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Vinted FR Reviews 51,910

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TrustScore 3 out of 5

3.1

Online marketplace
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See what reviewers are saying

Rated 4 out of 5 stars

They make it easy to send and receive, when it comes to QR codes, lockers, etc. it's just annoying to have and try to get cardboards or envelopes when shipping our stuff. Also, we need a printer, adhe... See more

Rated 4 out of 5 stars

It’s mostly a very good experience, but there are 2 things that should really be improved : with all the money vinted generates it’s a pity that there is no real customer service to protect users when... See more

Rated 1 out of 5 stars

Honestly it's become the worste selling app ever made . There's only AI robot " customer services " i use " because the service is non existante . I've been selling on vinted for 5 years I've neve... See more

Rated 4 out of 5 stars

The main limit of Vinted is the absence of expertise of the items which are posted to be sold by some sellers. Not after the purchase but before Indeed it becomes very difficult to cancel a purcha... See more

Company details

  1. Online marketplace
  2. Clothing Shop
  3. Men's clothes shop
  4. Second-hand Clothing Shop
  5. Vintage Clothing Shop
  6. Ladies' clothes shop

Written by the company

Vinted est une plateforme communautaire dynamique qui vise à faire de l'occasion le choix privilégié. Chaque jour, des millions de membres à travers l'Europe achètent et vendent des articles d'occasion. Vends sans frais et découvre des articles uniques et de qualité, qui vont de la mode à l'électronique, en passant par la décoration intérieure, les articles pour animaux et bien plus encore.

Contact info

3.1

Average

TrustScore 3 out of 5

52k reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

About 2 years ago

About twos years ago, one of my order has been lost, I never received my dress…. I asked every one … no one help me, my order was lost, I paid for it ! I will never order again in this site. And if I sell something I will quickly transferring my money to my account

15 May 2025
Unprompted review
Rated 1 out of 5 stars

Ignores Official Proof of Authenticity

My Vinted account was permanently suspended due to a suspected counterfeit item (a S.T. Dupont bag).

To clarify the situation, I took the extra step of visiting an official S.T. Dupont boutique in Paris, where the item was physically examined and later confirmed as authentic by the brand via email.

Despite providing this official and verifiable proof, Vinted refused to reconsider their decision and maintained the permanent suspension of my account, without addressing the evidence at all.

This raises serious concerns about Vinted’s review process, transparency, and fairness toward its users. If even direct confirmation from the brand itself is ignored, it calls into question how reliable and objective their moderation decisions really are.

I expected a fair and evidence-based review, but instead received repeated generic responses and a complete refusal to engage with the facts.

I remain open to resolving this issue if my case is properly reviewed.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Easy, frictionless selling

It has been amazingly easy and frictionless to use vinted so far, thanks for the great service. Lockers lately seem to run out of capacity in our part of France which is a different story

1 April 2026
Unprompted review
Rated 1 out of 5 stars

The worst app ever

The worst app ever . Don't recommend it to anyone and they always block you and you can't return back your money .. very bad customer service I ever seen

6 April 2026
Unprompted review
Rated 1 out of 5 stars

Selling items on vinted is very risky

Selling items on vinted is very risky ! Customer service don’t give a thing about your money or your parcel once its lost by their delivery partner. You’ll keep talking to a robot saying that it’s your fault and they will never say that the parcel was lost or stolen by their delivery partner. Such a good solution to exchange clothes but not to sell your items there’s no guarantee..

6 April 2026
Unprompted review

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