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Vintage Acquisitions Reviews 505

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, friendly demeanor, and helpfulness, making the entire process straightforward and comfortable. Many people highlight the exceptional service, noting its professionalism, efficiency, and the personalized support received from account managers. Consumers also appreciate the quality of the product and the smooth, transparent user experience, which instills confidence in their investment decisions. Reviewers frequently mention the absence of sales pressure and the valuable advice provided, ensuring they feel well-informed and supported in building their portfolios. The company's commitment to client relationships and clear communication are also often cited as key strengths.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, knowledge, and... See more

Service

People report positive experiences with service, consistently describing it as excellent, professional, and... See more

Product

Reviewers highlight positive aspects of the product, particularly the superb whisky offerings and the great... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight great... See more

User experience

Reviewers mention positive feedback about the user experience. Customers consistently describe the process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Would definitely recommend whisky as a long term investment. The whole process is very simple and Robert Long at Vintage Acquisitions certainly knows his stuff. No hard sell just genuinely good inform... See more

Rated 5 out of 5 stars

The efficiency of your Representative made my dealings with your company most satisfactory. She knew her product and sold it well. My phone calls were anwered promptly and I had my queries answered... See more

Rated 5 out of 5 stars

Together with my accountmanager we’ve put a long term strategy for my portfolio development in place. Recently there were some opportunities that fitted really well with that. My Account manager got i... See more

Rated 5 out of 5 stars

I have been looked after by Ryan and now Alex at Vintage Acquisitions, both very knowledgable and friendly. Gave lots of information and advice. Alex took over my account recently and had an introduct... See more


Company details

  1. #8 of 77 best companies in Investment service
  2. #8 of 34 best companies in Alcoholic Beverage Wholesaler
  3. #22 of 107 best companies in Alternative Financial Services
  4. #2 of 16 best companies in Asset manager services
  5. #7 of 24 best companies in Distillery
  6. #4 of 25 best companies in Investment company

About Vintage Acquisitions

Written by the company

We are committed to bringing the most sought after, premium-grade, cask whisky to our discerning clients. With over a decade of industry experience we ensure our clients are only exposed to world famous Scottish distilleries that have a proven track record of excellence.

Our clients typically purchase a ‘young’ cask sourced from a renouned distillery, then simply wait for the cask to age and mature gracefully. The longer the wait the greater the increase in quality and desirability of the cask.

WHISKY CASK INVESTMENT GUIDE

  • ✓ Access to award winning distilleries
  • ✓ Fully licensed by HMRC
  • ✓ Simplified process. We handle everything on your behalf
  • ✓ Stockists of a wide range of casks to suit all budgets
  • ✓ All purchased casks are stored, inspected and insured under-bond on your behalf
  • ✓ Choice of 6 exit flexible strategies
  • ✓ Capital Gains Tax free*
  • ✓ Can be classed as a ‘gift’ and therefore used as part of an estate planning strategy*
Vintage Whisky Group Brochure Preview

Contact info

4.9

Excellent

TrustScore 5 out of 5

505 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

excellent service and good advice

This is the third time we have acquired a cask. Each time I have had excellent advice and support from my accounts manager. I am looking forward to visiting the new bond as soon as we are able!!

1 October 2025
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Reply from Vintage Acquisitions

Thank you for your review Sheila! We are very pleased that your account manager has provided excellent advice and support. We look forward to welcoming you to Campbeltown Bond very soon.

Rated 5 out of 5 stars

Great Guidance

Just purchased another barrel of whiskey with guidance from Ryan to widen/improve my portfolio of barrels.

30 September 2025
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Reply from Vintage Acquisitions

Thank you for your review Lisa. We are pleased that Ryan has been able to guide you through improving your portfolio.

Rated 5 out of 5 stars

Another great purchase from Vintage…

Another great purchase from Vintage Acquisitions and a peated cask from Harris. Great support from Daniel and his knowledge of whisky and investment.

26 September 2025
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Reply from Vintage Acquisitions

Thank you for your review Patrick. We are glad that Daniel has been able to offer his support and knowledge through your purchase.

Rated 5 out of 5 stars

Really helpful and friendly

Really helpful and friendly. Great advice and good deals.

