Very impressed with my first purchase from Vinyl Addicts. I wanted to know when the album would be despatched, so I made contact, and found their response to be polite, professional & informative. I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I placed a poster order on 19 April, and two weeks later it is still marked as “processing”; another memorabilia company managed to get their item out to me in three days. I left Vinyl Addicts a messa... See more
Company replied
Amazing service. Ordered a record on Wednesday evening and it arrived on Friday morning!! Free delivery btw. Couldn’t find this record for cheaper anywhere else and it came in perfect condition, could... See more
Company replied
Ordered the Lana Del Rey Coachella performance and it’s perfect! The vinyl arrived in less than 48 hours later in amazing condition and was packaged extremely securely 📦 The sound quality of this... See more
Company replied
Company details
- #21 of 26 best companies in Record Shop
- #11 of 18 best companies in CD Shop
Written by the company
We are a family run business and have been trading in Records, CDs, and music memorabilia for over 40 years. We can regularly be found a trade shows and record fairs around the UK. You can find us most Thursday's and Friday's at Old Spitalfields Market where we run stall. We moved online during covid, starting with ebay and now our own online store www.vinyladdicts.co.uk. We pride ourselves in excellent customer service and try our best to resolve any issues that may come up. If you have any questions or would like to know more about us or our collection then please do contact us. We welcome trade and wholesale clients. We are London based and have an operation in Hemel Hempstead, Hertfordshire.
Contact info
Unit 405, The Self Storage Company, 2 Park Lane, HP2 4YJ, Hemel Hempstead, United Kingdom
- info@vinyladdicts.co.uk
- vinyladdicts.co.uk
4.6
Excellent
220 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt service…..item well…
Prompt service…..item well packaged….speedy delivery…..excellent all round.
9 April 2024
Reply from Vinyl Addicts
Ggeat to hear! Thanks for reporting back
Reply from Vinyl Addicts
Thanks for taking the time to feedback. Much apprechiated
Reply from Vinyl Addicts
Excellent - thanks for the feedback
Reply from Vinyl Addicts
...and Great feedback!
CD did not arrive
CD did not arrive. Emailed twice no response. Thankfully I’d used PayPal so I got a full refund from them.
7 April 2024
Reply from Vinyl Addicts
Oh no, apologies that the CD never turned up and that we did not respond to your emails. I'm pleased that PayPal has sorted you out though. It's one of the reasons we have PayPal as a payment option so that you are protected if we do a bad job - which unfortunately it looks like we did for you on this occasion. Really sorry. Hope we can make it up to you in the future.
Excellent service from Vinyl Addicts
Excellent service from Vinyl Addicts. Purchased item at a very reasonable price. I was kept informed of the progress of the order every step of the way. Item arrived promptly and very well packaged.
I will happily purchase from this seller again in the future.
6 April 2024
Reply from Vinyl Addicts
Ah, thank you - look forward to seeing you again then
A smooth and easy transaction
A smooth and easy transaction, with an excellent seller. Highly recommended!
30 March 2024
Reply from Vinyl Addicts
Just what we like to hear - thank you
AAA+ service
AAA+ service. Lovely product, quick delivery, well packaged and a great price.
24 March 2024
Reply from Vinyl Addicts
Can't get better than that - thank you
One for the Swifties
Great Service and Products . Quick dispatch. Excellent Comms. Thank you
27 March 2024
Unprompted review
Reply from Vinyl Addicts
Thanks for the great feedback
Taylor Swift Live (One For The Swifties) - purple
Taylor Swift Live (One For The Swifties) - purple variant
OMG??? Literally the best sounding bootleg EVER it's SO CLEAR
3 March 2024
Reply from Vinyl Addicts
Great to 'hear', pun intended. Thanks for the feedback
Thoroughly recommend Vinyl Addicts
An excellent company with quick postage and great communication. Thoroughly recommend Vinyl Addicts.
11 March 2024
Unprompted review
Reply from Vinyl Addicts
Thanks for the great feedback
Great experience 👍
Great experience 👍! Thought there was going to be a problem with my order and asked customer service and they replied fast! 100% would recommend.
10 February 2024
Reply from Vinyl Addicts
Glad we got everything sorted for you. Best regards
Reply from Vinyl Addicts
Nah, you're incredible 😉
Excellent service and prompt comms
Excellent service and prompt comms - super helpful too!
14 February 2024
Reply from Vinyl Addicts
Thank you for the great feedback.
Reply from Vinyl Addicts
Excellent. Thanks for the great feedback
HMV could never
Amazing service. Ordered a record on Wednesday evening and it arrived on Friday morning!! Free delivery btw. Couldn’t find this record for cheaper anywhere else and it came in perfect condition, couldn’t have asked for any more. Will be coming back!
29 February 2024
Unprompted review
Reply from Vinyl Addicts
Well, we look forward to seeing you again. 👀
Prompt and Well Packaged Delivery
Prompt and Well Packaged Delivery
The items I ordered were dispatched quickly and you can see that extra care was taken to minimise the risk of damage in the postal system. Everything was great and arrived in perfect condition. Will definitely be re-ordering from Vinyl Addicts in the future.
20 January 2024
Reply from Vinyl Addicts
Brilliant, glad we did good. Look forward to welcoming you back.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.