Vintage Sofa Co. Reviews 

1,814
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 696 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderfully welcoming showroom environments, noting that the friendly staff provide exceptionally helpful guidance without ever feeling pushy or rushed. Many buyers highlight the outstanding quality, luxurious comfort, and unique design of the furniture, alongside professional and smooth delivery services. Some reviewers were not happy with occasional product issues, mentioning specific instances of damaged items upon arrival, incorrect assembly, or poorly performing cushions. A few other people also felt that delivery processes involved unexpected timeline delays or required extra customer effort to track orders successfully.

What people talk about most

Product

Users describe positive interactions with product, expressing immense satisfaction with the wonderful choice... See more

Staff

Customers had positive experiences with staff, highlighting the warm welcome received upon arrival with... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with their well-made and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that drivers are exceptionally helpful,... See more

Service

Consumers find service to be positive, highlighting prompt, polite, and exceptionally helpful staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It took us 3 trips to take the plunge and buy 2 sofas and a chair - only because there is such a wonderful choice of beautiful furniture etc. The staff we met (Natalie, George and Rebecca) were all re... See more

Company replied

Rated 5 out of 5 stars

Absolutely fabulous place. We've never been in a showroom quite like it & so many beautiful pieces (not just sofas.) Personal service, with a brew & cake, but no hard sales!!! You can browse at your l... See more

Company replied

Rated 5 out of 5 stars

Super excited for my new 3 peice suite to arrive. The service has been prompt, polite and very helpful. Would highly recommend this company. Such fabulous items to enhance any home whilst bringing you... See more

Company replied

Rated 5 out of 5 stars

A truly amazing experience. A warm welcome with hot drink and snack and left to browse at our leisure. So many wonderful things to see and help on hand as soon as needed. Bought a sofa, chair, cushion... See more

Company replied


Company details

  1. Sofa store
  2. also in
  3. Decoration and Interior Design Store
  4. Furniture maker
  5. Home Furniture Shop
  6. Living room shop
  7. Rustic Furniture Shop

Written by the company

Bold, beautiful pieces made for comfort, character, and homes that dare to be different. From sumptuous velvet to buttery leather and handwoven Harris Tweed, bold textures and colours invite you to mix, match, and make it yours. Vintage Sofa Co is a UK furniture company specialising in maximalist sofas, handcrafted Chesterfields, statement armchairs and distinctive furniture designed to transform your living space. Based in Yorkshire, we create and curate an eclectic collection of high-quality sofas and furniture from skilled makers across the UK and Europe, bringing together exceptional craftsmanship with expressive, characterful design. Our aesthetic is unapologetically maximalist, colourful and full of personality. From deep-buttoned Chesterfield sofas and vibrant velvet couches to heritage leather pieces and contemporary European designs, every piece is chosen to stand out while delivering exceptional comfort, quality and durability. We work with trusted makers and carefully selected furniture brands who share our passion for quality, craftsmanship and distinctive design. From solid hardwood frames and premium fillings to beautifully selected leathers, velvets and upholstery fabrics, quality is at the heart of everything we offer. As a family-run business, we pride ourselves on personal service, expert guidance and a welcoming showroom experience, alongside a seamless online ordering process with UK delivery. Customers choose Vintage Sofa Co for our statement sofas, bold interiors inspiration, exceptional craftsmanship and five-star customer care. Whether you’re searching for a classic Chesterfield sofa, a maximalist velvet sofa or distinctive living room furniture, Vintage Sofa Co offers exceptional comfort, incredible value and standout style to homes nationwide.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(1,814)

652 reviews in the last 12 months

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Rated 5 out of 5 stars

I would like to give a massive shout…

I would like to give a massive shout out and huge thank you to George lees who helped me out with my purchase from vintage sofa, I bought two Bugsby loveseat snuggle sofas, I am beyond excited to receiving them but again I must thank Mr Lees for his superb advice and brilliant customer service, I really appreciated it, sir you are an asset to the company. Sincerely Heidi xx

17 July 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your lovely review. We are delighted George was able to help you with your purchase and make the experience so enjoyable. We will be sure to pass your kind words on to him, and we can't wait for you to receive your Bugsby snugglers!

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

Made a stock enquiry and dealt with…

Made a stock enquiry and dealt with Becca.
She was amazing assisting with questions ,then doing a couple of video calls to show us different settees colours designs, ended up buying lots of items, now waiting for them to come.

13 July 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your lovely review. We are delighted Becca was able to help you find the perfect pieces for your home. We will be sure to pass your kind words on to her, and we can't wait for your order to arrive.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

Unforgettable Day at vintage sofa company!

We visited VSC last year. I was absolutely taken aback and amazed what a unique and beautiful place it is, I am very much into interior house designs, and was actually blown away with the choice, variations, vibrant colours, and truly unique pieces they stock. We were helped by George, who was very likable, helpful, knowledgeable and completed our wonderful experience. We ordered 2 couches, a chair, a footstool, nest of tables, and a stunning sideboard with matching TV stand. I cannot recommend a visit to Jowler Mill highly enough. And another massive bonus is that the prices are extremely competitive. I promise you won’t regret it!

