Vintagecarpets.com Reviews 425

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Thank you for the beautiful vintage carpet in pink! It looks so great in our living room!!! The owner of the shop was very reliable ! We‘re really happy🎉 Andrea from Upper Austria

Company replied

Rated 5 out of 5 stars

These carpets are stunningly beautiful and second to none. This is our 5th carpet from vintagecarpets.com and they never failed to meet our expectations. Amir and his team are very helpful and super r... See more

Company replied

Rated 5 out of 5 stars

My experience with vintage carpet was fantastic, I was very pleased with my purchase, the carpet was more beautiful than expected. Very fine quality and great class of carpet. My heart was f... See more

Company replied

Rated 5 out of 5 stars

We just got our second carpet from vc and again everything was outstanding. Amir answers any question via whatsapp always very friendly and highly professional. Thereby, we were able to clearify last... See more

Company details

  1. Carpet Retail Shop
  2. Carpet Manufacturer
  3. Carpet wholesaler
  4. Home Furniture Shop
  5. Oriental Rug Shop
  6. Rug Shop

Written by the company

Vintagecarpets.com is the original producers of Vintage carpets. Today vintagecarpets.com has over 30,000 customers all over the world. We are the No1 choice for interior designers. Each carpet in our collection is one of a kind and produced by ourselves.

Written by the company

Our Promise
To be totally committed to our customers with friendly professional service. To only sell premium quality Vintage carpets, with best price guarantee.

Contact info

5.0

Excellent

TrustScore 5 out of 5

425 reviews

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Rated 5 out of 5 stars

Great service, beautiful carpet

I am so so pleased with my new carpet (I've even sent Amir and Margarita a few picture to show them how good it looks in my kitchen!). The color is fantastic, exactly like the picture, and it was delivered in pristine condition. Very, very happy.

26 August 2015
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I had a wonderful experience with Vintagecarpets.com. I am always a little nervous buying anything online, but dealing with Amir and Vintage carpets was a pleasure. My carpets were everything and more that I could have hoped for, I absolutely LOVE them. The pictures and videos were very accurate with regards to colors. Delivery was prompt as promised but South African Import Laws do require a permit for "second hand" goods and with these been vintage there was a slight delay this side. But other than I would highly recommend Vintagecarpets.com for a professional, efficient and pleasurable shopping experience :)

20 August 2015
Unprompted review
Rated 5 out of 5 stars

Beautifull carpets and excellent service

For some time, I was looking for a carpet in our livingroom, in a soft pink color. At last I found some at Vintage Carpets, that fittest perfectly, so i ordered the carpet. Bad luck, someone did just before me.
I wrote to Amir, from Vintage Carpets, that I was so disappointed.
Within a hour he found a carpet with the same color and the right size.
A week later it arrived and it is beautifull!! Good quality and very nice color.
Vintage Carpets do what they promiss you and the service is excellent!
Agathe

9 July 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

I Couldn't be more pleased with my carpet. Apart from the accurate pictures on the website, the videos with the owner’s comments on colors and texture show you exactly what you are going to buy. They have such a large collection that it took me a long time to finally choose. However the website is easy to find the perfect carpet for your room. The ordering and delivery process was very smooth and I was able to track my carpet on its way. Thoroughly recommended for an excellent choice, good price and efficient delivery.

9 July 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service!

After choosing a carpet on Vintagecarpets.com, we received, to our surprise, a very helpful video showing us a more recent and extensive overview of the carpet, custom made for us. During our purchasing process, we inquired about payment via Ideal. Even though this was not possible, we were able to purchase via POD (rembours), without the usual extra charge. Without pre-payment/deposit, but with trust and excellent service. We received the carpet in perfect order and are very happy about the colour, quality and service we received. We would recommend this webshop to anyone looking for high quality vintage carpets and honest, high-standard sales service.

31 May 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent service and quick delivery. The carpet is beautiful och corresponds completely with my expectations!

15 May 2015
Unprompted review
Rated 5 out of 5 stars

world class customer service and beutiful carpets

Excellent carpets to a competetive price. Very beutiful. We requested extra video shots of the carpets that we were interested in and a video was sent within the hour from Amir the owner through WhatsApp with very detailed descriptions of the carpets. Even though the carpets were exactely as depicted and described when they arrived we decided to exchange one of them since it did not go well with our furniture. At the time that we wanted to exchange it the owner was on a private holiday but still took time off to quickly administrate our exchange through UPS. I selldom take time to write reviews but this level of customer care deserves to be recognized. I will definetely shop here agian if ever in need of more carpets.

