Vinago Travel Reviews 29

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We have used Vik on a number of trips, and as always his planning was fantastic for our tour of Croatia. His recommendations for hotels, tours, and highlight areas to include on our trip were spot on... See more

Rated 5 out of 5 stars

From start to finish, Vinago Travel provided superb service for our recent trip to Kenya. Vik's endless patience with our (endless!) questions was reassuring. He coordinated with our safari tour opera... See more

Rated 5 out of 5 stars

Our trip details were planned seamlessly and Vik made sure every aspect of our trip was coordinated carefully. We spent two weeks in France and Switzerland with 13 people and without Vik’s assistance... See more

Rated 5 out of 5 stars

Vik's attention to detail was excellent. He gave us choices about hotels, tours, and more. The app made it possible to easily locate scheduled events, tickets, and hotels. We appreciated his sugges... See more

Company details

  1. Travel agent

Written by the company

Vinago Travel is an independent boutique travel agency offering customised holiday solutions at competitive prices with an unrivalled customer service. We are based in London and focus on holidays in Europe and African safaris. We serve clienteles from within as well as outside Europe who would like to visit.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

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Rated 5 out of 5 stars

Another fantastic trip!

We have used Vik on a number of trips, and as always his planning was fantastic for our tour of Croatia. His recommendations for hotels, tours, and highlight areas to include on our trip were spot on, and in retrospect we wouldn't have changed a thing.
Looking forward to our next adventure with Virago.

1 October 2025
Rated 5 out of 5 stars

FABULOUS FROM START TO FINISH

From start to finish, Vinago Travel provided superb service for our recent trip to Kenya. Vik's endless patience with our (endless!) questions was reassuring. He coordinated with our safari tour operator to make sure that the logistics, lodging, and activities on our trip went smoothly. He planned the trip to fit within our budget, made helpful suggestions, and relied upon his own experience on a recent African vacation to help us experience a trip that far exceeded our expectations.

10 September 2025
Rated 5 out of 5 stars

Fantastic trip to Switzerland via Vik and Vinago Travel

Vik was an absolute pleasure to work with! He really took the time to understand our travel preferences and put together arrangements that were both convenient and comfortable. His thoughtful recommendations for additional activities enriched our experience and made our trip even more memorable. We’re so grateful for his attention to detail and personal touch!

21 July 2025
Rated 5 out of 5 stars

Perfect two weeks in Switzerland and Paris

Our trip details were planned seamlessly and Vik made sure every aspect of our trip was coordinated carefully. We spent two weeks in France and Switzerland with 13 people and without Vik’s assistance we would have had so much more stress planning.

21 July 2025
Rated 5 out of 5 stars

Attention to detail!

Vik's attention to detail was excellent. He gave us choices about hotels, tours, and more. The app made it possible to easily locate scheduled events, tickets, and hotels. We appreciated his suggestions about Chester and Wales, and loved that he was able to arrange tours and train tickets for us.

29 May 2025
Rated 5 out of 5 stars

Vik was very responsive

Vik was very responsive. He recommended several hotels in Stockholm which he thought would be convenient for us, near the train station. The hotel we chose from his list was nice and well located near all public transportation. Vik also obtained train tickets for us to use on route to Copenhagen. The train ride ended up plagued by unpredictable delays. After the fact, Vik went to bat for us with the Swedish train authorities and obtained a full refund for us. We will definitely use Vik’s travel services again in the future!

7 October 2024
Rated 5 out of 5 stars

Wonderful Tour of England

Wonderful Tour of England. Vik at Vinago travel worked with me for months to coordinate our 18 days in England. We stayed in six different cities, with events/tours in each one. Vik was able to find us excellent lodging options even with my preference for smaller inns on this trip. He worked through logistics, transportation, event tickets and tours for the entirety of our time in England. He even made a personal visit to our hotel in London and sent more recommendations to us as we were traveling. He was supportive, patient and gave us excellent advice. Having a TA on the ground in the country you'll be visiting was definitely a good decision. Thank you Vik!!

