Beware -- don't order from Vineyard Vines. Looks like company is going out of business. Orders have not been filled in weeks-- no one responds at Customer Service anymore. They have let their Live Cha... See more
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See what reviewers are saying
I ordered a shirt as a Christmas gift. Paid extra for shipping so it would arrive on time. The shipper couldn't deliver my package for some unknown reason and it's being sent back. I have been charge... See more
I recently visited the Nashville store to make some online returns from Christmas. As always they were so very helpful and friendly. The delightful employees on this day were Jill & Josh. I often pla... See more
This Racist Store and the Clerk's should all be fired ASAP. Fire Caleb the black guy working there, - This man Harassed me outside the store Calling me Derogatory inappropriate language, Cale... See more
Company details
Information provided by various external sources
Shop Vineyard Vines! Preppy men’s clothing, women’s clothing, signature men’s silk ties, kids clothes. Designer sport shirts, women and men’s polos and knits.
Contact info
Harbor Drive 181, 06902, Stamford, United States
- vineyardvines.com
Don't buy from them with a credit card
I bought an item online with my credit card and I had the wrong billing address entered. They declined the purchase so I corrected the problem and the charge went through. When I check my credit card bill, they had charged me twice for the same item. They are able to decline my purchase even though the card info is wrong then charge me again after I fixed the card info! This is horrible business practice. When I called and asked why, they had no explanation except to tell me I had to wait for my credit card company to reverse the charges. Never again will I buy from them with a credit card.
1 December 2017
Unprompted review
Horrible customer service
Horrible! They advertise that if you sign up with your email, they will email you a 10% coupon. Well, it never came. When I emailed them, I got a response telling me to call them for it. I was on hold 15 mins waiting to place an order (pretty bad when you're paying $60 per shirt!). I finally hung-up & emailed them back. This time, I got a smartass response saying that they could not email me the code, because "each of their codes are unique" Seriously? Unique? I was instructed to place my order on-line and then they would "refund" me my 10%. That's right, refund me. Have you ever heard of such a thing? I told my son he will just have to wear American Eagle & Hollister, because I will never give this company my money. Their loss!
11 August 2017
Unprompted review
Order never shipped; zero communication
Placed on order on the website over three weeks ago, and the order was never shipped. Since then I have tried contacting the company twice, and the haven't even bothered to reply to my emails. Horrible customer service.
5 April 2017
Unprompted review
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