3 August 2025
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your wonderful review. We are delighted you enjoyed your visit and found so many pieces you loved. We will be sure to pass your lovely comments on to George, and we really appreciate your recommendation.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

My parcel was delivered well packed and…

My parcel was delivered well packed and on time . It is absolutely beautiful- just as photo . I fully recommend this company- they have been helpful and considerate.

16 July 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your lovely review. We are delighted you are so pleased with your purchase and that everything arrived safely. We really appreciate your recommendation.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

Extremely good

Extremely good. Rebecca really helped me find the perfect sofa & footstool - in time for Christmas! Everyone comments on it. It’s sturdy, comfy and very cute. The matching footstool completes the look. Great team, would definitely recommend ✨

19 December 2025
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your lovely review. We are delighted Rebecca helped you find the perfect sofa and footstool. We will be sure to pass your kind words on to her, and we're so pleased you're enjoying them.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

Cannot recommend this company highly…

Cannot recommend this company highly enough. I ordered my sofa and chair at the very end of April and it all arrived today. I’ve never been so excited!! There was a small delay, which extended delivery by a couple of weeks, but this is still a quicker turnaround than other ‘bigger’ companies 😉
Amy initially contacted me to let me know about the delay, has kept me up to date, responded promptly to any queries and generally been a legend.

Our delivery guys were fantastic. Kept in constant contact, were incredibly careful and respectful, and put everything where we asked for it. They even checked to make sure nothing needed taking away.

Thank you so much. The furniture has ‘finished’ off the rooms I’ve spent months renovating and I couldn’t be happier. 🥰

15 July 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your wonderful review. We are delighted you are so pleased with your new furniture and that Amy kept you updated throughout. We will be sure to pass your lovely comments on to her and the delivery team. We hope you enjoy your beautifully finished rooms for many years to come.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

5* (over and over) customer service…

5* (over and over) customer service experience from vintage sofa. I fell inlove with a sofa that was out of stock and called up to on the offchance be put on a list if a dopamine tiger sofa was to come back in ready to ship. Natalie messaged me letting me know I was top of mind when the couch cropped up & walked me through images & process & with 30minutes end-end my sofa is now booked! Super easy process, super friendly & transparent - even down to accommodating delivery up 10 flights of stairs. Nothing was an issue! Highly recommend these guys!

15 July 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your wonderful review. We are delighted Natalie was able to help you secure your dream sofa and make the whole process so easy. We will be sure to pass your lovely comments on to her, and we can't wait for your sofa to arrive.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

Vintage Sofa Company

Natalie was absolutely brilliant. She started of with a guided tour of the shop answering all our MANY questions then left us to our devices and a brew! We choose several items a Hepburn chair, two rugs, a clock and a HUGE badger picture. Delivery had a bit of issue but after a call we eventually got all our order delivered successfully. The chair is very comfortable and the picture looks fantastic in our room. I HIGHLY recommend the Vintage Sofa Company and we will return.

16 March 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your wonderful review. We are delighted Natalie made your visit so enjoyable, and we're so pleased everything was resolved in the end. We will be sure to pass your lovely comments on to her, and we look forward to welcoming you back.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

Vintage sofa came up on my social media…

Vintage sofa came up on my social media and after having a peruse i fell in love with a two seater Bugsby in zebra cream. I have never ordered an item like this before from just a photo but the reviews were all good so I did. I must say how easy that was and customer support were very helpful when I wasn't sure on the delivery date. The delivery guys were on time polite and took all rubbish away. The sofa itself was packaged and protected well. The quality of the sofa it tip top so comfortable I am so pleased with my purchase and glad I didn't let ordering online without seeing stop me. Will definitely purchase from them again for other items in the future.

18 May 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your wonderful review. We are delighted you took the leap and that you are so pleased with your Bugsby sofa. It's lovely to hear everything went smoothly from ordering through to delivery, and we look forward to welcoming you back in the future.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

I Absolutly love vintage sofa I had my…

I Absolutly love vintage soda I had my fabulous leapord sofa off them and they couldn’t do enough for me from start to finish the sofa is so well made and comfortable I’ve changed my entire lounge to go with it thank you so much and Sophie for your assistance and can’t recommend you all enough

2 July 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your lovely review. We are delighted you love your Leopard sofa and that Sophie was able to help make the whole experience so enjoyable. We will be sure to pass your kind words on to her.

Your feedback means the world to our family business.

Kate x

Rated 3 out of 5 stars

I'm pleased with the sofa and the…

I'm pleased with the sofa and the delivery guys were excellent, giving clear arrival times.
However the 5 month wait for the sofa, after paying in full, was unacceptable, and has put me off buying again from you.
It would have been much better if someone had kept in touch with me to explain the excessive delay. Instead I had to keep phoning you.

29 June 2026
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Reply from Vintage Sofa Co.

Thank you for taking the time to leave us a review and for your kind comments about your new sofa and our delivery team. We're delighted to hear that you're pleased with the furniture and that the delivery went smoothly.

