VIP Pro Moving Reviews 138

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, efficiency, and careful handling of belongings, making the moving process smooth and stress-free. Many people highlight the excellent service, noting that the teams are punctual, accommodating, and go above and beyond expectations. The user experience is consistently described as positive, with consumers appreciating the ease and speed of their moves. However, some customers also noted issues with the service, such as movers forgetting necessary equipment, leading to delays. A few other people also noted concerns regarding pricing, with some experiencing discrepancies between initial estimates and final costs. Additionally, some reviewers reported damage to their furniture and belongings, and a minority expressed dissatisfaction with the movers' experience level and occasional rudeness.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and care... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers found the pricing reasonable,... See more

Product

Clients share ambiguous opinions on product handling and packing. Some customers praised the efficient... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe their moving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve worked with many movers and this crew was great. My foreman was Murat Legenda and his coworker Mansur. - both were fast, efficient and professional without compromising attention to detail.... See more

Rated 5 out of 5 stars

Great experience with very professional team from VIP Pro Moving. 3 great guys led by Urmat came right on time, took great care of our furniture and went out of their way to make this moving experi... See more

Rated 5 out of 5 stars

We just used VIP Pro Moving and we couldn't have had a better experience. The prices were extremely reasonable the service was topnotch. John, Mansur and Murat were the best team of movers. They sho... See more

Company replied

Rated 5 out of 5 stars

Arseny, Eric and John were the BEST movers we have ever had!!! They. Were polite, efficient and worked miracles getting a couple of beds upstairs that seemed impossible. We have moved several t... See more


Company details

Written by the company

VIP Pro Moving proudly brings over five years of dedicated and professional moving services to the greater Los Angeles area. Throughout our years of experience, we have honed our skills to offer an exceptional and seamless moving experience tailored to meet the unique needs of every client. We specialize in a wide range of moving services, including local moves, residential relocations, commercial and office transitions, and apartment moves, ensuring that no matter the size or scope of the move, we are equipped to handle it with expertise and care. Our team of highly trained movers takes pride in providing meticulous attention to detail when handling your belongings, ensuring that everything from fragile items to bulky furniture is transported safely and efficiently. At VIP Pro Moving, we understand that moving can be a stressful process, which is why we offer additional packing and unpacking services, allowing our clients to focus on settling into their new space while we take care of the logistics. Whether you’re relocating to a new home, office, or apartment, we strive to make the process as smooth and stress-free as possible. What sets VIP Pro Moving apart is our unwavering commitment to delivering top-tier customer service. We believe that every client deserves access to premium moving services, regardless of the size or distance of their move. That’s why we prioritize fair and transparent pricing, with no hidden fees or unexpected costs. We provide upfront quotes so that our customers can feel confident that they are receiving honest, competitive pricing for the services we offer. Our goal is to not only meet but exceed expectations by providing a personalized moving experience that caters to the specific needs and preferences of each client. With years of experience, industry knowledge, and a focus on customer satisfaction, VIP Pro Moving has become a trusted name in the moving industry within Los Angeles. We continue to build on our reputation for reliability, professionalism, and exceptional service, ensuring that every move is handled with the highest level of care and attention. Whether you’re moving locally or need assistance with packing, our team is ready to help you every step of the way, ensuring that your move is efficient, smooth, and stress-free.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

138 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Always Great

Sean & Asyl were absolutely incredible helping us move. This is the second time we have used VIP Pro Moving and we will never use another company after how great our experience has been twice now. They were fast and handled all of our items with care.

7 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent packing service with Eddie and Vadim

The project went perfectly. Eddie and Vadim were professional, punctual, kind, courteous, and worked quickly to securely pack several rooms ahead of a big move. They brought all the materials we needed and gave extra special attention to fragile items. They asked questions and kept great communication throughout the project. I highly recommend these guys and will use them again!

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Perfect experience!

Honestly this is my first time experiencing moving and it’s safe to say that this is the best experience. The boys are so polite and respectful. They made sure to be very careful with every item/package. They worked very quickly. Great communication. I loved that they could talk in multiple languages. They assured us we could relax and they took care of every detail possible. Thanks the company for such a trustworthy service, perfect pick of great workers and a smooth experience of moving, making our lives easier!

25 November 2024
Unprompted review
Rated 5 out of 5 stars

They were incredibly professional

They were incredibly professional, fast, upfront about costs, and a great value. They were fantastic moving my bedroom apartment.
We were done in 3 hours almost exactly. I would highly recommend them and use them again in a future move. Thank you Murat and Turat 🥳

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Aza and Abi were wonderful! Placed everything in the corresponding areas and helped with unboxing and organizing everything. Would definitely recommend.

16 November 2024
Unprompted review
Rated 5 out of 5 stars

Mura and Bilal - The BEST

Mura and Bilal are awesome! We were moving from an AIR BNB to a hotel. When we got to the hotel, the room wasn't available, and we had to find another place immediately. They were patient with us and all the changes happening in real-time. They helped in every way they could. They are pleasant guys and fast. I highly recommend them for any moves, big or small. Great guys!

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Good experience.

Good experience.
Efficient but a little pricey

10 November 2024
Unprompted review
VIP Pro Moving logo

Reply from VIP Pro Moving

Oscar, thank you! Our team appreciates your feedback. It was our pleasure assisting with your move.

Rated 5 out of 5 stars

Eddie and Bilal made my move…

Eddie and Bilal made my move stress-free and efficient. Great service provided. Can highly recommend them for you!

9 November 2024
VIP Pro Moving logo

Reply from VIP Pro Moving

Thank you for the wonderful review, Kelvin! We're grateful for your feedback and the opportunity to assist with your move.

Rated 5 out of 5 stars

The guys did a fantastic job moving…

The guys did a fantastic job moving into my apartment. Five star job all the way 👍🏻👍🏻

5 November 2024
Unprompted review
VIP Pro Moving logo

Reply from VIP Pro Moving

Chris, thank you for your kind words, it means the world to us! Safe and happy settling in your new place.

Rated 5 out of 5 stars

$ + Service = Excellence

I spoke with Steve, an excellent communicator with efficient follow-through. The service and cost were excellent. Eddie managed my move and did an excellent job. The only company to call.

5 November 2024
Unprompted review
VIP Pro Moving logo

Reply from VIP Pro Moving

Rhoni, thank you for sharing your positive experience with us! We're delighted to have been a part of your move.

Rated 5 out of 5 stars

Excellent Experience

Communication from start to finish was excellent; movers showed up on time (actually 5 min early!); conscientious; polite; professional; beyond helpful; friendly. They definitely went above and beyond!! I highly recommend this company!!!

3 November 2024
Unprompted review
VIP Pro Moving logo

Reply from VIP Pro Moving

Thank you, Michelle! Your feedback is truly appreciated. It was a pleasure helping you move.

Rated 5 out of 5 stars

Came early very nice very professional

Came early very nice very professional

2 November 2024
Unprompted review
VIP Pro Moving logo

Reply from VIP Pro Moving

Netta, your kind words made our day! Thank you for choosing us for your move. We're here for you whenever you need assistance in the future.

Rated 5 out of 5 stars

This is a great moving company they…

This is a great moving company they take care of all your things great I will never use no one but them

2 November 2024
Unprompted review
VIP Pro Moving logo

Reply from VIP Pro Moving

Renee, your kind words made our day! Thank you for choosing us for your move. We're here for you whenever you need assistance in the future.

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