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Rated 3 out of 5 stars

Processing time took long, customer service is non-existent through their email contact! Perfume quality and scent is market average for what they claim as premium car perfume. I gave them three... See more

Rated 4 out of 5 stars

I ordered two different ones and one of them they gave me was not ehar I ordered but I like them both anyway.

Rated 5 out of 5 stars

I work at Carmax currently, and I step into different smelling cars daily. I smelled one car in particular and the Vilicci fragrance fallen angel, & instantly fell in love with it. I told myself I hav... See more

Rated 2 out of 5 stars

I ordered a 2 pack of the vanilla tobacco. I only received one. I did try to contact the company but it has been over a week and I haven't heard back. The product itself is awesome, but I am hesit... See more

Company details

  1. Car accessories shop

Written by the company

Vilicci is a Canadian brand and North American leader in creating premium car fragrances that consist of real perfume ingredients.


Contact info

3.7

Average

TrustScore 3.5 out of 5

69 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Didn't receive what i ordered

I ordered a 2 pack of the vanilla tobacco. I only received one. I did try to contact the company but it has been over a week and I haven't heard back.

The product itself is awesome, but I am hesitant to reorder given this.

30 December 2025
Rated 3 out of 5 stars

Need more options

Unable to buy 2 bottles for a little discount,like before. No refills options.

Forced to buy new units.

Will be looking for other options.

23 December 2025
Rated 5 out of 5 stars

Great Scents That Last

I’ve only used 2 scents so far, but they have been subtle and not overpowering, and they LAST! I’ll be keeping Vilicci in every vehicle I own from now on!

21 December 2025
Rated 5 out of 5 stars

I didn’t receive my order

EDIT: I decided to contact them through Instagram and got an immediate reply and action there. They resolved the issue and delivered it very quickly. Obsessed with the scents.

I didn’t receive my order. And i have never received the reply on my e-mail claim.

4 October 2025
Rated 5 out of 5 stars

Great product

The site is great and easy to navigate the smells are really nice and they don't overpower the car even in hot days (unless you want it to)

31 July 2025

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