24 September 2025
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Reply from Vintage Acquisitions

Thank you for your review! It is great to hear that we have provided you with a helpful and friendly service.

Rated 5 out of 5 stars

Straightforward advice

Straightforward advice. Responded very comprehensively to questions.

17 September 2025
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Reply from Vintage Acquisitions

Thank you for your review Duncan. We are pleased that we were able to answer any questions you had.

Rated 5 out of 5 stars

A high standard of service. Thank you.

Having purchased two further casks, the advice and support from Matthew Soper was of a high standard as usual.
Matthew kept us well informed of developments and opportunities.
We can’t fault the service provided and are very appreciative.

29 August 2025
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Reply from Vintage Acquisitions

Thank you Brian for your feedback. We are happy to hear that Matthew has been able to continue to advise and support you.

Rated 5 out of 5 stars

Campbeltown Bond

As an existing investor, I paid a visit to the Campbeltown Bond last week. It s a huge undertaking that will have an impact on Campbeltown, boosting the local economy,
Fergus the MD, picked us up in Campbeltown and took us to Machrihanish, where he and James, the manager, gave us a guided tour. Significant work to meet fire regulations has recently been completed, and the erection of racking is about to get under way. The warehouse was previously a huge US Airforce hangar, and the scale of the operation has to be seen to be believed.
Casks are already starting to arrive, so if you have any, they will end up in the state-of-the-art racking in the coming months. All very impressive!
Alan Scapens

22 August 2025
Unprompted review
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Reply from Vintage Acquisitions

Thank you for your review Alan! We are very pleased to hear that you learned so much on your trip to our new bonded facility, Campbeltown Bond. We are excited for what is to come in the next few months, as the next steps are carried out.

Rated 5 out of 5 stars

Very quick and easy process

Very quick and easy process, Matthew was great offered great advice and helped me through the process

19 August 2025
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Reply from Vintage Acquisitions

Thank you for your review Richard. We are pleased that Matthew has been able to advise and help you through the process.

Rated 5 out of 5 stars

Easy experience

Easy experience. Great membership portal.
Great to kbow that the whisky is secure in the Campbelltown warehouse

8 August 2025
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Reply from Vintage Acquisitions

Thank you Alan for your review. It is great to hear that we have provided an easy experience for you.

Rated 5 out of 5 stars

Ryan is very knowledgeable through the…

Ryan is very knowledgeable through the process I did not feel pressured at all. He help me make the right decision on my investment.

30 July 2025
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Reply from Vintage Acquisitions

Thank you Paul for your review. It is great to hear that Ryan has been able to share his knowledge without any pressure.

Rated 5 out of 5 stars

Review of Vintage Acquisitions

Always a good experience.Very helpful and matter expedited very successfully.
Purchase concluded within a week

23 July 2025
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Reply from Vintage Acquisitions

Thank you for your review Christopher. We are pleased to hear that we have been able to assist you through the cask buying process.

Rated 5 out of 5 stars

Great Investment & Great Advice

Another great piece of advice from Lauren and a new investment made simple. Fabulous professional service as always from the wider team at Vintage Acquisitions.

25 July 2025
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Reply from Vintage Acquisitions

Thank you Helen for your review. It is great to hear that Lauren has been able to advise you professionally.

Rated 5 out of 5 stars

I think what I liked most was the no pressure approach

I think what I liked most was the friendly and no pressure approach. I am a real novice about whisky and Lauren shared some of expertise and knowledge which was fab

9 July 2025
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Reply from Vintage Acquisitions

Thank you for your review Joanne. We are very pleased to hear that Lauren has been able to share her knowledge with you without any pressure.

