It’s a complete scam, I never received any product and the tracking information is forged. Also your credit card may be compromised if used so cancel it if you ordered from them! Some scammers claimin... See more
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See what reviewers are saying
!!! WARNING !!! VIORA is a scam, pretending to be our brand, Flawless Face Pillow. They have stolen our videos and images and are running paid ads to their scam site. Unfortunately, a lot of custo... See more
Wish I knew about this site first! I usually don’t order from random “companies” because I’ve worried this would happen so I learned my lesson. Never received order. Got an email it was shipped Dece... See more
Ordered contoured pillow 5th Oct, dispatched 12th. A strange parcel arrived at my billing address, so I emailed 30th Nov. No reply as of 15th Dec, buttons to View Order, Visit Store return dead... See more
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This is a SCAM
This is a SCAM! I have placed my order over 4 weeks now and I have not received my face pillow. I have emailed the company after 2 weeks to follow it up and have received a reply from Reese, customer support team, saying that she is closely tracking it. I replied by asking for the tracking number and never heard from again. I have emailed the company almost every other day since then to no avail. I even called their contact number, but no one ever picked up.
Never received it
Never received it. Been over 6 weeks. No one replies to email. No tracking number. A complete scam!! Do not order!
I ordered over 30 days ago and haven't…
I ordered over 30 days ago and haven't received anything or any tracking information. I have emailed the company every day and no one will respond to my refund request. They hope people just forget they ordered. SCAM! Buyer Beware!
Ordered a Face Pillow
Ordered a Face Pillow. A month later I received a flat small pillow with a children's style pillow case. Total scam!!
Complete bullsh!t
Complete bullsh!t. Sent cheap flat pillows and hideous covers instead of face pillows they showed.
SCAM
dont order, u'll never get it. they don't accept Paypal, which is suspicious. i still made an order 3weeks ago. no tracking number, Shop says 'ready to ship'. i send an email, they said "they are watching the tracking closely", total bullshit.
moral of the story, ill never make an order from a random company who doesn't take paypal. i think they even deleted their instagram account cuz a cant find it
i will file a dispute with my bank
I ordered two "beauty pillows" and got…
I ordered two "beauty pillows" and got some crappy off brand pillow from their "supplier". They won't respond to emails to refund me.
DO NOT BUY FROM THIS FAKE COMPANY
I would not even give this company a Star but it was the only way to leave a review. I paid $59.19CDN for two pillows. I never received them. I have written the co many times. No one gets back to me. No tracking number received. Fake company they take your money & run. Stay away. DO NOT BUY FROM THEM
I initiated a fraud claim with my bank too.
TC from Burlington Ontario
Scam artist and thieves!
This company is a scam artist. Ordered a product and 21 days later I still don't have my product. They won't return emails. Fake website because now the page for the product I ordered "can't be found". Save yourself the hassle and run far away.
I've initiated a fraudulent charge claim with my bank.
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