I reached out online and as big fan of shopping online, i received impeccable service from Winnie. The responses were timely and professional and the product is of great quality and value I am happ... See more
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The products are of high quality and the team that did the assembling was professional in their work.
I received excellent customer care service by one Winnie,from your Instagram page,thanks to her for timely responses to my concerns...keep it up girl. The delivery and assembling teams lead by Rich... See more
The sofa bed seems to be a good addition to our home. It is very convenient and a space saver.
Company details
Written by the company
Victoria Homestore is a leading home and office furniture retailer in Kenya, known for offering stylish, functional, and high-quality furniture solutions that make every space feel like home. Our brand is built around the belief that a well-furnished home enhances comfort, productivity, and everyday living. With a strong physical retail presence and a growing e-commerce platform, we make it easy for customers to discover, experience, and purchase furniture with confidence. We offer a wide range of products across all major home categories, including sofas, beds, dining sets, mattresses, TV stands, storage solutions, and home décor. Each product is carefully selected to balance modern design, durability, and value for money, ensuring our customers get furniture that lasts while still looking great. Whether customers are furnishing a new home, upgrading a single room, or refreshing their entire space, Victoria Homestore provides complete home solutions under one roof. Customer experience is at the heart of everything we do. Our spacious showrooms allow customers to see, touch, and experience products before purchasing, while our knowledgeable sales teams guide them through the selection process.
Contact info
United States
- victoriahomestore.co.ke
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I reached out online and a big fan of…
I reached out online and as big fan of shopping online, i received impeccable service from Winnie. The responses were timely and professional and the product is of great quality and value
I am happy customer.
Winnie was very helpful and efficient
Winnie was very helpful and efficient, constantly doing a follow-up and answering my questions effectively. Excellent service delivery.
Perfect work of art
Perfect work of art, perfect customer care, and the best delivery experience.
Sofa bed
The sofa bed seems to be a good addition to our home. It is very convenient and a space saver.
Quality Service Quality Products
They were prompt and offered good advise and assistance. Quality service Quality products
Good customer service from Maureen…
Good customer service from Maureen Atieno. She was very helpful.
Winnie has excellent customer service…
Winnie has excellent customer service skills. Credit to the company.
I received excellent customer care…
I received excellent customer care service by one Winnie,from your Instagram page,thanks to her for timely responses to my concerns...keep it up girl.
The delivery and assembling teams lead by Richard, Joshua, kudos to you guys for excellent job,was truly impressed...Will recommend your products to my friends any day ..what u order is what you get.🙏
The products are of high quality and…
The products are of high quality and the team that did the assembling was professional in their work.
The whole ordering process and delivery…
The whole ordering process and delivery was seamless.. and the seat i got is all I needed🤗
Ask expected great customer service and…
Ask expected great customer service and honesty. Thanks Tracey Wamboi.
Absolutely loved my experience with Winnie.
Absolutely loved my experience with Winnie! I bought seats from her and the quality exceeded my expectations. They are stylish, comfortable, and exactly as described. Winnie was very professional, responsive, and reliable throughout the whole process. Special shoutout to the delivery team as well they did an amazing job, very careful, efficient, and right on time. You can tell there’s real attention to detail from start to finish. I’ll definitely be coming back. 10/10 l recommend!
Feedback
I did the order online.
The communication was absolutely amazing. I later visited the showroom.
I was handle with care and I appreciated the warm welcome from Ms. Winne. The delivery was on time. I can't wait to shop from the company again. Regards.
Hello...my name is Faith...Attend by…
Hello...my name is Faith...Attend by call by Daniel and served at the shop by Emily..iam a happy client and the two were very supportive and patience..Customer service is top notch and follow up to my satsification.Happy client ,coming again and sending refferals
Seamless from purchase to delivery
Seamless from purchase to delivery, and friendly staff. Absolutely loved it and highly recommend it.
Virtual sofa purchase experience
I did everything virtually and it was a smooth experience from start to finish. The price was a little above what I saw elsewhere, but it felt worth it for the service and quality. Winnie was amazing to work with, and the fabric color she helped me choose was perfect. It looks even better in my space. Very happy with my sofas.”
Excellent Service
Excellent Service, Friendly and helpful, however the stock is dated and high cost for the product in relation to other available options.
Their customer service is topnotch
Their customer service is topnotch. Making all necessary follow up and assistance.
I will definitely shop with you again
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