Just needed a rubber eyecup for my bins, exactly the right one delivered. The people I spoke to were friendly and knowledgeable. Would totally recommend Viking optical LTD. When I need anything else... See more
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Review summary
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Reviews shaping this summary
Excellent company with expert, attentive staff (my contact is Edward) who answered my questions fully & offered sound advice. Received my cleaned & checked Leitz 10x10 BA bins today & v pleased with... See more
I decided to order my new binoculars from here again since last experience was exceptional and you've done it again Viking. My item was packaged very well and arrived next day as promised. Also than... See more
I got rid of all my Zeiss Equipment (I was a lifelong Zeiss user 40 years!), because of the companies on-going strong ties to hunting birds, big game, and of course, military use. I changed my op... See more
Company replied
Company details
- #1 of 8 best companies in Optical Wholesaler
- #6 of 14 best companies in Binoculars shop
- #3 of 8 best companies in Telescope Shop
Written by the company
Viking Optical Centres are a leading independent retailer of optical equipment for over 30 years, with shop locations in Halesworth and Edinburgh. Offering brands such as Leica, Swarovski, Nikon and Zeiss to name just a few.
Contact info
Blyth Road, IP19 8EN, Halesworth, United Kingdom
- 01986 875315
- sales@vikingoptical.co.uk
- vikingopticalcentres.co.uk
4.9
Excellent
635 reviews
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Binocular warranty repair…
My binoculars were repaired under warranty no hassle at all. I was able to take them to RSPB shop who sent them to Viking for me and I was able to elect that they be returned there for my collection once repaired.
Viking contacted me with an update once the binoculars had been examined. I was able to collect the repaired binoculars when it was convenient. Excellent service.
16 September 2024
Unprompted review
Reply from Viking Optical Centres
Thank you for leaving a review! We're pleased that you were happy with the service and quality of work. We hope you continue to enjoy using your binocular. Kind regards, the Viking team.
As you should expect
I ordered and paid for the binoculars and they arrived as described and on time. Their sales department did not respond to an email query.
14 August 2024
Excellent attention to getting it right
I needed just a replacement cap for my Kowa scope. The effort the staff put in to make sure I got the right one was exceptional. It’s a part that only costs £6 but they treated me as if I was buying the most expensive equipment in the shop. Part arrived in 2 days and is perfect.
4 September 2024
Unprompted review
Reply from Viking Optical Centres
Thank you so much your review. It's good to hear that you were pleased with the service from our repair team. Kind regards, the Viking team.
Zeiss Conquest binoculars.
Zeiss Conquest binoculars.
The first pair of these binoculars I received had a faulty eyepiece. I telephoned Viking Optical and they arranged for them to be replaced immediately. The turnaround was remarkably quick and efficient and was done so without quibble. The binoculars themselves are really very good indeed and worth the money which, by the way, was less expensive than any other retailer.
Dealing with Viking Optical was straightforward. They were polite,friendly,efficient and good value.
14 August 2024
Broken eyepiece mount
I recently managed to break off the left hand eyepiece mount on my 8 year old Viking binoculars. I thought that would be the end of them, but my nearby centre replaced all parts, including free new rubber eyecaps, for a very reasonable price. First class service, as always.
2 September 2024
Unprompted review
Reply from Viking Optical Centres
Thank you so much your review. It's good to hear that you were pleased with the service from our repair team. Kind regards, the Viking team.
Great repairs to my binoculars
Great repairs to my binoculars. They are like new! Thanks
20 August 2024
Unprompted review
Sorry for the delay in leaving this…
Sorry for the delay in leaving this review. Been away for a few months.
Repairs were carried out to my binoculars for a good price and quickly.
I can recommend Viking Optical. Thank you.
18 April 2024
Unprompted review
Reply from Viking Optical Centres
Thank you so much your review. It's good to hear that you were pleased with your repair. Kind regards, the Viking team.
I am blown away by every aspect of Viking; it's speed, comms and value for money.
I cannot believe that I got my Suunto MB-6 Global for only £75! It's £99 everywhere else! And I got free p&p for next day delivery, I kid you not! I actually thought that the description must have been wrong. I am well chuffed with this company. Thank you so very much Viking!
14 August 2024
Unprompted review
thank you and regards
22 July 2024
Item delivered in less than 24 hours.
16 July 2024
Perfect repair
My binoculars were as good as new after the repair. Communication was excellent throughout the process.
31 July 2024
Unprompted review
Reply from Viking Optical Centres
Thank you so much your review. It's good to hear that you were pleased with your repair. Kind regards, the Viking team.
Totally professional
Arrived next day following order and package was extremely well wrapped, and I knew exactly when it was due to arrive. Every aspect of ordering and packaging and delivery was totally professional.
13 June 2024
Simply outstanding service from…
Simply outstanding service from beginning to end. Major repair to my beloved Zeiss binocular - now better than new!
Thank you so much , Edward and team!
9 July 2024
Unprompted review
Reply from Viking Optical Centres
Thank you for leaving a review! We're pleased to have been able to renovate your binocular and we hope that it continues to provide enjoyment. Kind regards, the Viking team.
Helpful, professional staff
Nicola, Edward and team were excellent. They've sourced a part for my telescope when all other options had proved disappointing. Much obliged!
(Chris M. in Motherwell)
8 July 2024
Unprompted review
Reply from Viking Optical Centres
Thank you for leaving a review. We're pleased to have been able to find a replacement part! Kind regards, the Viking team.
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