Vinted works well in almost all aspects. Connects people to be able to buy from eachother through long distances with a good range of categories and specifics about the product. My only downside about... See more
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Company details
- Online marketplace
- also in
- Clothing Shop
- Ladies' clothes shop
- Men's clothes shop
- Secondhand Shop
- Vintage Clothing Shop
Written by the company
Vinted är ett inkluderande community och en mångsidig marknadsplats som strävar efter att göra andra hand till ett förstahandsval. Miljontals medlemmar över hela Europa köper och säljer begagnade saker hos oss varje dag. Sälj avgiftsfritt och fynda unika kvalitetsartiklar - på Vinted hittar du allt från mode, elektronik och heminredning till husdjurstillbehör och mycket mer.
Contact info
Lithuania
- vinted.se
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Easy and simple app
It’s an easy app and simple ways to connect and shop or sell and buy.
Much easier than facebook marketplace etc.
Zero buyer protection. No response from Vinted for weeks
A seller sent an item that was SNAD. The vinted team claim to respond within 48 hours. It was been weeks. Both the seller and myself keep contacting them to get a shipping lable. They are holding money for an item that needs to be refunded. Zero protection offered despite payment.
It is very simple to use Vinted
Blocked without giving me a reason.
I registered at Vinted and put two articles for sale. I immediately got blocked "due to probable fraud" without further elaboration.
I contacted customer support, asking for the reason, sending pictures of me and the articles I wanted to sell.
After more than a week they replied with a fix message that my account will remain blocked- no further elaboration why.
I will make my sales on eBay or other platforms instead. Vinted is a bad joke.
Good service, good platform, all good
Vinted has been very secure and reliable in my experience
Easy to use to be a part of the circular economy
I like the platform, makes it really easy to be a part of the circular economy and save some money doing it. I experienced a real high selling a lot of stuff in the beginning (10+ items in just a few days), but now it's quite slow (unsure if this is by design or just what I offer 😅). The application is easy to use.
Bargains in lots of diffrent items
It makes it easy for me to use both as a seller and a buyer! Ordinary people sharing all kinds of items, in all kinds of price range.
If you like to brows around, and make nice bargains, Vinted is a very nice app for that!
Horrible customer service – Buyer Protection is a scam!"
UPDATE 12/7: Still ZERO response from Vinted after 12 days. The scammer 'becca1111' is STILL active on the platform scamming others with fake items, and Vinted is still withholding my return shipping fee. Complete silence and negligence!
I bought a pair of Celine sunglasses that turned out to be a cheap, mass-produced counterfeit. Even though I paid for Vinted's "Buyer Protection", their support completely ignored my fraud report for over a week.Because of their extreme delay, the scammer was able to exploit the system and force me to pay for the return shipping. I even had to get the post office staff to film the packing process as an official witness because the seller lied and claimed I sent the wrong item.Now, Vinted has finally approved the counterfeit claim but they still deducted 30.50 DKK from my original refund amount! They are forcing me, the victim of a scam, to pay for shipping costs because their own support team failed to respond in time. To make matters worse, Vinted has NOT banned the seller. They are actively letting this scammer keep their profile active to continue selling fake items and scamming other innocent buyers.This has caused me immense stress and anxiety. Absolutely unacceptable behavior from a multi-million dollar company.
Well it's great and not great!
Well it's great and not great.
From what I understand the seller has no protection, only the buyer. That doesn't sound great.
I've sold on other sites before where there's and equal protection for both parties.
If I sell a fully functional product the buyer should not be able to say that they haven't received it or that it's broken and just get the money back!
Several times people scam like this. If I have evidence that I have sent it I should be protected as well since I'm a private person and not a company and should not have that same policy. If I have to refund the money I have lost my product and the money so I lose as the seller!?
Doesn't sound great.
Vinted is very easy to sell old things
Vinted is very easy to sell old things i recomend to use it
Shipping glitch and useless support
If I could give zero stars, I would. There is a massive, systemic technical failure with Vinted’s integrated shipping labels on the Sweden-to-Poland route that they completely refuse to acknowledge or fix.
I have now attempted to ship the exact same parcel to a buyer TWICE. Both times, Vinted's automated system generated a flawed label that caused the package to be immediately rejected at the border and marked as 'Return to Sender' through no fault of my own or the buyer's.
Instead of addressing the software glitch or offering actual support, customer service hides behind unhelpful automated bots and copy-pasted scripts. They have completely stripped frontline agents of the ability to offer manual overrides, discount vouchers, or shipping solutions to compensate for their own platform's incompetence. If you are buying or selling cross-border between Sweden and Poland, avoid this app unless you want your items stuck in a perpetual return loop while a bot tells you to wait weeks for a resolution. Utterly ridiculous.
I bougth one pairs of shoes and I never…
I bougth one pairs of shoes and I never got them. I reclaimed and nothing happened. Shame on you !
Steer away!!!!
They withhold money and your product from you if the buyer complains. They give no explanation and then never reply at customer service. Never experienced a worse customer service as it does not reply at all.
The instructions were easy to follow…
The instructions were easy to follow and all transactions were carried out swiftly. When I had an article sold it was easy to handle the delivery. I was well informed all the time about the process. Impressive!
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