Fasbags Reviews 497

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like bags and accessories are well-made, authentic-looking, and durable. Many people are impressed with the excellent customer service, highlighting the staff's professionalism, helpfulness, and quick responsiveness in addressing inquiries and providing updates. Reviewers frequently mention that the ordering process is smooth, with efficient shipping and proactive communication from the team. Some customers specifically appreciate the personalized assistance from staff members who help with selections and ensure satisfaction. While most experiences are overwhelmingly positive, a few customers noted minor issues such as a bag arriving with a small sewing flaw, which was promptly resolved by customer service.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the high quality... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight and satisfaction with the... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the helpfulness and... See more

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and responsiveness.... See more

Order

People report positive experiences with order. Many customers express satisfaction with their purchases,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eric and his team deliver by far the best customer experience you could possibly imagine. They’re always sending me cute ideas of things I would have never known existed. They’re always sending qualit... See more

Company replied

Rated 5 out of 5 stars

I just bought my third bag after purchasing two Chanel bags from this company 16 months ago, along with a Chanel belt. The quality is unbelievable. One of the bags I have carried every day and it st... See more

Company replied

Rated 5 out of 5 stars

This purchase makes 5 times that I have bought from Crozus! I am so impressed with the quality as always. Of course I cannot leave a superb review without mentioning the BEST customer service/ sales... See more

Company replied

Rated 5 out of 5 stars

Company Rep Eric went above and beyond I made a mistake noting his product for another and tried canceling The other vendor no contact info. Anyway we got corrected , but what a Hastle and va... See more

Company replied


Company details

Written by the company

Founded in 2019, our mission is to deliver Luxury for Less while becoming the most trusted and leading store in the market. Since launch, Crozus - Fasbags has built strong, loyal relationships by putting our customers at the heart of everything we do. Satisfaction Guaranteed: 30-Day Free Returns, Exchanges, or Refunds | Free & Fast Shipping | Duty-Free. If you have any questions about us or our products, feel free to contact us. We're here for you - now and always.


Contact info

4.9

Excellent

TrustScore 5 out of 5

497 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Quality Bags at Great Prices

Eric and his team deliver by far the best customer experience you could possibly imagine. They’re always sending me cute ideas of things I would have never known existed. They’re always sending quality of their products are better than any other bags I’ve purchased. I highly recommend purchasing from Fasbags - Crozus. You will not be disappointed!! I cannot wait to buy many more from them! <3

15 October 2025
Unprompted review
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Reply from Fasbags

Thank you so much for your incredibly kind words! We’re thrilled to hear that our team has been able to bring you such a wonderful experience. Your support and recommendation truly brighten our day! We’re excited to continue bringing you pieces you’ll love and can’t wait to help you pick out your next favorites!

Rated 5 out of 5 stars

David is always on top of the latest…

David is always on top of the latest products in the brands I'm buying. I have worked with him for the last year. LV for my 16-year-old granddaughter & CN for me. I buy the TTO for myself. Quality is excellent. It’s also fun to see some bags before they hit the website. I do recommend the brand.

15 October 2025
Unprompted review
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Reply from Fasbags

Thank you for your valuable feedback, Consumer. We truly appreciate your kind words and are glad that you’re satisfied with our products. We’ll continue striving to provide even better service for your next order. Please let us know if there’s anything we can assist you with.

Rated 5 out of 5 stars

The varacity of the product was…

The varacity of the product was authentic! I enjoy wearing the shoe brand!

11 November 2025
Unprompted review
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Reply from Fasbags

Thank you so much for your feedback, Alex! We are really happy when you like our products. We will try our best to support you better in your next order so please let us know if you need our support

Rated 5 out of 5 stars

Not only did the bags I ordered arrive…

Not only did the bags I ordered arrive quickly, they are absolutely beautiful! I couldn’t be more pleased. Super kind and professional seller too! Thank you!

17 October 2025
Unprompted review
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Reply from Fasbags

Thank you so much for your lovely feedback, Ellen! We’re so happy to hear that you love your bags and that they arrived quickly. It was a pleasure serving you, and we truly appreciate your kind words and support!

