Henry helped me immediately to have a refund for a mistaken registration since I have been chargen for something I never bought. He immediately checked and helped me out to solve and have the refund... See more
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Harry Assisted me very well. And All the team is very competitive and supportive. They are replying to my request quickly and resolving my issue
I contacted them informing that I did not approve any purchase and that my information was hacked and used to buy from them. They helped me thoroughly and very politely.
They are robbing my money and extracting money from my credit card. And I canceled my membership and in spite of that they are taking money from me
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Refund
Issue is being handled, "helpful support", Nela reached out to assist.
Help full support and receive good…
Help full support and receive good response.
Excellent experience
Thank you Emily that helped me and explained to me everything of the policies and they responded very quickly to my request thank you for your great understandable feedback and the great assistance thank you
The staff is well trained and organised.
I did not susbribe any contractor,or…
I did not susbribe any contractor,or maybe just I did not realize.
But I write to the costumer service and Zoe appear to help me.i hope to get back my money but she say she will work for it.and she’s very nice .
Alero Is in contact with me
Alero Is in contact with me and he Is helping me to solve the problem canceling my subscription Forever.
Fast replies from the team (Bob).
Fast replies from the team (Bob).
Understanding for my cancellation.
Please cancel my account and refund me…
Please cancel my account and refund me the amount that you taken from the account
Good costumer service by Zoe.
Please cancel my account and refund me…
Please cancel my account and refund me the amount that you taken from the account
I cant understand how i suscribe to the…
I cant understand how i suscribe to the website, Diamond help me
Imani está siguiendo mi caso
Imani está siguiendo mi caso. Espero resolución
Good escalation support by Paula
Good customer support by Carmen
The helping process was easy and simple
Henry and the immediate help
Henry helped me immediately to have a refund for a mistaken registration since I have been chargen for something I never bought.
He immediately checked and helped me out to solve and have the refund that I hope to receive soon. I will update here about it... but henry has been very kind and helpful for the moment.
Fraud
Fraud. Cost me 88 EUR in one month. I'm not even sure when and how I subscribed to this service and yet they had my email and credit card number. Scary.
Emily personally reached out to assist.
Emily personally reached out to assist.
Thank you for initiating my refund.
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