Beautiful items we have expanded our collection after losing our fur baby who looked back exactly as the design. Very well packed shame Royal Mail left on the doorstep but thankfully neighbour rescue... See more
Company replied
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See what reviewers are saying
Great service, and great products... Had some issues with Xmas delivery and delays, that Victoria was most helpful in resolving... Would not hesitate to use again, just wish there were more products a... See more
Searched for specific item Victoria had exactly what was needed Shopped & bought there and then and at a good price Easy online experience & delivered Within 48 hours Brilliant Cheers Victoria
Everything arrived in good time and is absolutely beautiful. The handwritten note is lovely and even though a substitution was made it was perfectly judged. I just love how the likeness of the black w... See more
Company replied
Company details
Written by the company
Victoria Armstrong's ceramic range themed around man's best friend, the dog. The ceramics are made using traditional handmade methods using the best Cornish clay and fine English bone china. Her prints and stationery are crafted from high quality, responsibly sourced paper and board which is FSC approved to minimise environmental impact. Best known for her signature range of silhouetted dog breeds, Victoria‘s collection also includes the popular cartoons of Rupert Fawcett and the work of leading contemporary animal artists. This very elegant British collection is understated and eminently collectible and offers some really great gifts dog lovers.
Contact info
Parsonage Cottage, SP1 3LH, Salisbury, United Kingdom
- 07968448365
- victoria@victoriaarmstrong.co.uk
- victoriaarmstrong.co.uk
4.8
Excellent
106 reviews
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A lovely pasta bowl
A lovely pasta bowl with pugs around it. Great for my pug mad daughter. Very prompt service and the bowl was well packed.
5 July 2023
The items are gorgeous but the whole…
The items are gorgeous but the whole shipping experience was a total disaster.
I had to pay VAT, duties and admin charges because of Brexit. My fault I should have checked it out but nevertheless some guidance or warning from the company to overseas buyers at point of sale would have helped.
Also, I ordered two items together but they were sent to me separately which meant I had to pay the admin charge levied by An Post twice!
The items really are lovely and exactly what I wanted but not for the price I had to pay in the end. The overall experience is not something I'd like to repeat so unfortunately I wont be buying from this company again.
I know Brexit is the new way with items purchased from the UK and it is what it is.... but beware...... to all of you who do not shop regularly online......of all the extra hidden charges which make items much more expensive.
31 July 2023.
Note re the above and the companys response below.
Victoria was so nice reverting to me personally to try and resolve the matter. None of my issues were really the company"s fault. I was more annoyed with myself for not checking the charges and posted the review in haste.
Her products are lovely so if you are an overseas buyer, and calculate the charges in advance and are happy with the overall cost, I would certainly recommend them. 😉
9 July 2023
Reply from Victoria Armstrong Collection
Goodness, I am so sad to read this and sorry that I posted your items separately which made it worse for you. The separate parcels were sent because the items were such different sizes/shapes and I wanted to be sure that both arrived undamaged. I didn't appreciate that customs would charge you an additional admin fee per parcel. I will contact you directly to resolve.
Brilliant product and quickly…
Brilliant product and quickly despatched. This is my favourite mug and having broken my previous one I just had to replace it .
2 July 2023
Very friendly and personal service will…
Very friendly and personal service will definitely be back!
14 May 2023
Definitely recommend
Received my order in time and kept informed at all times. Items ordered are just as in the photos. 100% all areas.
8 May 2023
What I bought was a well-received gift
What I bought was a well-received gift. The fragile parcel arrived promptly and intact. What's not to like?🙂
25 April 2023
Easy to order quick delivery
Easy to order quick delivery , sorry that some items are sold out .
13 April 2023
Cannot fault the products bought
Cannot fault the products bought. Came early, well packed and made.
2 April 2023
Reply from Victoria Armstrong Collection
Very happy to hear that you liked them. Thanks so much for taking the time to review.
Reply from Victoria Armstrong Collection
Thank you! So pleased that you were happy with them.
Reply from Victoria Armstrong Collection
How kind, thank you!
Large teapot with long dog as specific gift
Searched for specific item
Victoria had exactly what was needed
Shopped & bought there and then and at a good price
Easy online experience & delivered
Within 48 hours
Brilliant
Cheers Victoria
27 December 2022
Excellent customer service and speed of…
Excellent customer service and speed of delivery.
12 December 2022
Really helpfully explained what options…
Really helpfully explained what options were available. Great communications and products arrived really quickly.
26 December 2022
Great communication from company
2 December 2022
The perfect depiction of a black working cocker spaniel
Everything arrived in good time and is absolutely beautiful. The handwritten note is lovely and even though a substitution was made it was perfectly judged. I just love how the likeness of the black working cocker has been captured..it is perfect.
24 November 2022
Reply from Victoria Armstrong Collection
Delighted to hear you were happy with your order. Thank you so much! Victoria
Happy and returning customer …
I have ordered various items from the Victoria Armstrong collection - mainly crockery and notecards and have always been very pleased with both the service, communication and products received. Crockery has been well wrapped and delivery as stated.
6 December 2022
Reply from Victoria Armstrong Collection
How lovely to hear that. Thank you so much!
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