Vinted IT Reviews 

31,651
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very good app, extremely reliable for both sellers&buyers. you may get unbeatable prices and find some unique items. my only suggestion would be to add a filter that allows you to choose item loca... See more

Rated 4 out of 5 stars

It’s great, easy and if you have enough patience and lower the prices you definitely sell things. Very straightforward and simple labels and shipping instructions. No problems so far

Rated 5 out of 5 stars

Vinted is an amazing app! It’s incredibly easy to use, simple and intuitive. I love how convenient and useful it is. I definitely recommend it to everyone!

Rated 4 out of 5 stars

II like the way the sale of the item is handled; everything is always under control. My only criticism is that you’ve ‘hidden’ some items from me because the photos apparently aren’t good enough or ar... See more

Company details

  1. Online marketplace
  2. Clothing Shop
  3. Men's clothes shop
  4. Second-hand Clothing Shop
  5. Vintage Clothing Shop
  6. Ladies' clothes shop

Written by the company

Vinted è una piattaforma e community diversificata, che ha l’obiettivo di trasformare la seconda mano nella prima scelta. Ogni giorno, milioni di nostri utenti acquistano e vendono articoli di seconda mano in Europa. Vendi senza costi e scopri articoli unici e di qualità, spaziando dalla moda all’elettronica, dall’arredo per la casa agli accessori per animali e molto altro.


Contact info

3.7

Average

TrustScore 3.5 out of 5

32k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(31,651)

9,844 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best second hand App

Vinted is the best second hand app for selling in Europe. I hope, in the future, that additional european countries will be part of this marketplace.

30 April 2026
Unprompted review
Rated 1 out of 5 stars

The app is SOOOO annoying with the descriptions

The app is SOOOO annoying with the descriptions monitoring. I like so picky I have an item that has a built in bra padding and it’s continuously says that I’m putting something wrong in the description and then when you want to reach out to someone to talk about it there’s no contact information.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

Good experience. Products interesting and usually inexpensive products. I usually use the website and not the application because the images are bigger and I can better evaluate the purchases to make. delivery service usually works very well except during holiday periods where it slows down a lot I imagine due to the numerous transactions and shipments.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Iam not happy about last seller i did…

Iam not happy about last seller i did about vaso 1 mt because bartolini courier broke my item and vinted send to me a text my item is not the same.
My buyer complain about courier but vinted didn't do nothing.
Just i have been luchy cause buyer trusted me and accept my box item.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service

Vinted seem to have implemented AI to virtually run the platforms anti counterfeit, trademark protection and general safety. It is not working. Having listed genuine items for sale, I was swiftly banned. This was odd, as I was able to locate 47 other listings in one search selling the same products, descriptions and brands.

The AI needs a lot of work, but worse is customer service. You are not even able to chat. Not a helpful or friendly platform for selling your items. Best to stick to much better platforms offering real customer service with humans who can understand the messages you send.

I would add that the items were customised game controllers. No issues selling elsewhere, perfectly legitimate items. Vinted, invest in people and customer service, AI isn't the answer every time.

25 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look