I ordered a bottle of port with a particular vintage as a special birthday present. I was sent the wrong vintage. Upon notifying the company I was promptly sent the correct vintage, but still it was a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I ordered a bottle of port with a particular vintage as a special birthday present. I was sent the wrong vintage. Upon notifying the company I was promptly sent the correct vintage, but still it was a... See more
Company replied
Pretty good - website is user friendly - huge range of Ports and Anniversary wines at very reasonable prices. Fast Delivery
Wine received beautifully packaged but had the wrong gift card enclosed intended for somebody we didn’t know !! Luckily I spotted it before it reached the recipient and I contacted Customer Service …... See more
Company replied
I’ve ordered from this company several times and I’ve never had any issues at all. However, my last order ran into a technical issue (not their fault). My support email (sent at 8pm) was answered wi... See more
Company replied
Vintage Wine and Port is the UK's leading internet wine gift merchant. We are proud to offer the largest range of vintage port and anniversary wines in the UK. These wines make unique and thoughtful gifts for birthdays, anniversaries, corporate gifts a...
Shaftesbury Street 7, SP6 1JF, Fordingbridge, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought a bottle from the year my brother was born for his 50th. Opened it for xmas dinner but it was corked and utterly undrinkable. Sent them an email and they replaced it with a lovely 2016 Barolo but one that is on sale for £30 less than I paid for the original bottle (even more when you include the fancy packaging I bought). When I asked about refunding the difference they refused. Poor service.
Edit after their reply. The replacement bottle may have been on their site at that price but it was £30 cheaper at multiple sites all over the internet at the time.

Reply from Vintage Wine & Port
My husband's brother bought him a 50-year-old bottle of red wine for this 50th birthday. The wine was totally undrinkable and went down the sink. As it was opened after the 3-month guarantee the company didn't want to know when we complained. The extra few months wouldn't make a difference on wine this old. Be very wary of giving this company your money!

Reply from Vintage Wine & Port
Fabulous buying experience. Knowledgable information shared, easy to order online and delivered promptly. I’m super pleased and recommend Vintage Wine and Port.

Reply from Vintage Wine & Port
Haven’t tried the wine as it was a gift but I ordered on Monday evening and it was delivered on Wednesday! The accessories in the gift box seemed great too! The only reason I haven’t given 5 stars is the lining came away in the gift box and exposed the polystyrene which really isn’t what I wanted for a gift. However, it was brilliantly quick, I would use again.

Reply from Vintage Wine & Port
I have used this company a few times to buy Port and the odd bottle of wine as a gift. If the product isn't off they are great. However, I recently bought some wine as a gift and it was off. Some clever words offered in response (load of rubbish about tannins and airing for 3 hours) which I have seen them use in other review responses on google but no offer of a refund, despite their quality promise. They suggested I post the opened bottle to them which is hardly practical and by the time it arrived it would be useless for "testing" which makes this a ridiculous suggestion.
So use these guys at your peril. I also bought a bottle of port off them a while back that was like vinegar but didn't bother asking for a refund so there is a track record of them selling stock that hasn't been properly stored. Won't be using again, many more reputable merchants around.

Reply from Vintage Wine & Port
Always top quality products and guaranteed next day delivery!!

Reply from Vintage Wine & Port
Gracious service, ordered a 1958 bottle for my brother for his birthday. Arrived promptly and securely packaged. The 1958 bottle of wine was exactly as described and pictured. Great Service

Reply from Vintage Wine & Port
Easy to use website, great selection of wines. Excellent customer service and swift delivery.

Reply from Vintage Wine & Port
Great Service and Products. Website is informative and easy to use - spoke to customer services who were knowledgeable and helpful. Chose a bottle of Fonseca 1970 in a gift box for my father. Arrived quickly and my father was delighted with his gift.

Reply from Vintage Wine & Port
Ordered a 40 year old bottle of wine for me wife's birthday - late of course! Ordered Sunday, they communicated with me Monday & bottle arrived on Wednesday. Superb customer service. Thank you Rachel!

Reply from Vintage Wine & Port
Listen, if you’re a collector of vintage port like me (or indeed wine), or if you are a bit naughty and actually imbibe your purchases, you won't find better prices, service, delivery and overall fluffy warmness than this seller. I've spent mucho dinero with VWP. I have absolutely no connection to them in any way, except an invisible umbilical that draws me back time after time.
I do sometimes wish that VWP would try and source some more affordable older vintages, because who doesn’t want to collect or drink a port from the classic 1912 vintage for instance. I don't know about you, but I would love to own a bottle, or the from the magnificent 1945. Personally, I can't afford over a thousand quid for a bottle of wine, but if you can, VWP probably has and will certainly search for a bottle if you ask them.
Overall, a well laid out website and a great shopping experience. Huzzah! As British cavalrymen and us port collectors have been known to shout.

Reply from Vintage Wine & Port
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.