Rated 5 out of 5 stars

Very helpful and transparent staff

Very helpful and transparent staff. Love my bag 5/5

7 November 2025
Unprompted review
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Reply from Fasbags

Thank you so much for your kind words and 5/5 rating, Timothy! We're thrilled to hear that you love your bag and had a great experience with our team. Your support means a lot to us!

Rated 5 out of 5 stars

The bag I ordered was beautiful

The bag I ordered was beautiful, and the service was exceptional. I will use Fasbags again for other special purchases.
The quality of the bag was exceptional, it arrived in a timely manner and was packaged well. I am very pleased.

7 November 2025
Unprompted review
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Reply from Fasbags

Thank you so much for your wonderful feedback, Megan! We're delighted to hear that you loved your bag and had a great experience with our service. We truly appreciate your support and look forward to helping you with your next special purchase!

Rated 5 out of 5 stars

Excellent Quality

I am very impressed with the quality of my bag. The hand feel, color and quality of the hardware are excellent. Highly recommend!

7 November 2025
Unprompted review
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Reply from Fasbags

Hi JerseyGirl, Thank you so much for your kind words! We're thrilled to hear that you’re impressed with the quality, feel, and design of your bag. Your recommendation means a lot to us!

Rated 5 out of 5 stars

I can’t say enough about this website…

I can’t say enough about this website and Azura with her customer service and going above and beyond. I have ordered several things from this site now, and all bags & wallets have exceeded my expectations. They are all so beautiful and so soft. The quality is exceptional. I know these sites can be scary but trust me, this is legit and I would not hesitate to order from them. I am not one to leave reviews… but this time I had to. I will definitely be a repeat customer. Thank you Azura , for taking such good care of me ;) Can’t wait to refer my friends to this site.

6 November 2025
Unprompted review
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Reply from Fasbags

Thank you so much for your kind words and wonderful feedback, Christy! We’re thrilled to hear that you’ve loved your bags and wallets, and that your shopping experience has been such a positive one. Providing high-quality products and exceptional customer service is always our top priority, and it means the world to know it shows. We truly appreciate your trust and support, and we can’t wait to serve you again soon!

Rated 5 out of 5 stars

I love Crozus

Easy to shop great merchandise
Great customer service

4 November 2025
Unprompted review
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Reply from Fasbags

Thank you for sharing such thoughtful feedback with us, Mario. We’re delighted to hear that you enjoyed both the shopping experience and the quality of our merchandise. We truly appreciate your trust in us and look forward to serving you again soon.

Rated 5 out of 5 stars

Beautiful Purse - Great Quality and Style!

I'm so happy with this purchase! The purse looks even better in person - the material feels high-quality, the stitching is neat, and the hardware adds a really nice touch. It's the perfect size for everyday use. I also love how versatile it is. Overall, this purse exceeds my expectations. Highly recommend.

30 October 2025
Unprompted review
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Reply from Fasbags

We’re absolutely thrilled to hear that you love your new purse, Donna! Thank you for your kind words about the quality and design. It means a lot to us. We’re so glad it exceeded your expectations and has become your perfect everyday companion. Enjoy using it, and we hope to serve you again soon!

Rated 5 out of 5 stars

Real Deal

This company is the real deal… Not a scam. Very helpful and accommodating in every sense of the word. The merchandise comes in a timely manner, packaged properly and excellent quality. What you see is what you get. I will continue to do business with them.

26 October 2025
Unprompted review
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Reply from Fasbags

Thank you so much for your wonderful feedback, Linda! We’re thrilled to hear that you’ve had such a positive experience with our company. Our team takes great pride in providing high-quality products and excellent service, so it’s great to know our efforts are appreciated. We look forward to continuing to serve you in the future!

Rated 5 out of 5 stars

Top notch service

Top notch service! Perfectly and carefully wrapped, just beautifully. The prices are phenomenal! So happy & grateful I found this store! : )

1 October 2025
Unprompted review
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Reply from Fasbags

Hi Heather, Thank you very much for your wonderful feedback! We’re delighted to hear that you’re satisfied with our service, packaging, and prices. We truly appreciate your support!

