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Village Blinds and Shutters Reviews 138

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the entire process pleasant from start to finish. The service is frequently described as excellent, efficient, and straightforward, with many consumers highlighting the quick turnaround times from quotation to fitting. People are particularly impressed with the high quality of the products, noting that the blinds and shutters are well-made and look fantastic, enhancing the coziness and appearance of their homes. However, some customers experienced issues with product availability, receiving calls after measuring that their chosen fabric was unavailable. A few other people also felt that the quality of the blinds was average, with some reporting broken pull cords shortly after installation or blinds not hanging correctly.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the efficiency,... See more

Product

Consumers express high satisfaction with the product quality. Many reviewers praise the blinds and shutters... See more

Quality

People report positive experiences with quality. Customers are consistently pleased with the excellent... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the entire process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had shutters fitted to the front windows of our house. The quality is outstanding. The 2 guys that fitted the shutters were very professional. They arrived on time & were very courteous. The house... See more

Company replied

Rated 5 out of 5 stars

Ashley helped me decide between 3 choices for my end terrace bay window listening to my requests respectully with kindness and consideration. I chose beautiful dark grey linen roller black-out blinds... See more

Company replied

Rated 5 out of 5 stars

This company gave us a a very competitive quote last January 2025. A very efficient lady arrived and measured windows. And 2 weeks after acceptance technicians arrived installed. Power blinds wer... See more

Company replied

Rated 5 out of 5 stars

Great service and quality product! From the first contact with Village Blinds, to the receiving and fitting of the blinds, the experience couldn't have been more straightforward. Mark called to our... See more

Company replied


Company details

  1. #16 of 38 best companies in Window treatment store
  2. #19 of 45 best companies in Blinds shop
  3. #70 of 203 best companies in Decoration and Interior Design Store
  4. #4 of 6 best companies in Home Automation Company
  5. #94 of 245 best companies in Home improvement shop
  6. #56 of 121 best companies in Interior designer

About Village Blinds and Shutters

Written by the company

About Village Blinds and Shutters

Village Blinds and Shutters is a Northern Ireland specialist in made-to-measure blinds, plantation shutters, and motorised blinds, supplying and fitting homes across Northern Ireland from our base in Ballymena, County Antrim.

We provide a complete service from free home consultation and measuring through to professional installation, helping homeowners choose window coverings that look right, work properly, and are fitted with care.

Established in 1991, we have built our reputation on expert advice, reliable service, quality workmanship, and a clean, professional finish from first visit to final installation.

Our range includes plantation shutters, roller blinds, Venetian blinds, Roman blinds, vertical blinds, Perfect Fit blinds, pleated and cellular blinds, and smart motorised blinds, with practical solutions for everything from bay windows and bifold doors to full-house installations.

Our blinds and shutters are manufactured in our own workshop in County Antrim, giving us greater control over quality, fit, and finish and helping ensure every order is made properly for the home it’s going into.

We also work with homeowners moving into new build homes, where modern layouts, larger windows, and open-plan spaces often need well-planned blinds and shutters from the outset. Our home appointment allows us to measure accurately, recommend the most suitable options for privacy and light control, and help create a clean, consistent finish throughout the home.

As Somfy Certified Experts, we also supply and install high-quality motorised blind systems designed for modern living, smart home integration, and everyday convenience.

Homeowners across Northern Ireland choose Village Blinds and Shutters for trusted service, expertly fitted products, and made-to-measure blinds and shutters designed to last.

Popular Products at Village Blinds and Shutters

Written by the company

Made-to-Measure Plantation Shutters
Our plantation shutters are made to measure for your home and fitted professionally across Northern Ireland. Handcrafted for a clean, timeless finish, they offer excellent privacy, light control, and lasting style.
Smart Motorised Blinds in Northern Ireland
Enjoy everyday comfort and convenience with smart and motorised blinds powered by Somfy technology. Ideal for large windows, modern homes, and added child safety, they’re fitted by our expert team for a smooth, seamless finish.
Elegant Made-to-Measure Roman Blinds in Northern Ireland
Roman blinds bring softness, warmth, and a more dressed finish to your windows. Made to measure and professionally fitted, they combine elegant fabric styling with practical light control for modern everyday living.
Shaped Window Blinds
We specialise in blinds for shaped, angled, and awkward windows, with made-to-measure solutions designed to fit beautifully and work properly. A practical way to maintain privacy, light control, and a polished finish in more complex spaces.

Our 5-Year Guarantee in Northern Ireland

Quality blinds & shutters, guaranteed

Quality blinds & shutters, guaranteed

Our 5-Year Guarantee

Quality blinds and shutters, guaranteed.

At Village Blinds and Shutters, every made-to-measure blind and plantation shutter is crafted to a high standard and fitted with care. That’s why we include a 5-Year Guarantee on all internal blinds and shutters, giving you confidence in both the product and the finish.

Our guarantee includes a 2-Year Warranty covering repairs or replacement of faulty products, followed by a 3-Year Extended Care Plan for continued peace of mind.

