Viisi Expats Reviews 

557
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for their exceptional knowledge, incredible patience, and clear communication throughout every single stage of the mortgage journey. Consumers highlight how professional advisors make complicated financial topics very easy to understand, providing guidance tailored to individual situations. People note that the friendly support team is always easily accessible, ensuring that all questions are answered promptly and efficiently. Reviewers deeply appreciate the structured approach and fast response times, which successfully help first-time buyers navigate the housing market with confidence and complete peace of mind.

What people talk about most

Staff

People report positive experiences with staff, highlighting that advisors are extremely professional,... See more

Service

Customers had positive experiences with service, consistently praising the smooth, efficient, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive communication... See more

Response time

Clients share positive opinions on response time, highlighting that support agents and advisers are... See more

User experience

Consumers find user experience to be exceptionally smooth and stress-free, noting that expert guidance makes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anne and the whole team of Viisi have been incredible in helping us finding out the best mortgage options that would be suitable for us. Being expats, the process of getting a mortgage in the Netherla... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Viisi (Jaap was our adviser), they answered ALL of our questions (that were not a few) very quickly and knowledgeable. Jaap helped us navigate all the docs that were in... See more

Rated 5 out of 5 stars

I’ve been advised by Anne, and she’s been incredibly helpful and responsive, even during the free consultation phase. We were in the middle of purchasing a house with costs at the top of our borrowi... See more

Rated 5 out of 5 stars

We had an excellent experience working with Anne van Ginkel while buying our house. As expats, the process can be confusing, but she explained everything clearly and guided us step-by-step. Anne was p... See more


Company details

  1. Mortgage broker

Written by the company

Viisi helps you find the best deal for your mortgage. Our consultants independently analyse the offerings of over 45 Dutch mortgage suppliers. The best advice by competent university schooled consultants. We make sure the evaluation by the mortgage lender is swift and smooth. And we are agile when things go different than planned.


Contact info

4.9

Excellent

TrustScore 5 out of 5

557 reviews

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4.9

All reviews

(557)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Really wonderful experience with Viisi

Really wonderful experience with Viisi! Niels & his team are top-notch: professional, punctual, and patient. They will go above and beyond for your needs. Highly recommend!

21 May 2023
Viisi Expats logo

Reply from Viisi Expats

Hi Junxi,

Thank you for the review. All the best in your new home!

Kind regards,

Niels

Rated 5 out of 5 stars

I highly recommend Niels Lengers for…

I highly recommend Niels Lengers for anyone seeking professional financial advice on mortgages. He was extremely knowledgeable and helpful in guiding me through my financial application, providing personalized recommendations that were tailored to my specific situation, always responsive and available to answer any questions I had. Overall, I had a great experience working with Niels.

5 May 2023
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Reply from Viisi Expats

Hi Alessandra,

Thank you so much for the wonderful review. All the best in your new house!

Kind regards,

Niels

Rated 5 out of 5 stars

Super helpful team

Super helpful team. Quick and practical answers for the entire house buying process. We worked with Carlo and Brent, both were great.

7 May 2023
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Reply from Viisi Expats

Hi Marika, thanks for the great review and all the best in your new home! Kind regards, Carlo & Brent

Rated 5 out of 5 stars

Highly recommended!

I recently applied for a mortgage with the help of Niels from Viisi. It was a very pleasant experience and the process went smoothly. Links with detailed information on important topics, easy and convenient document upload, and quick answers to any questions. I would definitely recommend Viisi to anyone looking for a financial advisor.

4 May 2023
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Reply from Viisi Expats

Hi Emel,

Thank you so much for the wonderful review. All the best in your new home!

Kind regards,

Niels

Rated 5 out of 5 stars

Buying a home: mission absolutely possible with Viisi!

My boyfriend and I cannot recommend Viisi highly enough!

We worked with Deni Nozic, who was fantastic and also particularly knowledgeable in guiding my boyfriend through the mortgage application process as an entrepreneur. Deni was super responsive, helpful and detailed in answering all of our questions. We particularly enjoyed how Viisi "demystified" the house buying process through a neat infographic and timeline.

As an expat, I can say with full confidence that language was never a barrier in our cooperation with Viisi and on the contrary, I got the much needed explanations I needed in this (some may say) hectic process. All in all, if you're looking for a mortgage partner in buying your home, look no further :)

P.S. We're now happy home owners!

6 May 2023
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Reply from Viisi Expats

I'm very glad you're satisfied with our services! Thanks for the pleasant cooperation and all the best in your new home! :) Kind regards, Deni

Rated 5 out of 5 stars

Recommend to work with Viisi

Quick responses always and clear process sharing how it is going on.

23 April 2023
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Reply from Viisi Expats

Hi Jason,

Thank you for the review. All the best in your new house!

Kind regards,

Niels

Rated 5 out of 5 stars

We only have positive things to say…

We only have positive things to say about Viisi. They have been with us every step of the way throughout the entire mortgage process. The system that they have in place to help us navigate the whole mortgage application process is very clear and well organized. We were able to submit all the required documents without much hassle. The team is also very responsive and super helpful, especially since we're expats and they speak very good English. They were also very patient with us and provided us with all the mortgage options clearly.

In the end, we managed to secure our mortgage from the bank in less than a couple of weeks since getting the house deal. Comes highly recommended.

