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Rated 1 out of 5 stars

I got the Elite Package which promises 48h turnaround for the ads. They took 5 DAYS! then once I asked them to aprove it they didn't for the next 4 days and still haven't which means I can't submit... See more

Rated 5 out of 5 stars

Just got my 2nd creative back and it’s absolutely perfect! Definitely worth the money for sure! It’s hard to find actual good quality product and service these days but with these guys and girls at Vi... See more

Rated 5 out of 5 stars

The team at Vidx is super transparent and has provided amazing support throughout the time I have worked with them.Their unlimited packages offered incredible value and overall they’ve been a huge hel... See more

Rated 5 out of 5 stars

Great service, great support! Super transparent guys at Vidx and have massively helped me in my business with testing new products and angles quickly. The unlimited package is ridiculous value.

Company details

  1. E-commerce service

Written by the company

VidX is an ad creative platform for every e-commerce brand. Unlock a fixed-price subscription, unlimited ad requests, and the freedom to cancel anytime. Increase your revenue with our premium ad creatives and say goodbye to endless freelancer searches.


Contact info

4.0

Great

TrustScore 4 out of 5

30 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Just got my 2nd creative back and it’s…

Just got my 2nd creative back and it’s absolutely perfect! Definitely worth the money for sure! It’s hard to find actual good quality product and service these days but with these guys and girls at VidX did not disappoint , can’t wait to see my next creative!

12 May 2024
Unprompted review
Rated 5 out of 5 stars

It’s legit

It’s legit. They do a good job of getting footage together and making a video of your product. I had 3 videos created. The experience was very easy and quick.

1 May 2024
Unprompted review
Rated 1 out of 5 stars

1$ video ad is just a hook to get you

1$ video ad is just a hook to get you. They will charge you unexpectedly and not listen to your support tickets. I'm down 200$ and they didn't even deliver the creative. Use billo.app instead

17 March 2024
Unprompted review
VidX logo

Reply from VidX

Hey Smile,

Thank you for your feedback we greatly appreciate it, we have reached out to you on multiple occasions to warn you that creating multiple account to bypass charges will result in a charge to your card.

On the 4th occasion we issues the charge, then you tried to create another account to bypass again.

We are open to starting the conversation again please reach out to us via chat or to support@vidx.io

Rated 5 out of 5 stars

Definitely worth the time and money…

Definitely worth the time and money into investing into Vidx! The ads they produced for my brand were exceptional quality in showcasing the product I'm selling currently, providing hooks and CTA's in the end.

18 February 2024
Unprompted review
VidX logo

Reply from VidX

It is a pleasure to work with you Edward, thank you for your being a part of VidX!

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