Virtono Reviews 16

TrustScore 2 out of 5

1.8

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Company details

  1. Home & Garden

Information provided by various external sources

Since our founding in 2014, we happily served thousand of clients from all over the world and we continually searched new ways to deliver on our mission: High Quality at Fair Prices. We are now very proud that we discovered and adjusted the right combination between qualitative and affordable web hosting solutions for Companies and individuals.


Contact info

1.8

Poor

TrustScore 2 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scaaaaaaaaaaaaam

Guys, stay away from these Romanian scammers.

I paid for a server with 4 additional IPs, and just 2 days after the server was delivered, they terminated my account and shut down the VPS without providing any reason.

When I contacted support, they kept ignoring my messages. I then requested a refund since I paid with my credit card through Stripe, but to this day I still haven't received any response.

I'm posting this as a warning to others: stay away from this Romanian provider.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

I had a verPaid for domains but never received them – lost them due to delayy bad experience with…

I had a very bad experience with virtono.com.

I purchased the following domain names:

* belgeonay.icu
* güzeldiploma.com

However, the domains were not delivered to my account even after 3 days. I also opened a support ticket but did not receive any response for more than 2 days.

During this time, while I was waiting for delivery and support, both domains were registered by someone else. Because of this delay and lack of response, I lost the domains I had already paid for.

This is not the first time I have experienced this issue with this provider.

I have suffered a financial loss of around $16–$17 due to their failure to deliver the service on time.

I requested either a refund as account credit or an equivalent domain as compensation, but I am still waiting for a proper resolution.

Be careful when using this service.

30 March 2026
Unprompted review
Rated 2 out of 5 stars

71% packet loss

Second time for some months they internet connection died. Very slow support.

3323 packets transmitted, 950 packets received, 71% packet loss
round-trip min/avg/max/stddev = 103.332/12161.113/45439.802/12651.752 ms

29 September 2024
Unprompted review
Rated 1 out of 5 stars

Thiefs

basically thiefs they randomly choose to make your order fraud take money and not refund it even though i had other servers with them which means im clearly not fraud they keep saying we will refund the refund has been issued but its all lies
Edit: the amount was deducted from my bank account i have proof stop lying
Edit2: how come for one server i was ok and i got my server but the second order suyddenly im using fake info and as i said i have proof from my paypal that the amount was taken
Edit3: this is your response in the ticket "Hello,

The amount was returned to your account, you should receive the amount soon."
yet i received nothing and dont say all orders were fraud i still have an active server with you as we speak

5 December 2023
Unprompted review
Virtono logo

Reply from Virtono

Your order has been flagged by our anti-fraud security system and has been blocked before payment, so we don't have any refund to provide. You have used fake information when you tried to order, this is the reason you have been blocked.
Edit: Also, you haven't contacted us to provide any transaction ids or something so we know that you have a problem.
Edit2: I see both servers with the status FRAUD. If you have multiple accounts with us, provide the other accounts as well, because you sent me an account without any payments.
Edit3: It seems that you have multiple accounts with us, the email you shared here has no transactions. But, we found another account where you have multiple servers, and one has been suspended for SPAMMING. Also, the transaction you told us about in that ticket is not related to any orders marked as fraud, it's a renewal of service from 19 Nov 2023. Also that service has been suspended for spamming a few days ago. Please check our TOS https://virtono.com/terms-of-service.php and our Zero Tolerance SPAM Policy.
P.S.: I see that this is your way of doing things... You're spamming and if the hosting company suspends your servers, you are giving 1-star reviews :) Good luck.

Rated 1 out of 5 stars

A mess.

Horrible customer service. Terminated my server because their system billed me wrong, didn't agree to refund, instead changed my server to 2.5 times more expensive. Never again.

13 March 2023
Unprompted review
Rated 1 out of 5 stars

I bought hosting and domain from them

I bought hosting and domain from them, I paid, more than a day has passed, in the personal office it says that everything is active. But I can't access the domain. when I went in to check if the domain is available, surprise, my domain name that I paid for and it says that it is active on other sites, I can buy it.
It's an irresponsible company, or it's fake.
Do not use their services.

30 September 2022
Unprompted review
Virtono logo

Reply from Virtono

Hello, I just checked your website and it's up and running. I've checked our logs and it seems that the domain wasn't registered instantly because you entered invalid data in the form. You have updated your profile and the domain was registered almost instantly.

Rated 5 out of 5 stars

Very good hosting + good staff

Very good hosting + good staff.
I have bought a server from them, moving from hzone.ro, very good, especially compared to Hzone's atitude. Quality services + staff that understand their customers and their needs. Thanks virtono!

22 February 2021
Unprompted review
Rated 5 out of 5 stars

Lots of features, very knowledgeable fast support

Virtono got my eCommerce website up and running in a good time with many customisations. Thanks heaps! Not only is Virtono Services the most affordable hosting service I have found, the services they offer have been outstanding. I have really appreciated the timely support and help given by the team. If you're looking for great prices, great service and a great product then look no further!

3 July 2018
Unprompted review
Rated 5 out of 5 stars

High Availability KVM

I have a kvm server (known as VDS on virtono.com ) and never went down since 2014. Also, I got nice support from their team and I want to pay them back by writing this review. Keep it this way, Virtono!

22 September 2017
Unprompted review
Rated 5 out of 5 stars

Great support

Even if I had unmanaged server, they have helped me with the installation of the server, lamp stack and csf. Never had a downtime in 6 month and the websites hosted on the vds are loading blazing fast.

15 March 2016
Unprompted review
Rated 5 out of 5 stars

virtono.com hosting – I like them!

As I have used hosting services from virtono.com, I have decided to drop a
line about their service. I'm satisfied with the level of their services and
there is no downtime on them.
They have stable servers and quality support which is online any time I
contact them.
There are many resources in their plans which are necessary for running an
IT business successfully.

31 October 2014
Unprompted review
Virtono logo

Reply from Virtono

Thank you for you review! Really appreciate it.

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