Visa Reviews 263

Censorship sucks, I hope you go bankrupt

Another company that thinks their business culture an ethics rule the world. Think again - once you touch the internet your business is done for.

Dogshit Company Using there Money and power to change stuff to there liking

Steam is screwed, that says it all, horrible company, do not support Visa

Visa and other payment processors have forced steam, other online digital game retails, anime services and Manga services to remove adult content that they don't like. All of this content was legal, but Visa and their ilk have bullied them into removing it. This is censorship at its very worst. You don't have a choice in your payment processors, so it the same as your water or electricity company banning serivice/ punishing you for wrong think.

You might personally not care about this or even like these types of games, but be aware that this is legal content that a payment processor is now saying that you can't buy. They are telling you what you can or can't do with your money. This is a slippery slope into them blocking anything that they don't like, such as content with violence in general, content that features guns, horror or gore, content that features dark topics but explores them in thoughtful or philosophical ways.

You think you own your money?

Well, you don't.
According to VISA, they are the one, that decide what your allowed to buy.

I will be cancelling my Card.

They like to dictate what you do with your own money :) They folded to a right winged Australian censorship group :)

The worst experience with any card company. I purchased an item with Amazon using a Visa card and the transaction was canceled due to stock unavailability. However Visa processed the transaction and sent the amount into the ''Pending'' status in my bank account. Status that - after I spoke to my bank -, Visa extended it from 4-5 business days to 10 business days and at this time of this review the bank explained that Visa can hold the amount in ''Pending'' status for a minimum of 30 days to.. permanent. Absolut madness.

Buyer beware.

Don't be FOOLED this 1 is actually a (-5) NEGATIVE 5 STARS. Visa is not what I remember growing up. In short "RUN AWAY." Visa apparently did not even look at my dispute that I filed. I gave them heads up twice that the scammers (Sitelio.com) would fraudulently access funds. Even with all the detailed information that I supplied to them about steps taking to cancel ANY subscription/service (which was clearly verified by email traffic). To make matters worse, Visa suplied the scammers with my updated card information!!! THEY LITERALLY ASSISTED THE SCAMMERS IN SCAMMING ME!!! I trusted the name Visa with reading these kind of reviews which was one of the BIGGEST mistakes I have made in my financial life.

I am trying to find the balance on my card. The recorded line tells me my card number and cvc don'e match even though I'm reading it directly from the card. I called customer service and got someone who's speech was nearly unintelligible. Finally she told me to email my card number, government ID number, Phone number and Address and a good time for them to call me. I did that one month ago and have never heard from them. So all I can do from here is vow never to use Visa gift cards again. What a rip-off company! I urge you to avoid this company.

I filed an online dispute with Visa through my banks page on the 17th of April. In the dispute I uploaded the product purchased but never received. It had order number, date, and product purchased. I sent an online update request on the status of the dispute. I get a notification from them stating the following:
Thank you for reaching out to us!

Our team confirmed that your dispute form was received. We take special care when it comes to disputes regarding your Visa credit card.

To obtain the most detailed information regarding your dispute, reach out to 800.906.0005.

Our Member Care Email Team is here for you should you have any further questions.

I call them up and they tell me that I have to send them the information that I uploaded to begin with.. I kindly told them that everything was already sent and all I got was sorry but this is our procedure... VISA Customer service SUCKS, and 99.9% are probably DEI hires because 1/2 cant even speak english... I will be contacting my bank to see if I can get a Master Card and tell visa to GO "F" themselves

The emergency card arrived a week late, despite being promised within 24 hours. The digital card they sent was non-functional, leaving me stranded for an entire week. Multiple complaints and follow-ups were ignored, and the matter is now with my lawyers and the CFPB to ensure accountability for their incompetence. No response whatsoever three months later!

I got a $200 Visa gift card for my birthday. The card was damaged and another person stole the money on my card. I contacted Visa and Rose Mary helped me file a dispute. The dispute was expedited and accepted. Thank you Visa for listening to me and for having great people to assist me in my time of need. Thank you for all you do. I needed that money and you all went above and beyond to help me receive my stolen funds. My name is George Heath Wilkes.

Visa failed to fully investigate my twice-filed complaint re. an item I had not received; turns out it was delivered to another address in my city because seller had sent tracking to me AND same tracking number to delivery service, providing another buyer's name; I spoke w. rep from delivery and found this out. I sent tracking info, which noted that delivery provided actually changed the mailing label, but Visa did not follow up and said I owed. So, after hours of dealing w. everyone, Visa first said I had been refunded but my bill did not show that; follow-up call to supervisor verified that I was still to be charged. Item was ordered Dec. 1, 2024 and I have been chasing this mess non-stop. And today, Visa rep reviewed paperwork I had submitted and said, too-bad; I would have to provide statement from delivery service that address was changed by them on order of seller! So, Visa is incompetent and customer service sucks!

Up to receiving a new debit card in October 2024 from my bank the Halifax, monies sent through Mukuru to a friend in Harare went through with no problems. Once I received a new card, payments through Mukuru were blocked. There was no problem with any other payments whatsoever. I contacted the Halifax and Mukuru who assured me that it was Visa who were blocking the payments.
Despite Visa claiming to 'take all complaints seriously', they have not responded to letters sent to Visa Payments at 1, Sheldon Square, London, W2 6TT, if this is actually their UK Office address and they refuse to discuss the matter over the telephone.
Even the Financial Ombudsman has had no success contacting them for clarification,
Visa appear to be a law unto themselves.

My wife purchased an item/service online, received nothing then she was charged again x 3 by this company. Phoned bank about this visa transactions (scam) to be told that as she gave the card details she authorised payment. Yes she did but not for 3 payments, was not happy been with visa for over 30 years with a gold card. Visa are only a transaction company but they allow bank to issue card payment system to scam companies, so we loose our money but visa get their kick back from the payments. Spent thousand over the years with no problems. Not a happy customer no way of getting hard earned money back from this scam company received no item or service but still no refund. Cards going into shedder.

A year ago i bought something at a webshop and paid with my VISA debitcard, I received the goods. Sofar no problem. Recently a collection company contacted me saying the invoice was not paid. I checked my account and the amount of the invoice wat taken from my debitcard at the day i ordered. Now i tried to reach the phone number on my card.... it is the number a rehabclinic now. I contacted the company where i had my card from. They could not help me, pointed me to Solaris group. Then Solaris point me back to Binance. When i said i want contact with someone from VISA , VISA UK support says : go to Solaris. After all, Solaris said.... The merchant did a reversal of the payment , ask Binance . Binance say there is no reversal. So the money is gone from my account. And the collection company still claims money from me . What a fraud.

It's gone gay (recent advert) and I want a different card, my bank only has visa so I'll have to boycott my bank as well.

Customer service was very horrible the guy on the line was very unprofessional and did not let me talk to a supervisor or someone above him to make a complaint about him his name was "Dan" employee number 568393. Heidi recommend staying away from these cards

This "company" is starting to go against the freedom of comerce. Therefore censuring what someone can buy or excluding companies (japan) because of their "beliefs". I won't support this and other companies like THAT anymore.