During this time, we will repair or replace faulty products, subject to a nominal call-out fee.

It’s all part of making sure your blinds and shutters not only look right on day one, but continue to perform as they should.


Contact info

Promotion box for Village Blinds and Shutters

Made-to-Measure Blinds & Shutters

Free home appointments across NI with expert measuring & fitting.

4.8

Excellent

TrustScore 5 out of 5

138 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Ease of use

Ashley helped me decide between 3 choices for my end terrace bay window listening to my requests respectully with kindness and consideration. I chose beautiful dark grey linen roller black-out blinds for ease of use and versatility. When ready, fitting 3 roller blinds was swift. I am delighted with the product and ease of use. Highly recommended company

7 July 2025
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

Hi Lois,
Thank you for sharing such a thoughtful review. I’m so pleased Ashleigh was able to guide you through your options with kindness and care, and that you’re delighted with your dark grey linen blackout blinds.
It’s wonderful to hear the fitting was smooth and that you’re enjoying both the look and ease of use.

We really appreciate your recommendation.

Many thanks,
Andrew – Village Blinds and Shutters

Rated 5 out of 5 stars

The Guys at village blinds our amazing…

The Guys at village blinds our amazing would highly recommend them from
booking the appointment to coming out and measuring ordering straight away and paying was so easy and simple fitting was great extremely particular and clean and tidy in my home This was the second time I have got them out and I am really Happy with my Blinds 🥰

25 July 2025
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Reply from Village Blinds and Shutters

Hi Deirdre,
Thank you for your lovely feedback. It’s brilliant to hear you invited us back again, and that your new made-to-measure blinds were fitted with the care and precision you expected. Our team always aim to work cleanly and respectfully in every home. If you ever need us again, we’ll be delighted to help.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

Recommend highly

Delighted with my blinds, process was seamless start to finish, great quality blinds and a fantastic delivery experience.

26 May 2025
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Reply from Village Blinds and Shutters

Hi there,
Thank you for taking the time to leave a review. I’m delighted to hear your new made-to-measure blinds were installed smoothly and that the whole process felt seamless. If you ever need help with another room, we’re only a call away.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

All good

All good , did what it was promised , happy with outcome

17 September 2025
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Reply from Village Blinds and Shutters

Hi Brendan,
Thanks for your review. I’m really pleased your new motorised cellular blinds are working well — they’re excellent for insulation, convenience and privacy. As Somfy-certified specialists, we’re always happy to help with any questions or aftercare. Just give us a shout anytime.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

Hi Miss Mackle,
Thank you for sharing your feedback. I’m delighted you’re happy with your new day and night blinds and the tidy fitting. They’re a great choice for flexible light control throughout the day. If you ever need anything else, we’re here to help.
— Andrew, Village Blinds and Shutters

Rated 3 out of 5 stars

friendly sales person

friendly sales person. quick service. quality of blinds average .. within 2 weeks 2 pull cords had broke

1 May 2025
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Reply from Village Blinds and Shutters

Hi Ronan,
Thanks for your feedback and for mentioning the friendly service. I’m sorry to hear about the issues with the operating chains – that’s not the standard we aim to deliver. Please get in touch with our office and we’ll be happy to take a look and get this resolved for you.

Kind regards,
Andrew – Village Blinds and Shutters

Rated 5 out of 5 stars

Well made vertical blinds at a…

Well made vertical blinds at a reasonable price.
Mark who came to measure up for the blinds to be made was a really nice guy also very professional and efficient. The fitter was also very pleasant and fitted the blinds in no time.
Well done Village Blinds well recommended.

22 July 2025
Unprompted review
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Reply from Village Blinds and Shutters

Hi John,
Thank you very much for your kind words. I’m delighted your new vertical blinds were measured and installed so smoothly. Mark and our fitting team will be chuffed to hear your feedback — they really do take great care with every job. If you ever need more blinds, we’ll be happy to help.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

Staff member had excellent knowledge

Staff member had excellent knowledge, very helpful during the process.

15 September 2025
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

Hi Kate,
Thank you for your review. It’s lovely to hear you found our advice helpful when choosing your new day and night blinds. They’re an excellent option when you want both privacy and daylight control in one. If you ever need aftercare or guidance in future, we’re here to support you.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

Èasy to deal with

Èasy to deal with, excellent Customer Service and fitting carried out perfectly.

22 August 2025
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Reply from Village Blinds and Shutters

HHi Patrick,
Thank you for your review. I’m delighted to hear you found everything straightforward from start to finish and that your new made-to-measure shutters were fitted perfectly. Customer service is something we take real pride in, so your feedback means a lot. If you ever need us again, we’re only a call away.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

Good service

Good service. Each appointment was up to time & everyone very friendly & professional

20 August 2025
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Reply from Village Blinds and Shutters

Hi Elma,
Thank you for the lovely feedback. I’m really pleased to hear that every appointment ran on time and that our team looked after you so well. Your new made-to-measure blinds should serve you well for years, and if you ever need any support, we’re always here to help.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

Very nice blinds fitted well very nice…

Very nice blinds fitted well very nice people nice manner on phone helpful and understanding

13 September 2025
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

Hi Lynda,
Thank you for your kind words. I’m really pleased your new blinds were fitted neatly and that you found our team friendly and helpful throughout the process. If you need anything at all in future, just give us a shout.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

Brilliant quality and excellent service.