8 September 2024
Unprompted review
Rated 5 out of 5 stars

Trip to Skye, Mull, Iona, Staffa, and Lunga islands planned by Vicky from Vinago Travel

Vicky at Vinago Travel prepared a wonderful itinerary for my family's trip to the Isles of Mull, Iona, Lunga, Staffa and Skye. He shared with us information about the puffin birds at Lunga and the Fingal's cave at Staffa and even shared the link to book the tours. Furthermore, he briefed us on how to overcome the transport challenges on the Isle of Mull, which we weren't aware of. There are just a few taxis and bus is the only mode of transport. Thanks to Vicky's detailed itinerary for the Isle of Iona, we were able to visit the Iona Abbey and Church, which was a powerful experience for us as a family.

He also advised us on the most economical modes of transport that we could use to travel from Inverness to the western Isles and then to London. This was very helpful information.

Vicky also planned an excellent trip to the Isle of Skye for my family. The itinerary took into account our expectations and the driver Billie was very kind and helpful. The vehicle was comfortable.

15 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service, Smooth holiday experience

I reached out to Vinago Travel via their website to plan a trip to Ireland for 3 days. Mr. Vicky from Vinago Travel was very prompt in responding to us. He assisted us in planning the whole trip by giving his valuable inputs about our sightseeing places and provided us with a personalized itinerary. The package including accomodation and day tours was quoted at a reasonable price. The updates of our day tours were communicated to us promptly through mail. Would highly recommend to avail their services for a smooth holiday experience.

13 April 2024
Rated 5 out of 5 stars

Amazing Trip to Europe

Vik was extremely helpful from months before we left until even a week after we returned home. He kept me organized and offered fabulous suggestions. This is the first trip to Europe I've had with zero travel issues or complaints! I would 100% recommend Vik to anyone traveling to Europe - he made the trip much better for me and my husband!

8 October 2023
Rated 5 out of 5 stars

This is the second trip we have booked…

This is the second trip we have booked through Vinago Travel, and again, they did not disappoint! Vik is the most thorough, detail-oriented agent I have ever worked with. He thinks way beyond the average agent and makes the trip a seamless experience. Its great that he has traveled so much himself and can bring real-life experience to his recommendations. The app he uses to organize all of your trip information is awesome and he is always available if anything comes up during the trip that needs to be addressed. You will not go wrong using Vinago!

20 September 2023
Rated 5 out of 5 stars

VIK WAS FANTASTIC!

Vik was a great help in planning our European trip. Even though I worked in the past as a travel agent myself, I was unfamiliar with the European market and options. Vik presented the best options for travel including planes, trains, buses, taxis and personal drivers. He responded quickly and thoroughly to all my needs and inquiries. His advice was so helpful in planning a smooth and beautiful trip for us and our extended family. I couldn't recommend him any more!

14 August 2022
Rated 5 out of 5 stars

Very helpful when having questions…

Very helpful when having questions about a big trip to Europe. Quick responses, knowledgeable information. Did not end up booking b/c plans changed, but Vik was phenomenal during the planning process of our potential trip.

7 December 2022
Rated 5 out of 5 stars

Great experience

Vik helped create a wonderful itinerary for us. He provided options based on information and preferences we gave him, and then we got to choose our favorites. He was prompt with his responses, anticipated our needs, and was incredibly helpful with any questions or needed guidance. I would recommend Vinago Travel.

9 September 2022
Rated 5 out of 5 stars

Vik was instrumental in helping us book…

Vik was instrumental in helping us book our trip. He helped us find apartments in perfect locations. He helped us book trains, drivers, & day trips to be sure we saw everything we wanted to see. He thought of everything! We will be recommending Vinago Travel to all our friends & family.

5 September 2022
Rated 5 out of 5 stars

Incredibly Helpful!

Vik was incredibly helpful planning our 5 week trip across Europe. He was so quick too answer all our questions and book wonderful accommodations and activities. I would highly recommend working with Vinago travel.

1 August 2022
Rated 5 out of 5 stars

Great Experience

Vik arranged travel for my family to tour multiple locations in England and Italy over three weeks and many different settings. Highlights were the gardens and castles around Cornwall England and the rural countryside around Cortona Italy. I was a very late addition to the group and so there was a miscommunication about lodging at one place, but that was the only snag and it was straightened out soon. Everything else went great, Vik had wonderful suggestions and insight on where to go and what to see over both countries. We were very happy with his services and wholeheartedly recommend him.

15 July 2022

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