While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their incredible talent, engaging personalities, and ability to create a fantastic atmosphere. Many people highlight the seamless booking process and the excellent user experience, noting how easy it was to choose songs and communicate with the team. Reviewers frequently mention the staff's attentiveness to detail and their ability to exceed expectations, often getting everyone up and dancing. The service provided is described as professional, entertaining, and a perfect way to inject life and energy into an event, leaving guests with lasting positive memories.

What people talk about most

Staff

People report overwhelmingly positive experiences with staff, consistently praising their professionalism and... See more

Service

Customers consistently note positive experiences with service. Reviewers praise the entertainment provided,... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers consistently express satisfaction,... See more

User experience

Customers had positive experiences with user experience. Many reviewers highlighted the fun and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nelson was absolutely incredible, right from our first meeting and throughout our booking and wedding. Very attentive to detail and has the most amazing personality. Got all our family and friends wor... See more

Rated 5 out of 5 stars

We booked Nelson for our wedding to surprise our guests and bring the party – and he absolutely exceeded all expectations! Nelson was fantastic from start to finish. He had everyone up dancing and sin... See more

Rated 5 out of 5 stars

We had Nelson as our singing waiter at our wedding and he was absolutely fantastic! He brought so much fun and energy to the day — perfectly blending in as a waiter before surprising everyone and... See more

Company replied

Rated 5 out of 5 stars

Wow Nelson took our wedding breakfast to the next level! One of my guest said ‘you know it’s going to be a fantastic wedding, when 40 mins after saying “I Do” 100 guests are up doing the conga’. Ne... See more


Company details

  1. Entertainment agency

Written by the company

We get the party started !!! We are the waiters that serve up the party. Surprise singing waiters for weddings, corporate events and parties.. Hand picked songs just for you. Bang, crash wallop the VIP waiter takes down a love letter. as he is helped to his feet he starts to sing. Then one by one the guests stand on chairs and join in, as the room starts to fill with Adrenaline. Suddenly the party starts earlier than expected by the people no one suspected.


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mr and Mrs Masters

Myself and my husband booked Nelson as a surprise for our guests. Nelson blended in with the Hotels service staff so well. When it came to the time Nelson fell over all our guests panicked and went rushing over to help him, Nelson played it so well a bridemaids was about to call a ambulance and guest where getting jacket to put over him and under his head. The moment Nelson started to get up and began singing all our guest where shocked and totally surprised. He had people singing along straight away and everyone on their feet. It truly made the wedding and people couldn't stop talking about it. Nelson you are amazing!! Thank you again the new Mr and Mrs Masters x

6 July 2024
Unprompted review
Rated 5 out of 5 stars

The best decision you will make!

The BEST entertainment from a true showman. Super fun addition to your wedding or party. Nelsons energy is infectious, seamlessly interacting with guests, getting everyone up and dancing! VIP Waiters are not just entertainment; it is an experience. If you're looking to add a super fun and memorable touch to your wedding or party, VIP Waiters is an absolute must!

3 July 2024
Rated 5 out of 5 stars

Amazing performance

Nelson was amazing at my wedding. He got the crowd up on their feet and lifted the mood of the whole building. I would recommend him to anyone having a wedding coming up. The best decision we made.

3 July 2024
Rated 5 out of 5 stars

Nelson is absolutely incredible

Nelson is absolutely incredible.

I have been a wedding manager for years now and work with lots of amazing suppliers but Nelson really stood out to me. He was helping out with the staff all day to really build up the rapport with the guests and when it was time for his performance, he really got the guests engaged and enjoying themselves, it was a huge hit! To add to his performance he was an absolute pleasure to work with. If you are looking for a singing waiter or some form of entertainment for your wedding day, I would definitely recommend Nelson from VIP Waiters.

23 June 2024
Rated 5 out of 5 stars

WOW WOW WOW!!

WOW WOW WOW!!! Hired Nelson as a surprise for my brother’s wedding. After seeing the reaction when I turn up to a wedding reception and everyone was buzzing about it. So grabbed the chance and had to wait to see it for my own eyes. The way everyone gets up and dancing 💃 🕺 is great! Would highly recommend Nelson for your big day.

15 June 2024
Unprompted review
Rated 5 out of 5 stars

AMAZING

Nelson was an absolute dream to work with! From the moment we met, he exuded professionalism and a genuine passion for his craft. His ability to blend seamlessly into our team was remarkable, making it impossible for anyone to suspect he wasn't a genuine member of staff. The "fall" was spectacular!! Nobody suspected Nelson- He really got the party going.. It was truly a testament to his talent and dedication. We can't recommend Nelson highly enough – he's a fantastic addition to any wedding day.

