Vinted BE Reviews 

7,040
TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

Easy to use, big market of buyers compared to local platforms, transparent shipping progress. Didn’t like that I’m restricted for 3 days because I listed a brief opener with a pointed tip, while the... See more

Rated 5 out of 5 stars

I like to sell things that I no longer need. I tried several things : on a fleemarket, online 2nd hand - But i was not succesful and it took for ever to finally sell things. BUT here's my favorite wa... See more

Rated 2 out of 5 stars

Good platform, but customer support completely failed me. I usually like using Vinted, but their customer support totally failed me this time. I bought 3 bottles of oil that were fake and altered. I... See more

Rated 5 out of 5 stars

Trustworthy platform to buy and sell secondhand items. I have been using Vinted for 6 months and sold many babyclothes and even found cute new outfits for my quickly growing kids. Easy to use, with go... See more

Company details

  1. Online marketplace
  2. Clothing Shop
  3. Men's clothes shop
  4. Second-hand Clothing Shop
  5. Vintage Clothing Shop
  6. Ladies' clothes shop

Written by the company

Vinted is een marktplaats met een diverse community die van tweedehands de eerste keuze wil maken. Miljoenen van onze leden in heel Europa verkopen en kopen er dagelijks hun tweedehands spullen. Verkoop zonder kosten en ontdek unieke artikelen van hoge kwaliteit – van mode en elektronica tot woondecoratie, accessoires voor huisdieren en nog veel meer.


Contact info

4.0

Great

TrustScore 4 out of 5

7k reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.0

All reviews

(7,040)

1,777 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Contact Support needs to be improved quickly

I'd like to be able to sell, but my account keeps getting blocked because I don't have a professional account, even though I've followed all the steps. Vinted is blocking it on their end! They have absolutely no consideration! I think it's all managed by AI because they have no human touch! And they can't find a solution! I've been waiting for three weeks now, and I keep getting the same message: "Your request is being processed."

3 May 2026
Unprompted review
Rated 1 out of 5 stars

Vinted forcing illegal return of…

Vinted forcing illegal return of counterfeit item – User: Julia-Annabell

I am writing this as a final warning. Vinted is currently facilitating the sale of a counterfeit Vendula London bag and ignoring all evidence. I provided over 50 (!!!) detailed photos of the fake item. Even the seller admitted in the chat they have no proof of purchase.
Instead of protecting the buyer, Vinted is forcing me to return this illegal item to the seller by tomorrow morning (April 28th). If I don't, they will release my money to the scammer.
Shipping counterfeit goods is a CRIME in Europe, yet Vinted is explicitly instructing me to do so.
I have been stuck in an automated loop for 2 weeks. Every time a "specialist" is supposed to respond, I get a copy-paste message. They are clearly stalling until the return timer runs out. Vinted support is unilaterally closing my chat sessions.
My username: Julia-Annabell
Seller's username: isastradiot
Item: Vendula London Sewing Shop Bag

I demand an immediate human review and a freeze on the return timer. Stop protecting scammers

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Honest Sellers Beware: Buyer Who Abuse the System still Win

Very disappointing experience selling on Vinted.
I sold a pair of designer shoes in clean condition. The buyer said she needed them urgently for a birthday, then opened a complaint immediately after receiving them and requested a return.

I accepted the return in good faith. However, the buyer kept the shoes for several days before sending them back.

When I received them, they were clearly dirtier than when sent and had additional damage inside. It was obvious they had been used after delivery.

I provided photos showing the condition before sending, the buyer’s own photos during the complaint, and the condition after return. The timeline was clear.

Despite this, Vinted closed the case in the buyer’s favour and did not appear to properly review the evidence.

My issue is not only the money lost, but a dispute system that seems rushed and unfair to honest sellers.

I would be very careful selling valuable items on this platform.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Horrible. I never received a €100+ reimbursement…

I never received a €100+ reimbursement via vinted and their customer service was not helpful at all (perhaps ai?), they were not able to provide with the basic information (the ARN) of the payment so my bank could track the money. An official complaint also did not help. Still waiting for a solution after 4 months….

10 December 2025
Unprompted review

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