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Rated 1 out of 5 stars

I bought a north face jacket whilst in France 6 weeks ago . Had no choice but to address it home to UK . As soon as returned - I tried it on . Way too big - was a tiny XL . I immediately and politely... See more

Company replied

Rated 5 out of 5 stars

Absolutely obsessed with my new afghan jacket 😍 wanted one for so long and this one was so affordable and just so beautiful! You’d think it’s new you would never know it’s second hand! Customer servi... See more

Company replied

Rated 5 out of 5 stars

Got my carhartt jacket I've always wanted. Buying overseas has never worked out for me when it comes to carhartt, ive always gotten a refund or gone months of no contact then getting a refund. Vintage... See more

Rated 5 out of 5 stars

Super speedy delivery Ordered 2 pairs of shorts. They arrived within 2 days! In great condition. Only kept one as the other was too big. Easy free returns . Really impressed would definitely recommen... See more

Company details

  1. Vintage Clothing Shop

Written by the company

Shop sustainable, hand picked vintage clothing and accessories, from designer brands such as Nike, Adidas, Tommy Hilfiger, Carhartt and Ralph Lauren. Online Store and pop up Thrift Events


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

86 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Return refused . NOT IMPRESSED

I bought a north face jacket whilst in France 6 weeks ago . Had no choice but to address it home to UK . As soon as returned - I tried it on . Way too big - was a tiny XL . I immediately and politely asked for a return-credit note . Was refused outright . So poor in today’s world . Several competitors from whom I bought gave me a refund . NOT IMPRESSED wont use again

12 June 2025
Unprompted review
Vintage Folk logo

Reply from Vintage Folk

Hi Nigel,

Thank you for your feedback, sorry to hear you are unhappy and unable to receive your parcel due to being abroad.

Our 14-day returns policy from delivery date is clearly outlined on our website and applies to all customers consistently. As you mentioned, you were abroad for 6 weeks after delivery, which unfortunately falls outside our returns window.

We maintain this policy to ensure fair and consistent treatment for all customers. Thank you for your understanding.

Rated 5 out of 5 stars

Absolutely obsessed with my new afghan…

Absolutely obsessed with my new afghan jacket 😍 wanted one for so long and this one was so affordable and just so beautiful! You’d think it’s new you would never know it’s second hand! Customer service was incredibly quick and helpful! Absolutely recommend them

16 October 2024
Unprompted review
Vintage Folk logo

Reply from Vintage Folk

Thank you so much for your review, we're thrilled you're loving your new afghan jacket.

Rated 5 out of 5 stars

Lovely item

Lovely item, came fast and as described - looking forward to future purchases/discount codes as soon as possible!

27 December 2023
Vintage Folk logo

Reply from Vintage Folk

So happy to hear you're happy with your purchase. Looking forward to you shopping with us again soon!

Rated 5 out of 5 stars

Top notch

Top notch , I had been on a 4 month search for a very specific leather jacket , I wanted the exact jacket my dad had in the 70’s and using the rotting remains of his old one I finally found it , not only did they have the right one I got a discount for first time customer and the price was very agreeable even without so that was a bonus , it arrived fast and in fully recyclable packaging (always a bonus) couldn’t be happier 10/10

15 January 2024
Unprompted review
Vintage Folk logo

Reply from Vintage Folk

Hi there!

Thankyou so much for your review- we loved this sentimental story. please send us an email to hello@vintage-folk.com with your order number to claim your discount code

Rated 4 out of 5 stars

Great experience

The product was amazing, just as I had seen on the pictures, however it was just a little bit big for me, but I could still make it work. The only thing I do wish was shown was the velcros, which were very old, but apart from that everything was perfect.

28 December 2023
Vintage Folk logo

Reply from Vintage Folk

Hi Noor, thanks for your review! send us an email at hello@vintage-folk.com so we can send over your discount code :)

Rated 5 out of 5 stars

5 Star Experience - Cheaper than eBay.

I wanted a grey Patagonia fleece and followed a few on eBay but missed out when bidding against others. I then just Googled what I was looking for and came across one on Vintage Folk which was cheaper and in better condition than the ones I'd missed out on. So I decided to give them a go and am glad I did.
The transaction was quick and easy even for a first-time buyer. The fleece arrived quickly and is in perfect condition. I could also track when it was expected to arrive to make sure I didn't miss delivery.
So - 5 STARS from me.

3 January 2024
Unprompted review
Rated 5 out of 5 stars

Great Vendor!!!

recently purchased a hat that was in EXCELLENT condition and delivered astonishingly quickly considering it came from UK to my home in NJ. I’m very please with the product and the service

5 January 2024
Unprompted review
Vintage Folk logo

Reply from Vintage Folk

Hi David, thanks for your review! if you could send us an email to hello@vintage-folk.com we can send you a discount code :)

Rated 5 out of 5 stars

AMAZING

Got my carhartt jacket I've always wanted. Buying overseas has never worked out for me when it comes to carhartt, ive always gotten a refund or gone months of no contact then getting a refund. Vintage Folk was great with communication, helping me get photos and new exactly how to help, and shipped internationally to me within a couple weeks, which is something that very rarely happens. Just want to say they are a great and reliable company, thank you! :))

6 December 2023
Unprompted review
Rated 5 out of 5 stars

The best!

Sent super quickly and the suede trench coat I bought is even better than expected! Packaged really well and the prices are really good. I have been searching for a trench like this and the prices people have put on similar items are stupid. It’s nice to know there is a company selling second hand items that are in good condition and the price point is affordable and not at Depop reseller prices. I will definitely be buying more and have more items I’m looking at buying already. Cannot recommend enough!

10 November 2023
Unprompted review

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