They responded immediately, within 15 minutes of call, electricity was established at two properties. Scheduled work was not affected! They opened before 08:30 so I did not have to call back. Sign up... See more
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Quick, simple and highly recommend. I submitted my information the night before and first thing the next day, I received a call breaking down cost and what were the steps to switch over. Not only am I... See more
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Mr. Zambito from the Concierge Team was fantastic! He explained everything we needed to do and was very patient with us old folks! He led us through the process with caring and understanding. I was... See more
Company replied
My representative was Naim and he was fantastic. Being new to solar energy and now having to pick an electric company that would meet my needs was challenging for me. Naim so patiently answered all my... See more
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Company details
About Ambit Energy: VIP Concierge Team
Written by the company
Ambit Energy
Who are we?
Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone.
Choosing an Energy Provider:
Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier.
Customized Solutions:
Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service.
Business & Commerical:
Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy's Mission:
Written by the company
- “To be the finest and most-respected retail energy provider in America.”
T.L.C. Guarantee
Try it. Like It. Or Change It. Guaranteed.
We’re so confident you'll be happy with your new Ambit Energy plan that we're willing to guarantee it! If you find your plan isn’t exactly what you need, you can change to a different Ambit term plan any time once in your first 12 months of service without penalty. So... shop with the confidence of knowing you can't go wrong! It’s our way of letting you know that we’re committed to providing you with the service that’s right for your needs.
Contact info
2807 Allen St #2369, 75204, Dallas, United States
- (817) 402-2664
- team@vipenergyservice.com
- vipenergyservice.com
4.7
Excellent
606 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Ambit Energy: VIP Concierge Team
Thank you, Rumualda! We’re glad to hear everything was easy and fast for you. We appreciate you choosing us and we’re here anytime you need support.
Great service
Very easy to get my new service on! With everything happening with a new move, they made it easy to check this off of our to do list!
20 December 2025
Reply from Ambit Energy: VIP Concierge Team
Thank you so much for sharing this, Junior. We’re really glad the process felt easy especially with everything you have going on during the move. Welcome to Ambit and we’re excited to have you with us. If you ever need anything, we’re always here to help.
Marco did a fantastic job at explaining…
Marco did a fantastic job at explaining the process and getting my electric turned on easily and hassle free! I would 100% recommend Marco and the VIP Concierge Team
19 December 2025
Reply from Ambit Energy: VIP Concierge Team
We’re thrilled to hear about your smooth experience with Marco and the VIP Concierge Team,Hugo! It’s wonderful that he made the process clear and effortless for you. Welcome to Ambit, we’re excited to have you with us and look forward to serving you well.
The gentleman was kind
The gentleman was kind, courteous and patient. He explained everything very well to me and he was very helpful. Thank you for making my move easier.
18 December 2025
Reply from Ambit Energy: VIP Concierge Team
We’re so glad to hear about your positive experience, Kelly! Our team takes pride in being kind, patient, and thorough, and it’s wonderful to know that the gentleman was able to make your move easier. Thank you for sharing your feedback, it truly inspires us to keep delivering helpful service every step of the way.
Reply from Ambit Energy: VIP Concierge Team
Thank you so much for sharing your kind words, Tammie! We’re thrilled to know you love our company and the light we bring. Your support truly brightens our day, and we look forward to continuing to serve you with products that shine just as brightly.
Josue is a very helpful person
Josue is a very helpful person, he understood my situation and help me to get the best service option for my needs, I hope after signing a contract with Ambit everything continues as good as the beginning
12 December 2025
Reply from Ambit Energy: VIP Concierge Team
Thank you for sharing your experience, Manuel! We’re glad Josue was able to understand your needs and guide you to the best service option. We appreciate your trust in Ambit and look forward to continuing to provide the same great support throughout your journey.
I have solar panels and had questions…
I have solar panels and had questions that were answered very well and ease of switching from TXU was great.