27 April 2015
Unprompted review
Rated 5 out of 5 stars

Perfect! If I would like to buy again, will choose Vintagecarpets again

we have seen via the homepage nice presented carpets, but as you know in real it fit's not every time and looks not the same. but let me say the carpets are same or better as presented and we are fully satisfied with what we get! thanks to vintage carpets again, and if we have in mind to buy the next carpets we will choose it from you again. fully recommended from us

23 March 2015
Unprompted review
Rated 5 out of 5 stars

Absolutely perfect !

We are very satisfied of our purchase. Our carpet has got amazing colours and corresponds exactly with our expectations.
The delivery was also very good.

15 March 2015
Unprompted review
Rated 5 out of 5 stars

Excellent all around

We are based in Geneva and we bought 3 carpets from vintagecarpets.com

Despite impressive prices we were given a free carpet of our own choice.

The owner was very helpful and patient with us and provides us a new video with our selection side by side.

The quality of the carpets were very impressive and we had seen similar carpets in the local shops for far higher prices.

We were recommended to this site by some friend and we intend to fully support vintagecarpets.com with our full recommendations and thanks. Regards from Switzerland

14 March 2015
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Amir the owner took time to shoot an extra video, with personal explanation and it was just what we needed to make such a big 'online' decision. WE LOVE THE RUG! It is exactly as described and arrived in record time. I would not hesitate to make another purchase from Amir, he was helpful, patient, and flexible throughout the entire purchase process.

14 March 2015
Unprompted review
Rated 5 out of 5 stars

Pleasure

It was a pleasure dealing with Vintagecarpets.com team.
The service was very professional and my wife and I are thrilled with our new carpets.
These Vintage carpets were exactly the type of carpets we wanted for our home.
Thank you for making us love our home more than before

14 March 2015
Unprompted review
Rated 5 out of 5 stars

VERY HAPPY

I bought a carpet last week and I was surprised how quickly the carpets arrived to our home in Berlin.
The videos were specially helpful to me and I spent a lot of time searching.
I am very happy that I found this site and my dream carpet that I love looking at every day.
Good luck to you all and wish you all the success you deserve.

14 March 2015
Unprompted review
Rated 5 out of 5 stars

PERFECT SERVICE AND CARPET

I have just received my carpet and I am very happy with my carpet as it met all my expectations.
The carpet arrived in only few days with UPS. The carpet was exactly as we were expecting as we had also seen a video.
I highly recommend watching the videos before purchasing. We intend to buy more carpets from Vintagecarpets.com

14 March 2015
Unprompted review
Rated 3 out of 5 stars

Color variation

I have purchased 4 carpets from this site in the past year. Two of them arrived but the colors were different from what I see on my monitor. I found that the video helped when the owner explained which is the true color during filming. But a lot of t times the videos were shot in silence so we, as customers, could only guess and try our luck, hoping that when our order arrives, it is the right color.
Also, they said free non slip mat with purchase but I only got one from my last order of 3 carpets.

14 March 2015
Unprompted review
Vintagecarpets.com logo

Reply from Vintagecarpets.com

Hello William,

Thank you for your review and repeat order.

To clarify you bought one carpet from us last year that we shipped to Hong Kong.

Last month you purchased 3 more carpets with our 3 for 2 offer. I am sure you meant to say that we delivered all your carpets, but that 2 of the 4 carpets you bought did not have audio in the videos.

We have over 5000 carpets in our collection. I personally try to take as many videos of the carpets with voice and detail comments and description. On some occasions I ask assistance from my colleagues who do not speak during the filming.

I hope you can appreciate that the videos are a time consuming process. The carpets need to be individually found and opened and than the videos have to be loaded in our website. Most sellers online do not take at all videos of their products. Nonetheless I would have gladly taken a new video of your selections with detail commentary had you made a special request.

Thank you again for your feedback that is important for us to use as a learning tool

Warm Regards to all our friends in Hong Kong

Amir Reza Sobati

Rated 5 out of 5 stars

Beautiful carpet

Hello, my carpet is very beautiful!!! It's just what I choose on the site! advice to all this seller. Very fast delivery!

13 March 2015
Unprompted review
Rated 5 out of 5 stars

Beautiful carpets

We ordered several rugs at Vintage Carpets, and they are all beautiful and extremely good priced. The service is outstanding, delivery very quick and on every email a very prompt reply. We ordered carpets for private use as for business use.

9 March 2015
Unprompted review
Rated 5 out of 5 stars

Exceptional service

We are from Amsterdam and were looking for a vintage carpet for a long time. We found a beautiful black Persian vintage carpet @ vintagecarpets.com. The service at vintagecarpets.com is exceptional. The owner Amir answered all our questions promptly via mail, and gave us a feelings that we did business with a professional. We would recommend vintagecarpets.com to anyone who is looking for a vintage carpet.

8 March 2015
Unprompted review

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