We're genuinely sorry, however, that the overall experience was affected by the extended lead time and our communication during that period. Whilst our quoted 8–10 week lead time is an estimate, there can occasionally be delays depending on production schedules and fabric availability. That said, we completely appreciate that we should have kept you updated more regularly rather than leaving you to chase us for information.

Your feedback is incredibly valuable, and we'll use it to improve the way we communicate with customers during longer lead times.

Thank you again for your honest review and for choosing Vintage Sofa Co. We hope you'll enjoy your sofa for many years to come.

Kind Regards - Vintage Sofa co

Rated 5 out of 5 stars

The delivery provided by ASB company…

The delivery provided by ASB company was a very good service. The delivery guys, Peter and Bence were amazing, contacting me in advance of delivery, taking the furniture to the required rooms and building it. They were also very respectful towards my house, ensuring they did not damage anything during the process. They also checked the furniture properly and made sure I was happy with everything. I would highly recommend them and would have no hesitation in using their service again. The furniture also looks amazing and high quality. I already have a number of pieces. I will be buying from Vintage Sofa again.

24 June 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your wonderful review. We are delighted you are so pleased with your furniture and the service from ASB. We look forward to welcoming you back again.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

Great customer experience from start to…

Great customer experience from start to finish, I requested a Mayfair four seater sofa in mustard gold velvet which wasn’t on the website, it was not a problem for the team and it arrived in great condition. Delivery was tricky and it took convincing the delivery men to put it through the window in the flat close to get it to pivot enough to fit through the hallway but that’s not the fault of the sofa company. Really comfortable and I love the material and aesthetic.

12 July 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your lovely review. We are delighted we could help create the perfect sofa for you and that you're so pleased with the finished result. We hope you enjoy it for many years to come.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

these are really good sofas

these are really good sofas. very well made. delivered on schedule. had them over a week and really impressed with them. highly recommended

25 June 2026
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Reply from Vintage Sofa Co.

Thank you so much for your lovely review. We are delighted you are so pleased with your sofas and that everything went smoothly from delivery to enjoying them at home.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

Georgina was so helpful and reassuring…

Georgina was so helpful and reassuring about my concerns. Very quick in responding too. All round great experience, I can’t wait to get the sofa!

11 July 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your lovely review. We are delighted Georgina was able to reassure you and make the process so easy. We will be sure to pass your kind words on to her, and we can't wait for your sofa to arrive.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

Amazing Sofa from Vintage Sofa Company

I was scrolling one day looking for a sofa, a bit reluctant to purchase online as a previous sofa purchased online was terrible.
Anyway, I came across vintage sofa company and messaged them as I’d seen the purple dopamine opulence sofa, which I just fell in love with. A customer service agent called Georgia responded very polite, very professional, and after bombarding them with my question upon question and requesting pictures and videos of the sofa. Georgia was great explained everything got the sizes for me clarified everything.

Well my sofa was delivered this morning and it’s absolutely perfect so comfortable, elegant, lush classy and more to the point it’s purple and I love it.
It’s just amazing thank you vintage sofa company.

11 July 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your wonderful review. We are delighted you took the leap and that you love your Dopamine sofa. We will be sure to pass your lovely comments on to Georgina, and we hope you enjoy your beautiful new sofa for many years to come.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

Exceptional service from George!

Exceptional service from George one the the sales team! George was really helpful in deciding what sofa to choose. His knowledge and expertise was very valuable in helping us understand what we could fit in our room.
The overall customer experience is great. From receiving a free coffee and the best Rocky Road is really a touch.
All the staff are amazing! Very Approachable not pushy in any way shape or form for you to buy anything. They let you walk around the shop without being pushed to making a sale.

Thank you VSC

10 July 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your wonderful review. We are delighted George was able to help you find the perfect sofa and that you enjoyed the whole showroom experience. We will be sure to pass your lovely comments on to George and the team.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

My sofas are beautiful

My sofas are beautiful! V elegant design and different. The fabric is so soft and feels quality. Thanks very much !

26 June 2026
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Reply from Vintage Sofa Co.

Thank you so much for your lovely review. We are delighted you are so pleased with your beautiful new sofas and that you love the quality and fabric.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

Armitage in derwent olive…

I ordered online so no sales help but delivery was on time and I was kept informed along the way
The sofa is perfect for me.Color,comfort and the measurements were spot on.I would highly recommend this company

26 June 2026
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Reply from Vintage Sofa Co.

Thank you so much for your lovely review. We are delighted you are so pleased with your new sofa and that everything went smoothly from ordering through to delivery. We really appreciate your recommendation.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

Excellent service

Excellent service, the estimated date of manufacture and delivery was spot on, once in stock, I was kept informed of my items progress.Delivery was prompt, the items are fantastic quality and look great. I would have no qualms about placing another order

25 June 2026
Vintage Sofa Co. logo

Reply from Vintage Sofa Co.

Thank you so much for your lovely review. We are delighted you are so pleased with your furniture and that everything went smoothly from order to delivery. We really appreciate your support and look forward to welcoming you back.

Your feedback means the world to our family business.

Kate x

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