10 December 2025
Reply from Ambit Energy: VIP Concierge Team
We’re delighted to hear your questions were answered clearly and that switching from TXU was smooth, John! Thank you for trusting us with your solar journey, we’re glad we could make the process easy.
The team made the experience super easy…
The team made the experience super easy to access
15 December 2025
Reply from Ambit Energy: VIP Concierge Team
We’re so glad to hear that Emerson! Making things easy and accessible is always our goal. Thank you for sharing your experience.
Reply from Ambit Energy: VIP Concierge Team
Thanks so much, Marta! We’re glad you had a great experience
Answered my questions
Answered my questions, but when the advisor was unsure, he didn't guess. He got the answer. Really easy process to switch to Ambit Energy.
11 December 2025
Reply from Ambit Energy: VIP Concierge Team
Thank you for your feedback, MIke. We’re glad to hear your advisor provided accurate information and ensured your questions were fully answered. It’s great to know the process of switching to Ambit Energy was easy for you.
Marco was tremendously helpful
Marco was tremendously helpful. He explained all of the details of the current plan I am switching to and also helped me look into the future at some other possibilities I could have to deal with.
11 December 2025
Reply from Ambit Energy: VIP Concierge Team
Thank you for sharing your experience, Greg. We’re glad to hear Marco was able to provide clear explanations of your current plan and guide you through future possibilities. Your feedback affirms our commitment to knowledgeable and helpful service
Ambit was quick and knowledgeable in…
Ambit was quick and knowledgeable in connecting my service enjoy the experience.
11 December 2025
Reply from Ambit Energy: VIP Concierge Team
Thank you for your feedback, Dale!. We’re pleased to know our team was able to connect your service quickly and provide knowledgeable support. We appreciate your trust and look forward to assisting you again.
Easy enrollment without complications…
Easy enrollment without complications regarding the plan for solar panels
3 December 2025
Reply from Ambit Energy: VIP Concierge Team
We appreciate your feedback! It’s great to know the enrollment was easy and straightforward. Our team is committed to keeping the process simple and ensuring you get the most out of your solar panels.
Good services
6 December 2025
Reply from Ambit Energy: VIP Concierge Team
Thank you, Trung! We appreciate your feedback and are glad you’re satisfied with our services. Providing excellent support is always our priority, and we look forward to serving you again.
Ambit Energy and Naim are a great team
I am very excited to get started with Ambit Energy. Naim helped with my decision, with his awesome attitude and answers to my questions. Looking forward to this next year!
4 December 2025
Reply from Ambit Energy: VIP Concierge Team
Thank you so much for sharing your excitement, Brenda! We’re thrilled to hear that Naim’s positive attitude and clear guidance made your decision easier. Our team at Ambit Energy is committed to supporting you every step of the way, and we look forward to making this next year a rewarding experience together. Welcome aboard!
Ease of having a direct phone # to call.
2 December 2025
Reply from Ambit Energy: VIP Concierge Team
Thank you for sharing your feedback, Kimberly! We’re glad to hear that having a direct phone number made it easier for you to reach us. Providing quick and convenient support is something we value, and your comment reassures us that we’re on the right track.
AS long as what the sales…
AS long as what the sales representative i will be haooy with my switch
26 November 2025
Reply from Ambit Energy: VIP Concierge Team
Thanks for your feedback, Jaime! Our sales team will make sure your switch goes smoothly and keeps you happy.
Reply from Ambit Energy: VIP Concierge Team
Thank you for your feedback, Tamishia! We’re glad you enjoyed our service and appreciated the no‑deposit convenience.
Reply from Ambit Energy: VIP Concierge Team
We truly appreciate your feedback, Alice!. Delivering excellent customer service is always our priority, and it’s wonderful to hear that reflected in your experience
Reply from Ambit Energy: VIP Concierge Team
Marco will be thrilled to hear this, Paulette! We’re grateful for your feedback and happy you had a great experience
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