Visionary Fragrances Reviews 

522
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the extremely prompt delivery service and the secure, careful packaging protecting all the genuine fragrance samples. Buyers frequently highlight the extensive selection of authentic scents available in smaller sizes at very reasonable prices. Some reviewers were not happy with occasional shipping delays when ordering from abroad, noting that parcels took longer to arrive during busy holiday periods or remote destinations. A few people also mentioned isolated concerns regarding product authenticity, missing items from packages, or difficulties reaching customer support when attempting to resolve order issues.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the vast selection of authentic... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting prompt shipments and secure packaging... See more

Order

People report positive experiences with order, frequently highlighting quick delivery times, careful... See more

Quality

Consumers find quality to be positive, highlighting the genuine fragrances and excellent protective packaging... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and fair pricing across a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Use VF several times now. Neverr had a bad experience! except sometimes their website is closed, but other than that i can't fault them for anything. I bought Mancera Red tobacco, French riviera and A... See more

Rated 5 out of 5 stars

Just received my first order and I’m impressed! Prompt delivery from order, packaged well, samples are in glass bottles with great atomisers compared to some of your competition in plastic bottles, c... See more

Rated 5 out of 5 stars

So relieved to find someone who actually backs up what they say on their website with fantastic products and great service. I have tried other sellers and have been let down more than once. Easy to na... See more

Rated 5 out of 5 stars

Used this company for the first time a few weeks ago. Great to be able to get samples before buying. Great selection on Visionary Fragrances. Really easy and straightforward to order from. Arrived saf... See more


Company details

  1. #36 of 83 best companies in Cosmetics and Perfumes Supplier
  2. #111 of 221 best companies in Beauty product supplier

Written by the company

Fragrance samples UK based - we stock a wide range of designer & niche perfume samples & decants in various sizes. Exclusive samples from brands such as Creed, MFK & Tom Ford. Every fragrance sample we sell is 100% genuine. We also stock discovery sample sets & aftershave decants.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

522 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(522)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thee best place for all your scents

I have been using visionary fragrances for a few years now and wouldnt go anywhere else tbh, fast delivery, quality products. The reason I like them is the fact that the perfume/aftershave/colone your buying is real, there not copy cat fragrances. I get to try all the top colones for a fraction of the price they retail at. Aswel as having all the top designers brands you could think of, maybe research some popular luxury brands from around the world and add them to the menu,for example... baccarat rouge.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Recommended

Great way to try a fragrance without having to spend a lot of money or tracking down samples in stores

15 June 2026
Unprompted review
Rated 1 out of 5 stars

Had to escalate to PayPal to get my refund

I ordered from Visionary Fragrances and my package was confirmed lost in transit by the courier (DHL/Bring), who told me the merchant had to file the insurance claim and issue my refund.
The seller ignored my emails for over a week and only responded once I opened a PayPal dispute — promising a refund "today" that never came. He kept stalling, forcing me to escalate to a formal PayPal claim.
Only after PayPal imposed a hard deadline did I get my money back. PayPal closed the case in my favor.
Save yourself the headache. Buy from a seller who values customer service and accountability. Avoid Visionary Fragrances.

24 June 2026
Unprompted review
Rated 4 out of 5 stars

Amazing sample store

Amazing sample store. No real issues. Always great customer service as the owner is a lovely guy and very professional. I would give 5* but sometimes it can be up to 5 working days for a sample to arrive which I don't personally mind as I know the owner is a good person and always delivers. In truth I think he's run off his feet which is understandable and I have no issues continuing to use this store. He is also top 2 in the UK for prices. I highly recommend this Samples Store. I genuinely enjoy buying samples here and be reassured that you will be getting 100% Authentic fragrances too unlike some others highly recommended 👌 Sorry I gave 4 stars but it's about time you employed someone to help you with your mass amount of orders George 👍 Great guy though and always been amazing with me for what could be up to 2 years almost I've used this site. Over 1 year anyway... monthly, I would highly recommend using Visionaryfragrances.com 👌

I should give 5* truthfully but if George (owner) got some help and sent Samples quicker I reckon he would be in the top 2 sample stores in the whole of the UK and the 2 I mention are as good as each other I couldn't pick 1st. Just don't hesitate when it comes to being cautious. Trust this company 100% as its absolutely fantastic and probably best prices and takes 1st place for the 2ml samples prices. 👌

I am very grateful to George and his company that I took longer than usual to write a review because he deserves it. I would not stop using this company because I know George is a true good human being and his customer service is second to none.

Apologies for the 4* George. I'm sorry but 5 would be saying everything is perfect and I don't even give 5* to anywhere truthfully. Thank you so much though for your hard work and professionalism I'd give 5* for George as a person, customer service and range of authentic fragrances. 👍 Many thanks for all the purchases I've made. 👏 👏

18 May 2026
Rated 5 out of 5 stars

Fantastic decant site!

Fantastic decant site!

I've ordered from Visionary Fragrances for years and have always been happy with the quality of service. The decants are packaged well, delivery is quick and there's always a wide range of fragrances to choose from.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Good quality, slightly slow delivery

Delivery could be a bit faster, took 9 days to deliver, but the quality of the samples is really nice, and the selection is big enough as well. Overall really satisfied, just at least some note of date of delivery would be nice.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing customer service and great products.

17 April 2026
Visionary Fragrances logo

Reply from Visionary Fragrances

Hi Jonathan,

It's really helpful if you send an email about the issue, so I can actually do something to help, without any contact from you, it's impossible to know anything is wrong.

Please email me - info@visionaryfragrances.com with your order details so I can find out what has gone wrong.

Thanks

George

Rated 5 out of 5 stars

I have always had a great experience…

I have always had a great experience with visionary fragrances. They have a great selection and a a great balance of niche, designer and affordable options. The packaging is great and I have never had any issues with leaks or breakages so far and delivery is always very prompt. Can't recommend them enough

17 April 2026
Rated 5 out of 5 stars

Amazing service, scents and fast delivery

I ordered a few samples to Finland and everything arrived nicely packed and super fast! The prices were the cheapest I could find for samples so I’m super happy I found this page! Will be ordering all my samples from here.✨💗

22 April 2026
Unprompted review
Rated 4 out of 5 stars

It’s been a decent experience.

I’ve ordered from this fragrance seller a few times and overall it’s been a decent experience. The prices are fair and usually competitive compared to other online shops, which is definitely a plus.

21 March 2026

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