3 May 2023
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Reply from Viisi Expats

Hé Hanif, Thanks so much for the kind words! Much appreciated. It was a pleasure to help you in this process. Enjoy your new home! Regards, Harry.

Rated 5 out of 5 stars

The smoothest process of taking a mortgage that you can imagine

Niels from Viisi guided us through the full process of taking our first mortgage with a lot of attention and expertise. All the time we felt that things were under control and we had nothing to worry about. Clear steps and instructions, a convenient system for uploading documents, and support for all questions - everything was perfect!

30 April 2023
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Reply from Viisi Expats

Thank you for the nice review Aleksandra! All the best in your new house.

Kind regards,

Niels

Rated 5 out of 5 stars

knowledgeable and always available

The advisors of Viisi (Laura and Jaap) are very knowledgeable and always available. They were able to provide quick and valuable advice at every step of the process. Moreover, they have an in-depth understanding of the market and the various mortgage providers. All-in-all, our mortgage application process went smoothly, we got a good deal and managed our risk.

25 April 2023
Rated 5 out of 5 stars

Reliable, Quick and Helpful

We had a great experience working with Viisi, who really helped us out with all the financial and administrative related processes when we were buying our house. We worked with Natascha and she guided us with every step along the way. She was always available for any questions we had. She also gave us solid mortgage advice and also helped us set all the required insurances! Very impressed and highly recommended!

23 April 2023
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Reply from Viisi Expats

Hi Ishan, thank a lot and good to hear! All the best in your new home! Best, Natascha

Rated 5 out of 5 stars

Clear and quick

Whole process was clean and smooth. I had no troubles understanding what we are doing and what comes next. Any question I raised was answered quickly and clearly. In some cases they even helped me figure out things out of their direct control.

20 April 2023
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Reply from Viisi Expats

Thanks for the nice review Yakov. All the best in your new house!

Kind regards,

Niels

Rated 5 out of 5 stars

Great service!

We've recently used Viisi's help to buy a flat in the Hague [hey Niels! :)] and loved pretty much everything about the process:

- Very clear introductory call, which already gave us a nice understanding on the options we'd have. Unlike advisors in one of the biggest local banks (whom I spoke to before coming to Viisi), advisors in Viisi know how to deal with cases where a big chunk of an income comes through so called provision (something many contractors are familiar with);
- We were asked to upload a list of documents to a portal and answer some questions in an online questionnaire. A few days later, Niels delivered a comprehensive 2h-long presentation (based on our documents & answers), during which we discussed everything from types of mortgages to various insurances we might want to apply to, and were able to choose a lender by the end of the meeting;
- Niels and Jeroen made sure all the communication with the lender was done in a timely manner (the lender had us submit some extra documents);

- In the end, we got our mortgage approved for the whole amount we expected.

To summarize, we'd definitely recommend Viisi to anyone buying a flat/house in the NL. You'd be surpised with the quality of service you'd get there :)

Igor & Alena

12 April 2023
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Reply from Viisi Expats

Hi Igor,

Thank you so much for this great review, much appreciated. All the best in your new house!

Kind regards,

Niels Lengers

Rated 5 out of 5 stars

Would recommend for expats

Extremely satisfied with Robert's expertise and personalised advice. Can strongly recommend Viisi for expats as well, as all their information was available in English and all the staff we talked to spoke English well.

2 April 2023
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Reply from Viisi Expats

Hi Anne, we're happy to hear you are satisfied with our services. Thanks for the pleasant cooperation. gr. Robert

Rated 5 out of 5 stars

Blazing fast and thorough mortgage application processing

We had a very positive and smooth experience using Viisi’s services. Through detailed and friendly guidance we were able to fly through the mortgage application process and meet our deadline with many weeks in advance. We strongly recommend this financial advising service for your housing needs.

23 March 2023
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Reply from Viisi Expats

Thanks so much for the kind words, it was a pleasure working with you! Wish you all the best in your new home. Myrthe

Rated 5 out of 5 stars

Viisi is the place to go!

Viisi has everything covered for your mortgage needs. Attention to detail and they go out and above to answer any questions you have regarding the house buying process. Highly recommended.

Special mention to Niels, Sonia and Margy for keeping us up to date on all proceedings and for working extremely closely with us.

5 April 2023
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Reply from Viisi Expats

Thank you for the wonderful review Prateek, much appreciated!

Kind regards,

Niels, Sonia and Margy

Rated 5 out of 5 stars

My contact person Andrew is always…freindly and helpful. He also helped me to explore various different option and provide the best proposal for me

My contact person Andrew is always friendly and super helpful. He made the whole process much more relax for me. He regularly send me reminder if certain things / documents are missing so I don't need to worry about that. Excellent experience for Viisi to arrange my mortgage.

4 April 2023
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Reply from Viisi Expats

Thank you so much for this lovely review! Kind regards, Andrew

Rated 5 out of 5 stars

Viisi has assisted me in the best way…

Viisi has assisted me in the best way possible. They never missed to make me feel supported and they always went the extra mile to help me.
I would totally recommend to reach out to them, not only the process was smooth and easy but also transparent and efficient.

16 March 2023
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Reply from Viisi Expats

Hi Giulia,
Thank you for this great review! All the best in your new home!
Kind regards,
Thomas Sies

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