Rated 1 out of 5 stars

Caveat emptor and know your exit strategy

As someone heavily invested in casks, my main contacts Robert Long and Adam Hawkins welcomed me as “just the customer they’d like to have”. Cue a lengthy period of courting including lunches, drinks, even a trip to Murrayfield. The team here really does "invest in relationships". I was hoping that they would be able to help to find buyers for some of my existing casks, and various overtures were made to that effect but nothing tangible in the end. We evan began a discussion regarding the possibility of an own bottling. I ended up buying two casks of Dalmore 2015 through them, at a combined value of £46k (equivalent to £214/RLA). Alarm bells started ringing when I was offered another parcel of Dalmore 2015 for £150/RLA - and even more so when another third party advised "nothing is worth more than £4 / RLA / year", placing a combined value of £7.7k on the two casks. Note that this a "wholesale value" - in most industries you would obviously expect a wholesale-retail mark up but 6x seems excessive. With the recent noise around fraudulent activity in the industry reaching fever pitch I approached Robert for an exit. To their credit they did find a buyer, however, this was subject to a 20% "early redemption" fee that was not previously advised to me. Now, this is noted in small print on the website but at no point in the purchase process was it pointed out. They did reduce this to 15% as a token of goodwill - still a very expensive rugby ticket and lesson. The team at VA are adamant they are doing the right thing, building a fully integrated operation including storage and exit strategy through bottling. I obviously didn't fully test that - getting 85% back was more important to me than 0% - and I remain dubious about bubble market cask valuations premised on theoretical unicorn bottles. Vintage Acquisitions maintain that they are building a independent bottling brand and customer base willing to pay a premium for single casks and thereby building a distribution platform for the liquid in casks at their in house valuations. This certainly makes them a much more credible player than others in the industry. However, at the end of the day the numbers speak for themselves: £7k out of pocket and not a single one of my casks sold.

30 June 2025
Unprompted review
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Reply from Vintage Acquisitions

Richard, Whilst I’m pleased you have amended your original libellous review, unfortunately, I still feel you are trying to unjustifiably, discredit my company and therefore, I feel obliged to reply. When you say “just the customer they’d like to have” yes, at the time, you were correct. You freely explained to us that you had already purchased a number of casks through another company, so ultimately, we felt you fully understood the market and were well-versed in how it works, making you “just the customer we like to have”. The casks you had previously purchased through another company, which we were under no obligation to help you with, we did try to organise an amicable exit, but after wasting a lot of time and effort in creating a bottling brand for you, it was quite apparent that you had a completely unrealistic view of what was achievable for the budget you had in mind. Although we work in an unregulated market, we still have a duty of care to make sure every client we speak to is sound of mind and has the intelligence to understand the market they are entering, without us having to patronisingly explain every term and condition to them (there is a link to our terms and conditions on every invoice). If we judge either of these to be in doubt, we don’t allow the individual to enter the market. Once qualified, we couldn’t be clearer explaining that the whisky cask market is a long-term venture (5-10 years as a minimum) verbally, on our website, in all our literature, advertisements, frequently asked questions, etc… The fact that you wished to sell your two casks just 14 months after your initial purchase, is your own choice and unlike the other company you purchased casks through, we facilitated the trade for you, even reducing our early redemption fee. We are a business and reluctantly, we have to have certain T&Cs to protect ourselves from from clients like yourself, who wish to exit the market after a ridiculously short period of time, leaving us financially responsible for the transportation, storage, insurance, salaries, rent, rates and general business costs, just to name a few. I would also be fascinated to see your source’s cask list at "£4 / RLA / Year" for any casks of Scotch single malt, let alone casks of Dalmore, Macallan, Bowmore, Laphroaig, etc… please feel free to share with us all. My personal opinion, is that you have been treated badly by the previous company you purchased casks through and now you are venting your frustration at us, who have not only tried to help you, but have exited you from your holding and reduced our fees to do so. We have four successful whisky companies that have taken many years of hard work, persistence and resilience to successfully establish, so I take unjust criticism, very seriously. May I suggest, you take the time to read the terms and conditions before you enter into another purchase/sale agreement and save your keyboard some wear and tear, trying to pass the buck on your own incompetence. Regards, Sam Brooks.

Rated 5 out of 5 stars

I had an absolutely outstanding…

I had an absolutely outstanding experience with Vintage Acquisitions from start to finish. Daniel guided us through the entire cask investment process with professionalism and genuine care. He took the time to explain everything in detail, which really gave us confidence not only in the investment itself but also in the company. It’s clear that they truly value their clients and are committed to providing an excellent level of service. Highly recommended for anyone considering cask investment!

1 May 2025
Unprompted review
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Reply from Vintage Acquisitions

Thank you Radka for your review and recommendation! It is great to hear that Daniel has been able to guide you through the cask buying process with care and professionalism.

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