he said that I wasn’t the first person to do this - there were a lot of disgruntled people out there who were being asked for more money to pay before receiving their goods, and therefore a lot of returns.
Customer care told me that it was clearly stated in the ‘small print’, but obviously it was so unclear that I did not see the ‘small print’!!!
I have heard nothing back from you having issued a return on line to try and get some sort of response, but nothing.
PLEASE can you refund me the money for the boots that I did not accept immediately as this has gone on long enough now!!
Excellent product and quick delivery
Excellent product and quick delivery. Very impressed with the quality and service.
So far so good!
HELSINKI Leather Cocoa Brown shoes. I haven’t had the shoes long, but here is my review so far. When you first receive them, you will be struck on how light the shoes are. The presentation is nice also, but it should be good. When I ordered them, I used the app. It is a good job that I chose the size from what brand shoe I wear and what size, apposed to the actual measurement of my feet. Otherwise, the shoe size would have been too big. Like I said, I haven’t worn them once so far, it it was like wearing a pair of shoes that you have worn before. I have never had a pair of shoes from the get go that were so comfortable. They also look so good on your feet. I am so far extremely happy.
September 16 2025 UPDATE
FANTASTIC SHOES. FIT WONDERFULLY WELL AND EXTREMELY COMFORTABLE. I WILL BE PURCHASING ANOTHER PAIR!
Good product. not so good service
Good product. Lack of customer concern and help. From sizing to customer service they don't make the mark.
Good quality but expensive
Product looks great.
Delivery was fast considering the origin of the package.
At first the fit was a bit tight but after a week of daily wear they start to feel more comfortable.
The leather is a bit on the thin side but that adds to the comfort (weight and flexibility)
I would buy one size up next time, hopefully in a long time...
Very disappointed!!!
Do not order the wool Roma slippers!!Mine came out of the box all crumpled and puckered at the top. Sewn that way and not what you would expect for such an expensive pair of slippers. Contact with customer service is a mixed bag, nothing has yet been done to resolve it and I have written to them numerous times. So save yourself the hassle and never get the Roma wool slippers!Indifferent quality.
Another pair of Viba
About a year ago I bought a pair of Viba Roma….. Now I had to buy another pair but in a different colour…. And why? They are absolutely my most used shoes…. I don’t think I have to say more ….
Quality and beauty
Short delivery and impeccable products. The slippers are well made and makes you feel like you walk on clouds. A true quality product.
The perfect comfortable slide!
These shoes are perfect for casual days and running errands. The removable (and replaceable!) insoles are an amazing feature. The presentation in the box was beautiful and functional. It is obvious VIBAe cares about the quality of their products.
The shoes are very comfortable, conforming to my foot after just a few wears, and the character and quality of the leather make this shoe my new favorite.
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