Vine apparel was easy to shop with, fast delivery. Purchased the 'comfiest PJs Long - pink hearts'. Beautiful fabric, super soft. Great fit in pants, top large in comparison, but sleeves quite tight... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
37 / 1-5 Thew Parade, 2099, Cromer, Australia
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My boy style jeans are very comfy and I’m happy with the purchase, however, I bought the 14 and even though they’re comfy and I’ve pulled the side tabs the whole way, I should’ve got the 12 as they’re a but baggy. Delivery was great, they arrived in just a few days.

Reply from Vine Apparel
Great customer service. Very speedy despatch and receipt of goods.
Have and will shop with this company ongoing.

Reply from Vine Apparel
Great clothing, great quality and service at a great price. Vine Apparel is my go to for work and play and has been for almost 2 years. If there is an issue it is sorted out promptly.

Reply from Vine Apparel
Love the clothes great quality and price delivery times also good 👍

Reply from Vine Apparel
I love vine apparel clothing true to size quality clothes that arrive on time I have dresses jeans tops jumpers and I love it all

Reply from Vine Apparel
Fast efficient service, beautiful clothes. Sizing and descriptions are accurate, very happy customer

Reply from Vine Apparel
I have a whole wardrobe full of vine clothing and I love love love them

Reply from Vine Apparel

Reply from Vine Apparel
Great quality and comfortable clothes that are affordable! I have been extremely happy with everything I have purchased!

Reply from Vine Apparel
Arrived quickly & was true to size, description & photo. Love the style & cut.

Reply from Vine Apparel
Quality clothes, prompt delivery and excellent customer service

Reply from Vine Apparel
My Alexa trousers were perfect until I washed them.
Hand wash gentle cold machine was and they came out completely stretched and out of shape. customer care said to expect a size bigger after washing but this was ridiculous. refused to take them back or exchange. and definitely no refunds. not good enough is it

Reply from Vine Apparel
My purchase came very quickly, it was Express Post but with deliveries the way they are at the moment I was really surprised.
The top (Tigerlily - White Chains) is fabulous. The material sits beautifully and the garment is to size.
Thank you.

Reply from Vine Apparel
Service is good. Item sent quite quickly. Unfortunately Vine does seem to consider a size 14 to be the top end (I am size 14 with a bust)! The free size item I wore is lovely, but nowhere near as flowing as the photos so doesn’t sit as nicely. Perhaps 1 size items could be photographed not just on size 8/10 models but 12/14 as well. So many other retailers do this now & it makes me far more inclined to purchase.

Reply from Vine Apparel

Reply from Vine Apparel
Every time I have ordered from Vine A I have always been happy.
I had an exchange once and they were very helpful and understanding.
Customer service is exceptional.

Reply from Vine Apparel
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.