Virtual Reality Rental Reviews 

117
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I rented a PC to play with a friend on holiday and it was the easiest and friendliest process! Graham is an excellent communicator and the PC is brilliantly set up to hit the ground running as soon as... See more

Rated 5 out of 5 stars

Amazing! Graham was incredibly helpful and everything went as best as it could have. Super easy to organise, everything arrived on time and was in perfect condition 10/10.

Rated 5 out of 5 stars

Graham Parker gave up his time without charge to come and set up our virtual reality headset. I work for Ronald McDonald Charity. I rung him and he volunteered his time to come and help me. He was inc... See more

Rated 5 out of 5 stars

Easy to rent, good communication. I liked that the Meta Quest 2 headsets had additional padding so that it didn’t feel heavy or got too sweaty when wearing it for a long time. Battery lasted well, goo... See more

Company details

  1. Electronics hire shop
  2. Audio Visual Equipment Hire Service
  3. Equipment rental agency
  4. Event technology service
  5. Party equipment rental service
  6. Video game rental store

Written by the company

Virtual reality rentals across all of New Zealand since 2013. Shipping New Zealand wide, we hire virtual reality headsets, gaming PCs and PS5 consoles, fantastic for birthday parties, gaming, business events & expos, and amazing your friends & family! Options include Meta Quest 3 / Quest 3S / Quest 2, Apple Vision Pro, Pimax Crystal Light, Bigscreen Beyond 2e, Oculus Go, PlayStation 5 consoles and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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4.9

All reviews

(117)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Great communication

Great responsive and friendly customer service. No with the equipment, clear instructions. Perfect for a birthday party when you don’t live near a main centre and can have a VR set up at home instead.

18 May 2025
Unprompted review
Rated 5 out of 5 stars

All round great service

All round great service. The other reviews reflect well the great experience from initial contact to equipment usage. Thanks Graham for your huge efforts.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow, this was a great experience for or 14 year old birthday. Right from submitting our inquiry, Graham was on the ball with communication. We were well informed about the whole process, how to set up the systems, and what games are the most fun. We highly recommend this service and look forward to doing it again soon!

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Great service and product - Graham made hiring easy and was very accommodating with us extending the hire!

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service with prompt and clear communication!

We rented headsets for our son’s birthday party and the whole process was fast and seamless. Graham made sure our headsets arrived early to insure we had them for the party and gave lots of helpful instructions on setting them up and looking after them. We are looking forward to renting VR’s again!!

26 August 2024
Unprompted review
Rated 5 out of 5 stars

Great VR Rental

I rented a VR set for a week while on my winter break. It was a wonderful holiday activity, and a budget-friendly way to experience VR for the first time. Graham was quick to help when one of the controllers wasn't syncing.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

I had an idea to try out a first time…

I had an idea to try out a first time virtual reality experience for a birthday event and decided to look online to see what was available. Upon doing some research on Google, across different websites, I settled upon Virtual Reality Rental. I was not disappointed. From the start, Graham was very communicative, extremely helpful and prompt. He was accommodating with suggestions that may help with the choice of equipment, two of the Quest 3 headsets, based on what I was looking for - long sessions of VR fun. The information and instructions he provided were detailed, thorough and easy to follow. He kept me updated prior to, throughout and also after the four day hire when it unfortunately came time to send the equipment back. Even so, the experience was thoroughly enjoyed by all. If you are looking for an immersive VR experience with a healthy dose of exceptional service, look no further than Virtual Reality Rental. Graham will certainly look after you and aim to enhance the experience. Thank you once again Graham! I will absolutely look forward to next time.

27 June 2024
Unprompted review
Rated 5 out of 5 stars

Great Product

Great Product, Excellent Service. We hired a Quest 3 from Graham. The hiring process was easy, and the VR came with a great variety of games. It arrived on time with a great set of instructions.

Setting it up took less than five minutes and was very easy, even for a tech-challenged person like me. Graham provided excellent backup and advice.

Highly recommended

21 June 2024
Unprompted review
Rated 5 out of 5 stars

A+++ experience

I hired a Quest 3 from Virtual Reality Rental a few weeks ago. The experience was wonderful. Best possible customer experience. Graham was such a pleasure to deal with. Extremely helpful about everything. Always replied to messages immediately. It was obvious how much he cares about the customer having the best possible experience. Quest 3 headset was in perfect condition. Delivery and sending Quest back was made as simple as it could possibly be. Look forward to renting again soon.

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Honestly Fantastic

Honestly, Probably the best service ive had from a company. Graham has such a high integrity and business ethic in how he operates, communicates, packages and maintains his VR equipment. Its warm to realise he takes pride in his produce service and experience.
A refreshing benchmark in modern day remote services.

21 May 2024
Unprompted review
Rated 5 out of 5 stars

PS5 Hire

Great experience. Very good communication giving step by step process for delivery and return. 10/10

13 April 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I can't recommend Graham / Virtual Reality Rental enough. The customer service is second to none, the equipment is fantastic and the overall experience couldn't be better. Graham is kind and knowledgable and incredibly keen to help out to ensure you have a great VR experience. I wont hesitate to hire again.

26 February 2024
Unprompted review

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