I need to return an item
I need to return an item, the company are very unhelpful. No return label available and they are evasive to my questions. This problem is on going from beginning of July.
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I need to return an item, the company are very unhelpful. No return label available and they are evasive to my questions. This problem is on going from beginning of July.
This company claim to be Manchester based, says so in their title and they also have a photo of a shop that states "Victoria Vogue Manchester". However, they are very much based in China, not Manchester, and if you wish to return any items you need to cover the cost. To China. I would not have bought from this company had I known they were not based in Manchester but due to their barefaced lie, I went ahead and ordered 2 dresses. The quality of the material is diabolical and I've no idea what body shape they've used to cut the shape of the dresses but its certainly not for any woman I know. The material is gross, the cut is worse. Absolutely horrendous. Please avoid at all costs.
The silky top was a disgrace and I would not recommend. Oh but you can return but the customer has to pay the cost really to Asia not on.
Shoes... Ill fitting and disgraceful quality, avoid at all costs!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.