Great experience with Scott Carter who was very knowledgeable about the models currently on the market. We’re looking for a hybrid SUV and Scott helped us narrow the field to a short list of models.... See more
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See what reviewers are saying
There’s no doubt that VINN is friendly and knowledgeable, but my experience wasn’t great as when I went to attend both my appointments at different lots, neither lot had record of me. What I do apprec... See more
1 star for referring me to Vancouver Auto Liquidators. The salesperson, Paul, confirmed 3 times the payments were monthly. Twice over the phone and once in person before I signed. Paul stated he has b... See more
Scott Carter was very helpful and through in walking me through different vehicle features and lease vs finance costs. He even provided helpful insight on budgeting for car expenses, credit scores and... See more
Company details
Written by the company
VINN is an automotive e-commerce website. We have hundreds of thousands of cars on our marketplace, making us one of the biggest automotive marketplaces in North America. We combined this with our vehicle expert to scour your immediate area for the perfect car and the best deal. It really is car shopping made simple.
Contact info
844 Courtney St., V8W1C4, Victoria, Canada
- (778) 644-5751
- info@vinnauto.com
- vinnauto.com
Scott was so helpful and he follows my…
Scott was so helpful and he follows my needs.
Scott Carter
Scott call me many times as he really wanted to help me.
We exchange a few text message and event work for Me on a Saturday night.
Im Looking forward to see how everything goes for me this week
Thanks Scott.
He’s helped me out a lot
He’s helped me out a lot ! Very nice person and actually went into detail
Was very helpful
Very helpful found exactly what I asked…
Very helpful found exactly what I asked for and very nice to talk to
Knowledgeable, Good Customer service, Quick
After filling my choice, they call me and suggest me what can be better option for me. I talked to Scott Carter. He helped me to find car
I’m not good at English but he answer…
I’m not good at English but he answer very friendly to me.
Communication breakdown
There’s no doubt that VINN is friendly and knowledgeable, but my experience wasn’t great as when I went to attend both my appointments at different lots, neither lot had record of me. What I do appreciate is VINN following up with the lots to discover the issue. If they can fix whatever communication break down happened then this service would be outstanding
They were quick and easy to talk to…
They were quick and easy to talk to found what I was looking for right away and wasted no time in booking me a meeting with the dealership.
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