Well set out and easy to use website, clear payment options, clear delivery options and prompt delivery. I’m very pleased. The only suggestion I would like to make is the delivery box was ridiculously... See more
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See what reviewers are saying
I always give 5 stars to Vision Direct - the service is super quick - my lenses are in the letterbox within 48 hours! My "mutuelle" (MAIF) covers nearly all of the cost. It's new that it's not coverin... See more
When placing the order, it gave a one month lead time for delivery, but in fact the contacts were delivered just a few days later. On the downside, when selecting the strength of the lenses, one of t... See more
Easy to order and also re-order previous orders. Sometimes they don't have in stock a specific brand but usually i can find an appropriate replacement. Shipping is quick and easy and they keep you wel... See more
Company details
Written by the company
Achetez vos lentilles de contact en ligne sur Vision Direct. Livraison express disponible sur toutes les plus grandes marques de lentilles de contact.
Contact info
Rue de la Terre Victoria Parc Edonia Bât B , 35760, Saint-Grégoire, France
- 01 56 59 16 67
- assistance@visiondirect.fr
- visiondirect.fr
4.3
Excellent
20k reviews
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A great service
A great service. Quick deliveries and at a reasonable price. Highly recommended.
15 January 2023
Experience tres bonne
5 January 2023
Très très bon service
21 December 2022
A top notch company for over 10 years
A top notch company for over 10 years. Very fast delivery and not a single issue with products for my 10+ orders. An exemple to follow on how to serve clients. 10/10
3 December 2022
reception tres rapide
29 November 2022
Fast delivery and good product range…
Fast delivery and good product range and products
1 November 2022
Facile rapide efficace
3 November 2022
Très bon site simple et efficace
24 October 2022
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
De plus en plus d’incertitudes quant au…
De plus en plus d’incertitudes quant au paiement en tiers payant. C’est dommage !
6 September 2022
Reply from Vision Direct FR
Bonjour Marielle,
Merci d'avoir pris le temps de prendre votre avis.
Je suis désolé d'apprendre que le processus de passation de votre commande n'a pas été aussi simple que prévu.
Je vois que vous avez été en contact avec notre équipe du service client, qui vous a donné des conseils supplémentaires sur ce processus.
Si vous avez d'autres questions ou si vous souhaitez parler plus en détail de votre avis, n'hésitez pas à nous recontacter.
Meilleurs vœux,
Cecilia
Same account no matter which country!
What I find great is that I can use my uk account in france now that I have moved.
Simple to use, fast service and good communication on delivery (which is important to me as our house is so difficult to find).
Top quality lenses from a great brand. Very happy overall
1 September 2022
Très bonne service
29 August 2022
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