A special thanks to our account manager Clare Cody for always taking the time to answer any questions we have and helping us throughout our Journey. We wish you good luck and we a hope to work with... See more
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See what reviewers are saying
My business has seen a great benefit from the visitor chat service over the last two years and there have been a number of sales that have been a result from initial enquires through the online chat... See more
Firstly I suspect there’s some underlying corruption with this system. Ever since I’ve used it on a couple of occasions I’ve been receiving scam phone calls and a scam emal making out it’s the dealer.... See more
Company replied
I have been a client of VC for a number of years. The set up process was easy,never experienced a service outage with them and the leads come through both from client and candidate side in a tidy form... See more
Company details
Written by the company
Visitor Chat is a UK-based live chat provider, dedicated to helping businesses around the globe enhance their customer communication. We specialise in delivering real-time, human-led chat solutions that improve engagement, boost satisfaction, and convert website visitors into loyal customers. Whether you're looking to provide instant support, qualify leads, or simply be more accessible, Visitor Chat opens up all avenues of communication quickly, professionally, and efficiently.
Contact info
Building 4000, 1000 Lakeside North Harbour, Cosham, PO6 3FT, Portsmouth, United Kingdom
- 023 8235 0130
- helpdesk@visitor.chat
- visitor.chat
4.3
Excellent
23 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had an excellent experience working with Visitor Chat
We had an excellent experience working with Visitor Chat. Their professionalism , reliability, and commitment to quality truly set them apart. The entire process-from initial inquiry to final set up was smooth and efficient. The team was always responsive, providing clear communication and support whenever needed. The service exceeded our expectations, and we are incredibly satisfied with the results. We highly recommend Visitor Chat to anyone looking for top-notch service and quality results. Many thanks to Ellis Beasley -Account Manager for looking after us and making this happen for us.
JP Motor Trade Ltd
15 May 2025
Unprompted review
Reply from Visitor Chat
Thank you so much for your fantastic review! We're thrilled to hear that your experience with Visitor Chat has been so positive, from the initial enquiry all the way through to setup.
We take pride in delivering a reliable, professional service, so it's wonderful to know we exceeded your expectations. We really appreciate your recommendation and look forward to continuing to support your team.
Quick and easy to deal with
12 May 2025
Unprompted review
Reply from Visitor Chat
Thanks so much for your kind words! We're really glad to hear you've found us quick and easy to deal with...that's exactly what we aim for!
If there's ever anything you need, we're always here to help.
We are currently on a trial but I’m 99%…
We are currently on a trial but I’m 99% sure we will be continuing with this service. Definitely gets the right info from the enquiries you might miss.
9 May 2025
Unprompted review
Reply from Visitor Chat
Thank you so much for your feedback! 😊 We're really glad to hear that Visitor Chat is helping you capture those important enquiries. It's great to know you're already seeing value during the trial, and we’d love to continue supporting your business moving forward. If there's anything you need in the meantime, just let us know!
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