Rated 5 out of 5 stars

The merchandise is qualified

The merchandise is quality, the delivery is quick, and the communication is excellent .

23 October 2025
Unprompted review
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Reply from Fasbags

We truly appreciate your positive feedback, Karen! It’s wonderful to hear that you’re satisfied with our product quality, fast delivery, and communication. Thank you for your support.

Rated 5 out of 5 stars

I ordered the LV monogram bracelet

I ordered the LV monogram bracelet. The ordering process was very smooth: the agent helping me was knowledgeable, very courteous, responsive and sent regular updates on the status of my order. I received my bracelet within a week and it was absolutely stunning. The craftsmanship was excellent and the item was essentially indistinguishable from the original. I have purchased several items on this site and all have been excellent quality. I will most certainly return. Thank you for a great experience!

22 October 2025
Unprompted review
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Reply from Fasbags

Thank you so much for your wonderful feedback, George A K! We’re truly happy to know you had such a smooth experience and loved your bracelet. Your kind words mean a lot to our team. It’s an honor to have your continued trust and support. We look forward to helping you find more beautiful pieces in the future!

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience! Quality products and excellent customer service.

3 October 2025
Unprompted review
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Reply from Fasbags

Thank you for your wonderful feedback, Milen! We’re so happy to know you enjoyed both the quality of our products and our customer service. Your support means the world to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

The items arrived as described

The items arrived as described, and I’ve gotten so many compliments on them! I will definitely shop here again.

20 October 2025
Unprompted review
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Reply from Fasbags

Thank you so much for sharing your experience, Katherine! We’re delighted to hear the items were just as described and that you’ve been receiving so many compliments. We truly appreciate your support and look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Very happy with my LV purse

Very happy with my LV purse. Very good customer service! Will order again for sure!

20 October 2025
Unprompted review
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Reply from Fasbags

We’re so glad to hear you’re enjoying your new purse, Mia Kramer! Thank you for sharing your kind words about our customer service. We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Best High End Shopping

I have to say that I have ordered probably 10 bags from this company and recently ordered Christmas gifts for my granddaughters, including handbags and shoes. The quality is excellent. The packing is always the best, and the shopping experience is easy with Azura. I just tell her what I’d like to buy. She’ll show me a few pictures in the colors and styles I like, and send me a link to pay. She is a very personal sales associate and I would not shop with any other person or website for high quality designer goods.

17 October 2025
Unprompted review
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Reply from Fasbags

Hi Joyce, We’re truly grateful for your continued trust and support! It means so much to hear that you enjoy not only the quality of our products, but also the care we put into packaging and service. Knowing your Christmas gifts were a joy makes us so happy. We look forward to helping you discover more beautiful pieces you’ll love!

Rated 5 out of 5 stars

As a skeptic I rarely use a website to…

As a skeptic I rarely use a website to order without a recommendation from friends. But once in awhile I ‘d find a good one- and this is a good one guys!!! I worked with Azura and let me tell you the customer service is fantastic. The quality of the bag is for real - I am 💯 so happy with my bag!!! I do have my eyes on a couple other items so will definitely come back! The delivery is excellent btw. I gave a 5 star for customer service- quality - professionalism—trustworthiness- and fast delivery 👍

17 October 2025
Unprompted review
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Reply from Fasbags

Hi Lan, Thank you so much for sharing your experience! We’re delighted to hear that you took a chance with us and felt so satisfied with both the quality and the service. It’s wonderful that you’re happy with your bag and the delivery, and we’re honored to have earned your 5-star rating. We look forward to welcoming you back for your next purchase!

Rated 5 out of 5 stars

Great products!

This is by far one of the best online products of this kind I have purchased. Eric has been a huge help and such a valuable resource. I’m so pleased, I’m working with him to do some Christmas shopping. HIGHLY recommend!

17 October 2025
Unprompted review
Fasbags logo

Reply from Fasbags

Hi Customer, Thank you so much for your kind words! We’re thrilled to hear this has been one of the best online purchases you’ve made. We truly appreciate your trust, and we’re excited to keep helping you, especially with your Christmas shopping. Your recommendation means a lot to us!

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