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Rated 5 out of 5 stars

I have been to Vietnam now, for a few years, since I retired from the workforce. My visa applications have been very smooth, and very prompt. To put it mildly, the service has always been impeccable.... See more

Rated 5 out of 5 stars

Great job! I applied for visa online one week before my trip to Vietnam, and immediately received email from Vietnam Visa Support Team that my passport and photo weren't attached correctly. I sent the... See more

Rated 5 out of 5 stars

We realized last minute that we did not get our visa approved prior to the trip. They were very responsive in getting an approval letter to us within 24hr that would have allowed us to fly. There was... See more

Rated 5 out of 5 stars

My family and I are travelling to Vietnam at Christmas when my visas were issued I noticed a discrepancy on my sons visa. I emailed highlighting the problem, not only was my email answered within the... See more

4.6

Excellent

TrustScore 4.5 out of 5

125 reviews

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4.6

All reviews

(125)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

1hr evisa service

I had 1 day to organise a visa before flying out that day - we went with the 1hour service - communication was spot on and we had results as promised within 1 hour on monday morning - fantastic and what a relief thankyou very much Andy and Vietnam E-visa team

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Impeccable service

I have been to Vietnam now, for a few years, since I retired from the workforce. My visa applications have been very smooth, and very prompt. To put it mildly, the service has always been impeccable. Outstanding service.

26 September 2025
Unprompted review
Rated 1 out of 5 stars

I used vietnamvisa.govt.vn to apply for…

I used vietnamvisa.govt.vn to apply for a 1 day expedited visa to Vietnam. I paid $139. They sent me an email on the 8th of August apologizing that they can’t provide me with a visa and promised me a full refund in the next 5-10 working days waiting. It’s been 15 days. And I’m still waiting for my refund. I’ve tried everything, from calling them, no one answers. To texting them on WhatsApp, still no response to even writing emails. No one is responding. It’s CB really frustrating and unfortunate because I really thought it was a trusted site.

23 August 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Fast and efficient with excellent communivation through all the steps and arrival of the visa online well before the stated 5 working days.
Great Service

28 March 2025
Unprompted review
Rated 5 out of 5 stars

This company is dedicated to…

This company is dedicated to facilitating obtaining a Vietnam Visa. I was a bit confused by the government application but Vietnam Visa stayed by my side all the way to success. They are professional, efficient, kind and respond very quickly. I strongly recommend vietnamvisa.govt.vn

24 November 2024
Unprompted review
Rated 5 out of 5 stars

This is my second experience using this…

This is my second experience using this service to apply for a visa to visit Vietnam and the responsiveness and speed of the employees was wonderful! They alerted me that a required document needed to be re-uploaded and were so helpful to me!!!

7 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service, 100% legit

We totally forgot to get our visa in time to Vietnam and had less than 16 hours before our flight. This office did everything possible to get our visas sorted in time. They were hands on in customer service and even at the airport there was someone waiting for us to assist. Would 100% recommend, especially with urgent visas!

14 August 2024
Unprompted review
Rated 5 out of 5 stars

Responsive and professional

I applied for a emergency visa beliveing that i needed one for a 21 day visit to vietnam as a UK citizen. I paid $278 for 2 visas to arrive in 1 working day. After applying they got back to me in 2 hours asking for more information via email. Of course i provided them with it, but then realised that AS A UK CITIZEN TRAVELLING TO VIETNAM FOR LESS THAN 45 DAYS - YOU DO NOT NEED A VISA. I contacted vietnamvisa who issued a full refund. I spoke to a man who spoke wonderful English when calling the number they provided on the email through whatsapp. The only thing i can say is that if you really need a visa, they are on it. If you don't they are responsive. Thankyou!!

30 July 2024
Unprompted review
Rated 5 out of 5 stars

You won’t regret them!

Oh my days. Visa was a breeze with the friendliest team and their efficiency was perfect! They answered any worries I had and I had my visa completed in less than 2 weeks which is great as I left it last minute! Thank you all again so much, truly appreciate you all for removing the stress of it all! Woohoo !

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! I had my evisa in less than a week. My initial photographs were not clear enough but I sent replacements which were acceptable and my evisa was issued within a few days. Thank you for the prompt, efficient service!

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Quick action to a big problem

As I had to fly to Vietnam for family issues of my wife I booked a ticket only to realize I still need a visa. The people from Vietnamvisa straight away came into action and even tough communication was not much better had the visa 30 minutes before check in. There was only 2 hours between payment for emergency service and receiving the visa. Many thanks to the people behind this.

26 June 2024
Unprompted review
Rated 1 out of 5 stars

I have very bad experience with this…

I have very bad experience with this "company". They declared they were able to deliver in 4 hours even over the weekend. I contacted them on Friday afternoon in hoping to get the help... Nobody reacted to my application, nobody told me, it would not be possible in 4 hours during the weekend. Nobody answered the phone call. They have contacted me on Sunday with the email explaining that my visa would be released on Monday and they asked whether I would like to continue or cancel the application.

I have answered 3 times to cancel the application immediately and refund the money. Nobody answered nor to email, nor to Viber (as they declare to be present at...) No money refund...

Stay away from this site, it's a complete fraud..

8 June 2024
Unprompted review

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