I recently signed up for a virtual address with Virtually There, and the experience couldn’t have been smoother. From start to finish, Maya was wonderfully kind, patient, and attentive; she made every... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Have been using this service for a year now and when I had some issues with the website, I was looked after by Jack straight away. Very reasonably priced for the high level of service you receive when... See more
Company replied
Today was my first time registering for my own virtual office, and I thought it was going to be a daunting process but actually it was smooth as butter! They are at hand to answer any questions and I... See more
Company replied
The guys are helpful and the service is great but I just learnt that they’ve been sending me communications to an online portal that I knew nothing about. Those communications would have been better... See more
Company replied
Company details
- #8 of 9 best companies in Virtual office rental
- #100 of 121 best companies in Business-to-Business service
Written by the company
Virtually There is the UK’s trusted provider of virtual offices, registered office addresses, and call answering services designed to help small businesses, startups, and entrepreneurs work smarter. With premium business addresses in London, Manchester, Birmingham, Bristol, Edinburgh, Leeds, and across the UK, we make it easy to protect your privacy, establish a professional presence, and stay compliant with Companies House requirements. Our secure online portal gives you instant access to your mail and services, backed by award-winning customer support and full AML compliance for peace of mind. Whether you’re running your business from home, expanding into new markets, or simply want to save time with our professional call answering partner, Virtually There is here to help. Join thousands of UK businesses who already trust Virtually There to manage their business address and communications so you can focus on growth.
Best Prices Guarenteed
We'll beat any like for like quote
We’re confident our prices can’t be beaten. Find a genuine like-for-like quote cheaper elsewhere and we’ll beat it.
Contact info
Henleaze House, 13 Harbury Road, Henleaze, BS9 4PN, Bristol, United Kingdom
- 02034767792
- team@virtually-there.net
- virtually-there.net
Get a UK Virtual Office
4.3
Excellent
460 reviews
Replied to 91% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Very easy to set up
Very easy to set up, very helpful staff who assisted straight away if required. Great prices and service. Would highly recommend 👌
10 December 2025
Reply from Virtually There®
Thanks so much John, this is great to hear!
Reply from Virtually There®
Great to hear, thanks Emile!
Really easy and a very competitive price
Very easy to set up and good communication - a seamless experience.
12 December 2025
Reply from Virtually There®
🥳 Exactly what we aim for, thank Jayne!
Great Services
12 December 2025
Reply from Virtually There®
Thank you for taking the time to leave us a review, we appreciate it!
great service on spot every time.
3 December 2025
Reply from Virtually There®
👏 Thanks Hassan, always here to help!
Reply from Virtually There®
😍 Thanks Bernice!
Reply from Virtually There®
That's great to hear, we'll feedback to the team!
Easy to use service and good choice of…
Easy to use service and good choice of locations.
7 December 2025
Reply from Virtually There®
Thanks Austin, we appreciate the positive feedback 💚
Reply from Virtually There®
Great to hear Karl, thank you!
Exceptional customer support daily
Exceptional customer support daily ! Amazing people, high-quality services, top-class communication from the very first day. Kudos!
1 December 2025
Reply from Virtually There®
Thank you, Sotiris. We have shared this with the team to make sure they receive the kudos!
Reply from Virtually There®
Thanks so much James, great to hear this feedback!
What a pleasure to deal with this company.
Goodness, what a pleasure to deal with this company.
My account was setup within minutes, they answered all my questions and provided support afterwards.
Communication is great, service is amazing.
25 November 2025
Reply from Virtually There®
What a lovely review, thank you Graham. We really appreciate you taking the time to share this. We will pass your feedback on to the team, they will be so pleased to hear it!
Appreciated the call to check…
Appreciated the call to check everything was ok when I had a delay with some paperwork.
15 November 2025
Reply from Virtually There®
Thank you very much for the feedback Gabriel!
Reply from Virtually There®
Thank you for taking the time to leave us a review Richard!
Absolutely awful
Absolutely awful once you complete your first year. Grace was excellent last year.
So, after year one, they took money without any prior discussion. never had any repeat subscription service do this!
They seem to feel, because Netflix do this, it is perfectly acceptable for them to do so. As this was their example a few times. Apples and Pears as Netflix, do not charge £180.
Basic customer service is 'send email prior to money withdrawal’ - Microsoft office 365 to other virtual offices practice work this way. So maybe copy these, and Not Netflix.
Next, I am constantly chasing Jake Gleeson for invoice that match money that has been withdrawn. Why is so difficult to just send an invoice to match the cash paid?
Should not have to leave review like this, why do they want to make it so hard?
Side note: Just in case they try and say the invocies are online.. They are apart from the pro rata money charged, which the invocie they seem to be refusing to send!
Reply 17.11.25 - I was actually going to remove this review, due the Head of Operations stepping in to conclude this terrible experience, who actually had exceptional customer service skills. Because the reply is a load of rubbish, I’m now going to leave live.
The Head of Operations had to manually produce an invoice.
4 November 2025
Unprompted review
Reply from Virtually There®
Thank you for taking the time to share your feedback. We are very sorry to hear about your recent experience and appreciate how frustrating this must have felt.
Our renewal emails and invoices are always available through our secure online portal, but we understand that on this occasion something has clearly not felt straightforward for you. We believe the situation is now resolved, and the pro rata invoice you requested has been issued.
We genuinely want every part of the service to feel clear and easy, so your comments have been passed on to the team to ensure we keep improving. If there is anything more you need or if you would like us to walk through your account together, we are more than happy to help.
Perfect registration process
Today was my first time registering for my own virtual office, and I thought it was going to be a daunting process but actually it was smooth as butter! They are at hand to answer any questions and I can see Virtually There as an organisation who is accommodating and puts people first. Some organisations don't show it, but VT really do want to do business with you! Thank you for being amazing!
24 October 2025
Unprompted review
Reply from Virtually There®
Thank you so much for your kind words. We are really pleased your first registration felt smooth and supported. Our team genuinely want to make things easy and welcoming, so it means a lot that this came through. If you ever need anything, we are always here to help. Thank you for choosing Virtually There!
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