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vintrica Reviews 

32,844
•
TrustScore 5 out of 5

4.8

E-commerce service
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Rated 5 out of 5 stars

We had a wonderful stay at Chillax Inn. The house was spotlessly clean, very spacious, and perfectly equipped for a comfortable stay. Every bedroom has its own en-suite bathroom, which was a huge pl... See more

Rated 5 out of 5 stars

Vintrica is far best way to buy e-vignete. User friendly aap, very fast registration of e-vignete upon buying. This time it saved me from stopping 6 times to buy single vignettes.

Rated 4 out of 5 stars

Overall, everything is fine and easy. The only complaint, it was impossible to by Bulgarian vignette for one day. The only available option was only for weekend, but it was impossible to choose it, as... See more

Rated 5 out of 5 stars

I was looking for a motorway pass for an upcoming journey through France and Spain. I was impressed by the Vintrica product and their website was clear and uncomplicated. The prices are good and the... See more

Company details

  1. E-commerce service

Written by the company

vintrica is your popular toll portal for Europe’s motorways. Millions of motorists use the e-vignette every year. Motorists benefit from secure online registration of the motorway vignette. No queuing at the toll station.

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4.8

Excellent

TrustScore 5 out of 5

33k reviews

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4.8

All reviews

(32,844)

7,602 reviews in the last 12 months

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Rated 1 out of 5 stars

unfair business practices

I purchased an annual e‑vignette through Vintrica.com, but the purchase was completely unnecessary because my vehicle already has a valid vignette until September 2025. I provided official proof from the Slovenian DARS system. Despite this, Vintrica refuses to cancel the purchase, even though the vignette they registered is not active and will only become valid on 16 July 2026.

Their website shows “cancel” and “change” buttons that do not work – this is misleading commercial practice. Customer support relies on an incorrect legal reference and ignores the fact that the service has not been delivered. After I pointed this out, they stopped responding entirely.

My PayPal dispute was rejected because Vintrica provided incomplete information. I have now submitted the case to the European Consumer Centre (ECC-Net) due to clear unfair and deceptive business conduct.

My experience: misleading website, non-functioning cancellation options, incorrect legal arguments, refusal to communicate, and unfair business practices.
I do not recommend this service to anyone.

14 June 2026
Unprompted review
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Reply from vintrica

Dear Mr. Trpin,

thank you for your detailed feedback. We’re sorry to hear that you were dissatisfied with your experience.

Please note that once an e-vignette has been registered with the respective toll operator, cancellations are generally no longer possible, even if the validity period begins at a later date. Likewise, changes to an existing order are only available if our Flex Service was purchased as part of the order. The applicable conditions are communicated during the ordering process.

We also regret that you were not satisfied with the communication from our customer support. Your comments regarding the website and the cancellation process have been noted and will be reviewed as part of our ongoing efforts to improve our service.

Kind regards
Your vintrica.com team

Rated 5 out of 5 stars

Excellent service for buying road toll vignettes!Excellent service for buying road toll…

I'm extremely satisfied with Vintrica's service for purchasing road toll vignettes. What I appreciate most is the flexibility they offer: you can buy a vignette with immediate activation, or purchase it in advance and activate it later when you actually need it. It's also great that you can buy a vignette as either a private individual or a legal entity, and there are multiple payment options available. Everything is simple, fast, and reliable. Highly recommended!

3 July 2026
Unprompted review
Rated 5 out of 5 stars

It is wery easy to buy

It is wery easy to buy, vignettets for our trip to bulgaria. We have had no issues. And do not have to stop in each country to buy vignettet. Super happy.

1 July 2026
Unprompted review

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