Brilliant quality and excellent service.

6 August 2025
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

Hi Una, we’re delighted to hear this. Knowing that both the workmanship and the service met your expectations is exactly what we aim for.
Many thanks, Andrew – Village Blinds and Shutters

Rated 1 out of 5 stars

They will continually pester you for a review months after fitting and initial review.

Blinds were ordered and well-fitted, making for a good experience. However, after the fitting and payment, we received far too many emails asking for a review, despite already submitting a positive one.
This will put me off using Village Blinds again. I'm not sure what they want from the different emails asking for a review?

13 September 2025
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Reply from Village Blinds and Shutters

James, we really appreciate your feedback. It’s great to know you were happy with your blinds and the installation, but we’re sorry our follow-up reminders felt excessive. We’ll make sure to review how we handle these so that they’re clearer and less repetitive for customers who’ve already left us a review.
Many thanks, Andrew – Village Blinds and Shutters

Rated 5 out of 5 stars

Recommendation

Highly recommend village blinds .Professional reliable service Nothing is a problem to the staff .I have been dealing with Village blinds for over 20yrs .Never had any complaints .

1 July 2025
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Reply from Village Blinds and Shutters

Hi Marie,
Thank you for your wonderful review — and for choosing us for over 20 years. Your loyalty genuinely means a great deal to the whole team. It’s a pleasure to supply your made-to-measure blinds, and we’re always here whenever you need us.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

Local company who make their own shutters

We had shutters in one room when we moved house and started looking for a company to put them in other rooms. We looked up Village blinds and discovered that they actually made the shutters in their own factory in Ballymena. We had a visit to show us samples and asked for a quote. When they came to fit the shutters it was done carefully and cleanly with no fuss. They even adjusted the other one to make it work better. I'm happy to recommend them.

12 September 2024
Unprompted review
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Reply from Village Blinds and Shutters

Hi C,
Thank you so much for your kind words. I’m delighted your new plantation shutters were fitted neatly and that our team were able to improve the existing shutter while they were there. We’re proud to manufacture shutters locally here in Ballymena, so it’s lovely to hear that stood out to you. If you ever need anything else, just get in touch.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

Love my shutters 😊getting loads of…

Love my shutters 😊getting loads of comments about them! plus a few have approached me looking village blinds details.

Thanks again from a very happy customer

24 October 2024
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

Hi Nuala,
Thank you for such a lovely review. I’m delighted you’re enjoying your new shutters, and it’s wonderful to hear they’re getting so many compliments. Thank you also for recommending us to others — word of mouth support means the world to us. If you ever need anything, we’re here to help.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

Friendliness of staff

Friendliness of staff. Expertise in picking and fitting my kitchen roller blinds.
Daughter buying a house and I have recommended village blinds to her!

5 November 2024
Unprompted review
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

Hi Dyan,
Thank you for your kind feedback. I’m delighted to hear you’re happy with your new kitchen roller blinds and that our advice helped you choose the right style. Hearing that you recommended us to your daughter really means a lot — we’re always happy to help your family whenever they’re ready.
— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

Have always used Village Blinds

Have always used Village Blinds, great selection of blinds and service is brilliant

10 September 2025
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Reply from Village Blinds and Shutters

Hi Hilary,
Thank you so much for your lovely review. We’re delighted your new made-to-measure blinds were just what you were looking for. It truly means a lot that you continue to choose Village Blinds and Shutters — long-term customer trust is something we really value. If you ever need anything at all, we’re always here to help.
— Andrew, Village Blinds and Shutters

Rated 4 out of 5 stars

Good product, bad customer services

The shutters were great, fitted well and no issues with snags.
The roller blind well made and fitted, however concave.
When you contact the owner Harold, he goes off on a rant and has no people skills in solving problems, once he's been paid. Stated he will have bad reviews removed, so I kept all his messages as evidence.

1 January 2025
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Reply from Village Blinds and Shutters

Thank you for taking the time to share your feedback. We’re really pleased to hear that you’re happy with the shutters and roller blind in terms of quality and fit.

I’m very sorry to learn that your experience with our customer service didn’t meet expectations. We take all feedback seriously, and I’ll make sure your comments are shared with our team so we can continue to improve how we support our customers, especially after installation.

We truly value your custom and your honesty, and we’ll use this as an opportunity to do better moving forward.

— Andrew, Village Blinds and Shutters

Rated 5 out of 5 stars

From beginning to end result it was

From beginning to end result it was. Seamless

10 September 2025
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

Hi Elaine,
Thank you for your lovely review. I’m delighted to hear your new made-to-measure blinds were installed smoothly and that the whole experience felt seamless from start to finish. If we can ever help with another room, just let us know — we’re always happy to assist.
— Andrew, Village Blinds and Shutters

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