Viparspectra Reviews 12

TrustScore 2 out of 5

2.2

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2.2

Poor

TrustScore 2 out of 5

12 reviews

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Rated 1 out of 5 stars

40% off "system error", math or numbers isn't their strong suit

They had a 40% off promotion they won't honor. I emailed them and they said it was an "error", yet it still isn't fixed on the site. If that is an example of their math skills, we need to worry. Especially due to it being an electrical company. Last thing people need is a house fire due to "a mistake" or poor math.

23 April 2024
Unprompted review
Rated 1 out of 5 stars

My new KS5000 stopped working its dead…

My new KS5000 stopped working its dead still under warranty!
Its impossible to contact this company and they haven't responded to any of my emails!
I am so disappointed in Viperspectra Please get back to me I am sending new emails today!!!!!!!

15 January 2024
Unprompted review
Rated 1 out of 5 stars

Beware

Beware. They ran unauthorized charges on my visa card instead of issuing a refund once they got the light back on a return. Liars and fraudsters at best, Criminals at worst. Filing a complaint with law enforcement.

6 December 2022
Unprompted review
Rated 1 out of 5 stars

Terrible customer service.

I placed an order with this company, there was an issue with the order - on their side, the company have completely ignored all my communications, they have of course taken payment for the order.
The order was placed via their own UK website.

21 September 2021
Unprompted review
Rated 5 out of 5 stars

Quickly becoming my go-to store for all…

Quickly becoming my go-to store for all growing needs. I have the Par600 light and 4" exhaust fan and filter and they are excellent. I couldn't be more satisfied. I plan on getting a 2nd complete indoor grow system (light, tent, fans, bags, etc) and they will all be VIPARSPECTRA! Thank you

26 March 2021
Unprompted review
Rated 2 out of 5 stars

Viparspectra is a cheap budget light that works like a cheap budget light PERIOD!

Come on people! Viparspectra is a budget light just like dollar store items. My first one didn't last a month P1000 and company refused to replace it because of COVID-19 in my house. My next P1000 can not compete with my old Mars Hydro Cob and my two P1500 are okay budget lights.
If you want to grow quality plants with quality flowers save your money and buy something better and from a company that values customer service.

22 March 2021
Unprompted review
Rated 3 out of 5 stars

Xs2000 was upgraded but they sent me the old version.

They have upgraded their xs2000 with more red diods. I ordered a light 12 days ago and DID NOT receive the new upgrade. If I buy a new light I expect to get the newest version of that light available at the time of purchase. This didn't happen. It was dishonest and not upfront with this information. I contacted a rep on their Facebook group and they didn't seem to care. Please be advised, if you buy an xs2000 make sure you get the new upgraded version. I am a very unhappy customer. They didn't send the newest version of the light and the customer service is terrible. This is my 4th light bought from them but it will be my last.

22 March 2021
Unprompted review
Rated 5 out of 5 stars

Viparspectra are the best horticultural…

Viparspectra are the best horticultural lighting company I've ever had the pleasure of doing business with. The XS range of lights are beyond amazing!! Literally a growers dream come true!!

Amazing customer service and huge knowledge of their products to help put your mind to rest when choosing lights for your setup.

I highly recommend Viparspectra!

22 March 2021
Unprompted review

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