21 May 2024
Rated 5 out of 5 stars

Our guests loved it!

Thank you Nelson! Our guests absolutely loved the Singing Waiter act. Nelson had everyone up dancing during the wedding breakfast and the guests genuinely had no idea as Nelson was serving drinks throughout the day.

Thank you again!

15 May 2024
Rated 5 out of 5 stars

What a start to the party!!

Originally I was going to book Nelson as a surprise for my husband on our wedding day, but instead I told him and we booked him together, but I wish I had kept it as a surprise!
Nelson was absolutely incredible!!

Firstly, his personality is infectious! From our first meet at a wedding fair, to our zoom and emails, you can tell from the messages he sends that he's going to provide good fun.
Nelson was easy to get in contact with, professional and helpful.

On the day he blended in seamlessly with the staff so no one suspected he was anything other than a waiter, which made the shock of the start of his act even more of a surprise.

He got EVERYONE up and dancing before the party had even got started- even the people who 'don't dance' 😂😂
We had an absolutely incredible time kicking off with waving of napkins, to a conga around the room and even some karaoke from a guest, groom and bride to Mr Brightside.
So many of our guests came and told us how much they loved it (even if how he started the set gave them an initial shock- Nelson can act!!! 🙌🏻)
and how much fun they had.
Thank you, Nelson for all the fun you brought to our wedding!! We would 100% recommend you and hope to see you at future weddings, but don't worry we will keep your secret!

25 May 2024
Unprompted review
Rated 5 out of 5 stars

Nelson you are amazing!

Nelson you are amazing!! Our guests were blown away and everyone’s still talking about it! The best entertainment for any occasion - would highly recommend Nelson if you want something special for your wedding! Thankyou again! X

9 June 2024
Rated 5 out of 5 stars

Nelson from VIP Waiters a legend

We booked Nelson from VIP Waiters as a surprise for our guests. He did not disappoint! He had everyone up singing and dancing and loving every moment. With guests wanting more! He was fantastic and highly recommend to anyone looking for something a little different for their special day! Thanks Nelson

18 May 2024
Rated 5 out of 5 stars

Nelson the best singing waiter

Nelson really did help make our day. Professional to the last, he fitted in when pretending to be part of the team at Chapel House and when he fell over as the beginning of his act he was so convincing a number of my friends were thinking of calling 999. There were a few people in the room that I didn’t think would get involved with some of the singing and dancing but boy was I wrong. Would I recommend yes yes and more yes. Thankyou for being part of our wedding day giving us and our guests memories for a lifetime

18 April 2024
Rated 5 out of 5 stars

From the moment I took his first call

From the moment I took his first call, I knew I had to have Nelson for our wedding. He explained the process clearly & was incredibly professional & charming from the outset. He said he would create carnage on the day & he really delivered! I can honestly say it was the highlight of the day, everyone was up on their feet, waving napkins, copying his actions, conga lines all around the venue, we laughed so much! Nelson is a legend!

27 April 2024
Rated 5 out of 5 stars

Thank you

Thank you. Thank you. Thank you for a superb secret to our daughter’s wedding. The party got started as soon as you two burst into life ! Amazing entertainment. Great voices and great memories. Thank you both Will certainly be recommending you to anyone who needs a secret surprise

3 May 2024
Rated 5 out of 5 stars

What amazing entertainment

What amazing entertainment Nelson and David were. Great communication and you really were a surprise to the guests and certainly got the party started for the wedding party. Would have no hesitation in recommending you to our friends. Thank you both so much. You two are stars xxxx

26 April 2024
Rated 5 out of 5 stars

Wow what’s an experience with Nelson

Wow what’s an experience with Nelson? He was amazing on what he did hands on with everything so friendly couldn’t ask for a better person. highly recommended to anyone he is the best x mr&mrs lovelock

20 April 2024
Unprompted review
Rated 5 out of 5 stars

Wedding Day Surprise

Nelson was amazing, he promised to get the party started and boy did he deliver, everyone up on their feet singing and dancing. My daughter and son-in-law absolutely loved it, thank you so much ❤️

13 April 2024
Rated 5 out of 5 stars

Nelson was the best singing waiter we have ever seen

Nelson was so good at mixing in with the staff at Salomons Estate, he worked throughout the whole day and everyone was so shocked and excited when they realised he was a singing waiter! he created such an amazing experience for the bride, groom and also the guests.
definitely book if you want everyone to remember your wedding forever with laughter, love and dancing.

15 April 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look